EECU Mobile Banking User Reviews
Customer Experience
~ Based on 143 written reviews from the US App Store.
What users say
Summarized from real user reviews of EECU Mobile Banking. Based on 15K reviews and a 4.8/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Finance app.
Positive things
- 💰Zelle money transfers
- 👍Straightforward and easy-to-read statements
- 👍Friendly and helpful staff
- 👍Efficient and easy to use
- 👍Convenient mobile banking
- 👍Great credit union
- 👍Awesome customer service
Negative things
- 🐛Frequent app crashes and downtime
- 🐛Delayed transactions and deposits
- 🐛Unreliable transfer and deposit functions
- 🐛Inconsistent account balances and pending transactions
- 🐛Broken mobile deposit feature
- 🐛Clunky and unintuitive user interface
- 🐛Lack of real-time credit card transaction visibility
Is EECU Mobile Banking Safe?
EECU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for EECU Mobile Banking is 96/100.
This assessment is based on 14,861 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 12,853 App Store ratings for EECU Mobile Banking.
Is EECU Mobile Banking Legit?
EECU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for EECU Mobile Banking is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app absolutely SUCKS. I’m switching back to Bank of America because of how HORRIBLE this app is. I’m constantly locked out and never able to move money over because I just get a “please wait” loading screen. I’ve deleted the app 3-4 times now trying to restart it, I’ve updated it, and it just NEVER works on my iPhone. But it’ll work on my husband old iPhone because this app is completely outdated anyways. So now I have completely switch banks because of how unreliable this app is. Thanks EECU!
Show more
Very often lately since the most recent update, this app has gotten significantly trashier, sometimes when it scans my face to open up it immediately just shuts back down for no reason - I’ve had to do this as many as 7 times in a row
The app crashes repeatedly upon start up and will take 4-5 tries to start
This app crashes all the time, and it’s to the point that it’s affecting our financial security to be able to pay basic bills and things. If we can’t see our expenses and how much we have in our account, how can we manage our lives?
Constantly crashes. Purchased post immediately and then will be removed and disappear in an hour or day- then magically reappear. You can’t trust the balances in the app and have to keep separate records in order to not be charged. Very sus.
App closes as soon as I log in. It’s glitching. I have to log in 3-4 sometime 5 times for it to let me access my account.
Mobile app is good… does what it’s supposed to and easy to use. Only issue I have that is annoying is that I have to log in multiple times back to back because it opens and closes as soon as I log in. Might be a simple bug fix but nonetheless it’s annoying.
EECU charges a fee for everything! I’m so disappointed.
EECU has been our financial institution for a long time and their services, kindness, and flexibility has been amazing! We are grateful for EECU!
The system always crashes on the app
The app has been consistently crashing immediately after login. You can’t even check your accounts.
The app has been consistently crash for months. Please fix it.
A very reliable source for banking and checking important information on your bank account when needed to.
Eecu
When I log in using Face ID, it takes anywhere from 3-5 times before the app opens without automatically closing again. I’ve turned my phone off and back on thinking that may be the problem, it isn’t. It would be nice if that could be fixed.
App crashes almost every single time I try to open it. I have to be quick enough to hit the transfers button for app to stay open. Super annoying and was not my experience when I first got the app.
Frequent experiences where I cannot log into the app to send money or check my account information/ balance. It knocks me out before I can view my bank information.
Being with EECU for years has always been a positive experience. Everyone is helpful and has always taken their time to help resolve matters.
EECU has the most supportive and professional team of financial professionals in the industry!
I’ve been using this app for years and had no issues until recently. Now, when I enter my login information it crashes several times before I’m actually able to login.
