Software crashes out
This application does not work on my iPhoneSE using operating system 15.8.8
Latest update has killed the app for me
Just tried to open the app and all I get is a blank screen, worked perfectly when I used it on Sunday and Monday this week, then the latest update killed it
Often refuses to load on my iPad
On the rare occasion the app loads it is fine, but most of the time app refuses to load or takes a considerable amount of time. Often quicker to shut down Ipad and restart then app, then it will work okay for a few days. All my other apps load fine so it must be a problem with this app.
Won’t load
This app is so infuriating. Most of the time it just won’t load. When it does it’s great but I usually miss most of what I want to watch as it just doesn’t work
Guide
Cannot access tv guide to make recording. Seems I have to do this through the tv?
Sorry EE - this is a mistake. I now know how this works!
Sorry EE - this is a mistake. I now know how this works!
What is the point of this app?
Coming from Sky where the app works like a separate box this app is utterly and completely useless other than as a TV guide. I have failed to watch a single channel on it. Every time it just throws up obstacles like turn your box on this channel at that time etc. If I’m honest the whole Now TV platform that EE is based on feels 20 years old. At least it’s cheap.
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EE tv
Since app update responds and renders very well. Everything does as it should.
Good handy app to use.
Good handy app to use.
Response from developer
Sorry to hear of your experience so far. Could you please email us at tv.apps@ee.co.uk so that we can understand your issues better.
Update I didn't need
Have been using this app for years to set recordings on my Youview box, since the dedicated app for that was withdrawn. After the latest compulsory update, it no longer connects.
The description here on the App Store still says it can be used for non EE YouView boxes, but I can't pair with mine.
UPDATE:
The solution is in the settings for the App. The option to allow the app to access the local network had been turned off. Turned it back on, and the app immediately found and connected to the box. Happy days!
The description here on the App Store still says it can be used for non EE YouView boxes, but I can't pair with mine.
UPDATE:
The solution is in the settings for the App. The option to allow the app to access the local network had been turned off. Turned it back on, and the app immediately found and connected to the box. Happy days!
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Lack of thinking....
Why has the latest version omitted support for older variants of the operating system? Surely continuing to support access for those who have the older version of the OS whilst providing newer facilities for those fortunate enough to have a device capable of supporting the newer facilities would have been the sensible thing to do...... simply another set of unthinking developers playing with their latest toys!
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Recording history
Suddenly the history tab is full of all the recordings I have set up this year, earliest first and no way to remove them. This is as annoying as it claiming my device is not paired when the account says it is. Please sort this.
Not compatible
Can’t now record programmes from iPhone as unable to pair with BT box. Seemingly not now compatible. Guide too large for iPhone screen. Stop tinkering with something that was working perfectly okay to start with, or tell of potential problems and give the option not to update. Too much for the tech guys to comprehend!
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Not functioning correctly
Since the app update, the app is not synced with my tv. None of my series records are being shown on the app
Lost recording list
Noticed the update on my iPhone & when I load the app to see recordings & scheduled recordings it says no recordings listed or scheduled ones.
Not good as the previous versions have worked exactly as they should do
Not good as the previous versions have worked exactly as they should do
Awful
Dreadfully coded, especially if you change iPhone text size, completely makes the app unusable. If this was coded correctly, this wouldn’t be an issue 🙄
Please fix: can’t select HD channels on Schedule
I don’t know whether this is just all iPhones or only those with smaller screens (iPhone SE / iPhone 12 mini etc), but since the most recent update it’s no longer possible to filter TV channels by “HD” on the TV schedule (under Live - Schedule). As the other reviewer says, HD is “hidden” at the top - when you pull down the list, you can’t select HD - the list just bounces back up under the top bar, meaning you press Entertainment or the large “Live” tab instead.
It looks like any UX testing (if any) of this update was only done on the larger iPhone / iOS screen sizes, and your team forgot / missed how many devices are still out there using the smaller SE / mini screen size.
Very frustrating, please fix!
It looks like any UX testing (if any) of this update was only done on the larger iPhone / iOS screen sizes, and your team forgot / missed how many devices are still out there using the smaller SE / mini screen size.
Very frustrating, please fix!
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Difficult to Select HD on iPhone
Since a recent update this App, which I usually find great, has made it virtually impossible to filter the TV guide to HD channels on my iPhone. This is because the HD button on drop down menu on the left is hidden at the top and when the menu is pulled down and released just goes up and gets hidden again. Please fix this. Also the timeline at the top of the live schedule is 1hr out of synch since the clocks went back. Please sort this too.
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Poor since last 2”updates”
Used to be great now it’s laggy, and freezes regularly
Schedule errors
Why are the times on the Schedule 1hour adrift from the times of the programmes? It is not possible to set up a recording using the app because of this.
this app just makes me sad in youview as of recent
the fact this is replacing the youview app shows 0 consideration for those just… using youview. the majority of the app is paywalled, which makes sense, but youview expects freeview users to use this… why?? if you remove every paywalled feature, you basically get a really bad tv guide, and that’s it. no remote, no continuity, not even the ability to only sjow channels available in your area (frustrating as a freeview light viewer) or even the ability to hide pay channels. utter disappointment.
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Update screwup
Just updated my app which I have been using a long time. I am now unable to filter to choose only HD channels which means I now have to scroll through a load of channels I have absolutely no interest in. So the app has really lost its relevance.