Edunext Parent User Reviews

Name: Edunext Parent
Rating: 4.09091 (55 reviews)

Edunext Parent

Edunext Technologies Private Limited

📚 Education

🔧 Utilities

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User friendly

I like how the clean design keeps things simple, and the app stays reliable even during busy times

Vibha@12

3 months ago

Response from developer

Dear user, we’re so glad to hear your appreciation. Your feedback motivates our team to continue delivering a smooth and reliable experience. Please feel free to reach us at parents@edunexttechnologies.com or call +91 7065465400 for any assistance. Best Regards, Edunext Technologies.

Edu next parents

Super impressed with the clean design and fast performance the aap feel very well supported real time notification for results and holiday are the best feature

Nainci singh

3 months ago

Response from developer

Dear user, we’re delighted to receive your feedback. Your continued support helps us improve and serve you better every day. Please always feel free to reach out to us at parents@edunexttechnologies.com or call +91 7065465400. Best Regards, Edunext Technologies.

Incredible

Interface is very easy to use and smooth. The app is regularly updated and feels very reliable.

Amritt023

3 months ago

Response from developer

Easy to use

Highly reliable app with a clean interface. Everything works perfectly, and I haven’t faced any issues so far. It’s very helpful in keeping track of daily school updates.

Ayushi_aggarwal

3 months ago

Response from developer

Dear user, thank you for your encouraging feedback. We’re happy to know our app is adding value to your daily school interactions. Please always feel free to reach out to us at parents@edunexttechnologies.com or call +91 7065465400. Best Regards, Edunext Technologies.

Doesn’t accept credit card payment

When I select the credit card payment option and enter the card details, the option suddenly disappears. This keeps happening, and I’m unable to complete the payment using a credit card.

AviSharma02

5 months ago

Response from developer

Dear user, thank you for reaching out and sharing your concern with us. We truly understand the inconvenience this may have caused you. However, we would like to inform you that the specific concern raised is managed directly by the school administration, and we do not have direct involvement or access to resolve it from our end. We kindly request that you connect with the school directly, as they will be best positioned to assist you. For any app-related assistance, please reach out to us on call/WhatsApp at +91 7065465400 or email parents@edunexttechnologies.com, and we’ll be happy to assist you promptly. Best Regards, Edunext Technologies.

Problem

Nothing is working

Pdfgyh

8 months ago

Quizzes are not visible

I’ve been an Edunext user over a year now. There had been no issues regarding the app until now, the quizzes are not visible in the quiz section. It’s been over 5 months now, that the issue has not been resolved yet.

This has been a very concerning problem as our students’ grades are dependent on the quiz results and, if the quizzes are not appearing on time or not at all, our kids might get a E grade on their report card.

In addition, the app is functioning very slow and pauses in between, making it quite frustrating to use. Moreover, I think that it needs a tremendous amount of improvement.

I hope your team takes this issue under consideration and kindly work on them.

09@jigisha

10 months ago

Response from developer

Dear User, Thank you for being with Edunext and sharing your feedback. We understand your concern. Please note that quizzes are added and managed directly by the school, so they will only be visible if your school has uploaded them. For this concern, we request you to kindly connect with your school. For any app-related issues like slowness or pauses, you may also reach us at parents@edunexttechnologies.com or call +91 7065465400. Best regards, Edunext Technologies

Login Issue After Update

After the latest update, the app logged me out automatically and now it doesn’t recognize my login credentials. Even when I try to reset the password and select my school, it says I don’t have an account with them. This is very frustrating, as everything was working fine before the update. Please fix this issue urgently!

DeePankaj

10 months ago

Response from developer

Dear User, We're sorry you are having trouble, and we're committed to making things right. Please share the details of your concern, along with your student's information at parent@edunexttechnologies.com or call at +91 7065465400. We're ready to help! Best regards, Edunext Technologies

overall not really the top notch Ui

not really convenient to use, Ui is not up to he mark, and is lacking.

Anonymous real reviews

a year ago

Does it’s work

Dinkachika001

a year ago

Response from developer

Dear User, We’re happy to know that you found our app useful. If you have any feedback or suggestions, please write to us at parents@edunexttechnologies.com or call at +91 7065465400. We would love to hear from you! Best Regards, Edunext Technologies

Notifications disappear permanently

The notifications will be permanently disappear once it is read or simply opened without reading. If I need to read it again I will not be able to search it anywhere in the whole app. Kindly retain the read notifications in the notification tab and seperate it like read and unread. So that any important notification will not be missed for future reference.

sanath.kumars39

a year ago

Response from developer

Dear Sanath Kumar, Thank you for your thoughtful suggestion! We love hearing from our users, and your idea sounds promising. Our team will carefully consider it for future updates to enhance the app further. Please contact our support team at parents@edunexttechnologies.com or call us at 7065465400 so that we can work on a solution together. Best Regards, Edunext Technologies

Disappointing App – Basic Features Broken, No Real Support

Being in IT myself, I couldn’t help but highlight the glaring issues in this app—thinking maybe the team would take it seriously. But when I called the number provided in the app, they were only interested in knowing which school’s app I was talking about. Instead of acknowledging the issues, they simply asked me to “check with the school.” Really?

Here are just a few of the problems:
•Notifications: You get a notification, tap on it, and see “NA” or “Not Defined.” You then have to refresh the app and manually go to the notifications tab to see the actual message.
•Fake Update Alert: Launch the app, and you’ll see a popup that says “Update Available.” Tap it, and it takes you to the App Store… where there’s no update. Go back to the app, and the message shows up again. And again.
•Support Info: The contact details (email and phone) are shown in plain text with no option to tap or copy. So unless you’re ready to memorize the info, good luck reaching out.
•Apply Leaves: Try applying for leaves and the date picker is blank. Nothing to select, nothing to do.

I honestly have no idea what kind of testing was done before pushing this to production. The app feels like it’s still in beta, and users are being treated as testers. Extremely disappointing experience.

Varsha Vijayan

a year ago

Response from developer

Dear User, Thank you for taking the time to share such detailed feedback. We genuinely appreciate your input and regret the inconvenience you’ve experienced. At Edunext, we strive to provide the best experience and are always here to help. We have forwarded the issue to our technical team, and once it is resolved, we will update you accordingly. For any other concerns, please feel free to email us at parent@edunexttechnologies.com or call us at +91 7065465400. We’ll be happy to assist you. Best regards, Edunext Technologies

Communication tab issue

When I am reading the new messages it’s still showing that they are unread. Please resolve this issue. Sometimes there is no notification for new messages and I have to open the mail box again and again so I don’t miss any important messages from the teacher.

Aaradhya 0101

a year ago

Response from developer

We're here to help! If you're facing any challenges with the app, our support team is available to assist you. Please reach out to us, and we'll guide you through the process. Could you please provide additional details at parent@edunexttechnologies.com or 7065465400. Team Edunext.

Very slow app

The overall speed of app is extremely slow. Notifications even though enabled come very erratically. Messages when read still show as unread which is super annoying. Developers need to put in more effort to get the app to at least change the status of messages to read when refreshed or give a manual option to do so. Overall the only reason I am using it is because this is the easiest way to contact school. If there was another option would definitely try that.

Unique-username

a year ago

Response from developer

Thank you for your honest feedback. We're constantly working on enhancing our app, and your insights help us identify areas that need improvement. Stay tuned for upcoming updates that address the issues you mentioned. Please contact our support team at parents@edunexttechnologies.com or 7065465400 so that we can work on a solution together. ! Team Edunext.7065465400

No or super late reflection of any Payment Status and Zero Support

For any type of service app, as a consumer, we beee support for many things while using the app.
Firstly there is no update hat so ever while making the payment for school fees or any miscellaneous activity related payments. Luckily if you get after waiting for couple of days, and in case u get missed there is no way for any support or to raise issue regarding your payment. Really pathetic.!

NickDwi

a year ago

Response from developer

We apologize for falling short of your expectations and any inconvenience caused. Your feedback is valuable to us, and we're committed to improving. If you're facing any challenges with the app, our support team is available to assist you. Please reach out to us, and we'll guide you through the process. Could you please provide additional details at parent@edunexttechnologies.com. Team Edunext 7065465400.

Problem in fee payment

The payment option is not working and needs to improve.
Trying for last 10 minutes
Hope you do it .

Lotus@$

2 years ago

Response from developer

Technical problems are the most common issues for all the other students

I just wanted to let you know that I am not going to attend more technical problems with this application.

Nishigandhak

2 years ago

Response from developer

We'd like to help you resolve the issue you experienced. Please contact our support team at parents@edunexttechnolllogies.com or 7065465400, and one of our representatives will be glad to assist you directly. Team Edunext.7065465400

Too much notifications issues and UX is not good enough

Almost all time notifications are delayed. But with updates of iOS 18, notifications got stop completely. I had to uninstall the app and have to reinstall to get issue resolved. UX wise many issues with text display.

D_Mast

2 years ago

Response from developer

Edunext

The app is still not in comparison with today’s world. The password reset needs the intervention from the school or the IT team. No OTP based password resent. Paying fees digitally is still a challenge. The account / card gets debited and the Edunext screen says payment failed. Log way to go and catch up. Wake up

RiaanMenon

2 years ago

Response from developer

As per your concern, we request you to download the Edunext Parent app as the existing Edunext App may be facing technical difficulties at the moment. Please follow the steps mentioned below to access the student's profile. 1. Download and install the Edunext Parent app from the play store or the app store. 2. Upon opening the app, the school code page will be displayed, where you will need to enter the school code provided by your school. ( If the school code is not given to you by your school, kindly contact the parent help-desk.) 3. Once the school code is entered, the app will display the login page. Enter the User ID and the Password of your ward and sign in. You have successfully logged into your account. For any further assistance, please contact us on our parent help-desk number or drop a mail at parents@edunexttechnologies.com. Team Edunext.7065465400

Online payment

From day one, When we try to do online fee payment it never works. As on date complaint to school too to share partner feedback with Edunext but on solution. Also in this app,feedback option too never works.

Mohiuddin Tanveer

2 years ago

Response from developer

We apologize for the inconvenience you experienced with our school app. We understand the inconvenience caused to you and we endeavor to make things right. Please contact our support team at parents@edunexttechnologies.com or 7065465400, so we can assist you directly.