Disappointed
Just taken ee tv and were told that we could watch tv on our phones and I pad ,we phoned we and they said we could not so we are very disappointed
Locked out
Been using the app on my iPhone and iPad to set recordings on my EE box but now it’s asking me to set up a free EE account, but because I am not an EE customer it doesn’t recognise me.
Software crashes out
This application does not work on my iPhoneSE using operating system 15.8.8
V 7.3.0 Crashes when opened
No longer usable on iPad iOS 15.8.8 - app starts to load, freezes and then crashes. The blurb says it is compatible with my iPad version.
Update not working
After update the app no longer opens.
Terrible service
Regret paying for EE tv.
Signal always drops out with live sport. The whole layout is awful as well.
Just terrible !
Signal always drops out with live sport. The whole layout is awful as well.
Just terrible !
Latest update has killed the app for me
Just tried to open the app and all I get is a blank screen, worked perfectly when I used it on Sunday and Monday this week, then the latest update killed it
Often refuses to load on my iPad
On the rare occasion the app loads it is fine, but most of the time app refuses to load or takes a considerable amount of time. Often quicker to shut down Ipad and restart then app, then it will work okay for a few days. All my other apps load fine so it must be a problem with this app.
Not helpful
The EE app is very limited & I'm not able to get answers ! AI chat is infuriating, don't they ever test out these annoying chat backs on real customers?
Pairing Drops Out
Yet again, as I have to most weeks, I have to re-pair my phone to the box.
EE just isn’t really much good overall.
EE just isn’t really much good overall.
Won’t load
This app is so infuriating. Most of the time it just won’t load. When it does it’s great but I usually miss most of what I want to watch as it just doesn’t work
What is the point of this app?
Hardly any channels to watch, Sky Go and the Virgin app walk all over this
Guide
Cannot access tv guide to make recording. Seems I have to do this through the tv?
Sorry EE - this is a mistake. I now know how this works!
Sorry EE - this is a mistake. I now know how this works!
What is the point of this app?
Coming from Sky where the app works like a separate box this app is utterly and completely useless other than as a TV guide. I have failed to watch a single channel on it. Every time it just throws up obstacles like turn your box on this channel at that time etc. If I’m honest the whole Now TV platform that EE is based on feels 20 years old. At least it’s cheap.
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EE tv
Since app update responds and renders very well. Everything does as it should.
Good handy app to use.
Good handy app to use.
No use since update.
I have used this APP for information and to record, but now it just won’t find anything.
Update I didn't need
Have been using this app for years to set recordings on my Youview box, since the dedicated app for that was withdrawn. After the latest compulsory update, it no longer connects.
The description here on the App Store still says it can be used for non EE YouView boxes, but I can't pair with mine.
UPDATE:
The solution is in the settings for the App. The option to allow the app to access the local network had been turned off. Turned it back on, and the app immediately found and connected to the box. Happy days!
The description here on the App Store still says it can be used for non EE YouView boxes, but I can't pair with mine.
UPDATE:
The solution is in the settings for the App. The option to allow the app to access the local network had been turned off. Turned it back on, and the app immediately found and connected to the box. Happy days!
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Lack of thinking....
Why has the latest version omitted support for older variants of the operating system? Surely continuing to support access for those who have the older version of the OS whilst providing newer facilities for those fortunate enough to have a device capable of supporting the newer facilities would have been the sensible thing to do...... simply another set of unthinking developers playing with their latest toys!
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Defunct
This app is being discontinued by EE. Under development is a means of accessing TV via the main EE app.
Recording history
Suddenly the history tab is full of all the recordings I have set up this year, earliest first and no way to remove them. This is as annoying as it claiming my device is not paired when the account says it is. Please sort this.