Cannot have on multiple deviced
Unknown error
Response from developer
We are sorry to hear that! Thank you for reporting this. Our customer support eagers to help you! For that, please email us the screenshot of the message and the details where it appears at tinyhandsapps@gmail.com. We are looking forward to your letter.
not worth the money
Response from developer
We are sorry that the app is not what you expected! Could you tell us where the problem exactly is? We will be glad to receive your thoughts on the improvement of the app to our email via tinyhandsapps@gmail.com
Waste of money
Response from developer
Hello, Thank you for reporting this! Right now we are having 15 stacking levels for this game with an ascending difficulty level. You can replay them as much times as you wish. We think having more levels will be definitely helpful and efficient for our app. Regarding your second note, we do not force anyone to pay more than the game costs. There is no need to pay for the game twice either. If you still have any questions regarding the app, please, contact us immediately at tinyhandsapps@gmail.com
Error en pantalla inicial
Good games for little ones
After downloading later versions had the same problems as other reviewers in being asked to pay again and like other users was not happy.
An email to tiny hands solved my problems . Go into the parents zone and at the bottom press the restore previous versions button.
When it tells you you have been successful you can go back into the game and the levels are all unlocked.
Please note you need to be using the same Apple ID as you were using when you originally made the purchase.
Hope this helps other users
Great game, Poor charging mechanism
Response from developer
Hello, Thnak you for your feedback and sorry for any inconvenince. There is no need to pay for the app again. Probably it happens because we are constantly updating our app. Please, contact our Customer Support team and they will help you out!
Kids are disappointed as am I. Only one concept to this app
concept... stacking from largest to smallest. That's it!! The kids were bored with it after playing with the app a few times. I purchased it when asked by one of them and didn't hesitate since all the others we have are very good. I didn't feel it was necessary to look at the app first I wish I had. I also didn't see that there was a free trial period. The 4yo was playing it and asked me "to unlock it and buy it". I didn't look it over first, I went ahead and purchased it, because we are happy with he others. They play for hours on the other apps so I didn't feel I needed to. BIG mistake! The other Tiny Hands Apps have different concepts for the children.... working with colors, numbers, patterns, matching, shapes, which jar has more, less etc. and more. This app is very disappointing it only has one concept - stacking. There are many different things to stack, but that's all you do, stack. That's it! For my grandchildren all they said was it's BORING!! I wasted my money but won't delete it in hopes more concepts will be added. Besides, even if they play once in a while for one or two times, I'll get something for my money. Delete it, I've definitely wasted my money. From now on I will check every app and read the reviews no matter how many of their other apps are good.
Response from developer
Hi Vikkum, Thank you for your feedback! We're really sorry your experience with the app was not what you expected. We're trying hard to regularly update the content and align it with early childhood learning standards and practices. Please contact our support team tinyhandsapps@gmail.com and let us know if there's anything else we can do to improve our app and meet your expectations.
From Dallas
Purchase disappeared
Response from developer
Hello. Thank you for your feedback and sorry for the inconvenience! We have already fixed the issue. Please, contact us via tinyhandsapps@gmail.com and we will sort it out for you.
