EECU Mobile Banking User Reviews

Customer Experience

Positive experience46.2% of reviews
Neutral8.4% of reviews
Negative experience45.5% of reviews

~ Based on 143 written reviews from the US App Store.

What users say

Is EECU Mobile Banking Safe?

EECU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for EECU Mobile Banking is 96/100.

This assessment is based on 14,861 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 12,853 App Store ratings for EECU Mobile Banking.

Is EECU Mobile Banking Legit?

EECU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for EECU Mobile Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work on newer phones.

This app absolutely SUCKS. I’m switching back to Bank of America because of how HORRIBLE this app is. I’m constantly locked out and never able to move money over because I just get a “please wait” loading screen. I’ve deleted the app 3-4 times now trying to restart it, I’ve updated it, and it just NEVER works on my iPhone. But it’ll work on my husband old iPhone because this app is completely outdated anyways. So now I have completely switch banks because of how unreliable this app is. Thanks EECU!
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It’s Okay

Very often lately since the most recent update, this app has gotten significantly trashier, sometimes when it scans my face to open up it immediately just shuts back down for no reason - I’ve had to do this as many as 7 times in a row

Lots of crashing

The app crashes repeatedly upon start up and will take 4-5 tries to start

Crashes

This app crashes all the time, and it’s to the point that it’s affecting our financial security to be able to pay basic bills and things. If we can’t see our expenses and how much we have in our account, how can we manage our lives?

Worst bank app ever

Constantly crashes. Purchased post immediately and then will be removed and disappear in an hour or day- then magically reappear. You can’t trust the balances in the app and have to keep separate records in order to not be charged. Very sus.

App is not reliable

App closes as soon as I log in. It’s glitching. I have to log in 3-4 sometime 5 times for it to let me access my account.

Multiple log ins back to back.

Mobile app is good… does what it’s supposed to and easy to use. Only issue I have that is annoying is that I have to log in multiple times back to back because it opens and closes as soon as I log in. Might be a simple bug fix but nonetheless it’s annoying.

Too many fees

EECU charges a fee for everything! I’m so disappointed.

Best services ever!

EECU has been our financial institution for a long time and their services, kindness, and flexibility has been amazing! We are grateful for EECU!

Not happy

The system always crashes on the app

Crashing

The app has been consistently crashing immediately after login. You can’t even check your accounts.

Please Fix the App

The app has been consistently crash for months. Please fix it.

Most reliable app for banking

A very reliable source for banking and checking important information on your bank account when needed to.

EECU

Eecu

Face ID Glitch

When I log in using Face ID, it takes anywhere from 3-5 times before the app opens without automatically closing again. I’ve turned my phone off and back on thinking that may be the problem, it isn’t. It would be nice if that could be fixed.

Constant crashing

App crashes almost every single time I try to open it. I have to be quick enough to hit the transfers button for app to stay open. Super annoying and was not my experience when I first got the app.

Constantly buggin’ out!

Frequent experiences where I cannot log into the app to send money or check my account information/ balance. It knocks me out before I can view my bank information.

Very pleased client

Being with EECU for years has always been a positive experience. Everyone is helpful and has always taken their time to help resolve matters.

Support

EECU has the most supportive and professional team of financial professionals in the industry!

Crashing

I’ve been using this app for years and had no issues until recently. Now, when I enter my login information it crashes several times before I’m actually able to login.