Electrify Canada User Reviews

Electrify Canada
Electrify Canada
Electrify America LLC

Customer Experience

Positive experience11.6% of reviews
Neutral9.5% of reviews
Negative experience78.9% of reviews

~ Based on 95 written reviews from the US App Store.

Is Electrify Canada Safe?

Not enough ratings yet to assess Electrify Canada.

Is Electrify Canada Legit?

Electrify Canada appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Electrify Canada is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to get history on HomeStation

Totally unsatisfied with the home station APP to manage the Home station. I had my history until April 2024 then nothing worked. Email after Email, the various agents unable to help
The station charges ok because set on auto charge but otherwise unable to set a day/time schedule et. Etc
Next step I have rewuested a replacement
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Rip off rates

Way more expensive than gas station chargers, really!!! Terrible station placement out west. Went out of my way for first time using was confusing phone for help as it charged my credit card instead of VW free plan to no satisfaction. What is too like?

Mise à jour de l’adresse postale

Impossible de mettre à jour car la fonction « enregistrer N’est pas fonctionnelle

Still useless

App was updated and had hoped the Privacy Notice screen could be passed with the "next green arrow" but alas, it still just sits there. Running latest version of iOS - been broken for months. I guess my visit to Canada will not be using EC.

Ne fonctionne pas

Ce n’est définitivement pas la meilleure application! J’ai créé une clé d’identification pour faciliter la connexion et je ne suis même pas capable de l’utiliser malgré que je sélectionne l’option requis.

Je choisis de me connecter de la façon conventionnelle, avec courriel et mot de passe, alors je suis supposé recevoir un code par le courriel qui ne viendra jamais.

Ces bornes de recharge appartiennent à Volkswagen et je crois que leurs programmeurs ne sont pas très doués. Plein de problèmes comme avec leurs véhicules électriques.

Reveillez-vous! Lisez tous les commentaires récents concernant votre application.
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Verification email never comes

Tried 2 separate email addresses, nothing comes through. If they can’t figure this basic stuff out then I can’t trust them with being able to actually charge my car when I need it. On to another network

Nonfunctional, and not maintained

This app has not worked for as long as I can remember. The technical help is useless. This fits with a pattern of various charging stations going down for weeks to months with no explanation.

Hot garbage

Absolute hot garbage! Tried multiple times to create an account , which you have to do on the app, failed every single time. So I can’t use the charging I got with the car. Waste of time.

Privacy Update Notice

Cannot get past this notice - app opens and you cannot engage the green arrow - whether you choose to accept or not, it is impassable and the app is therefore useless

Bonne chance

Même pas capable de créer mon compte via l appli ça va être le fun rendu aux bornes !

Garbage

Cannot create an account; credit card reader is down.

Tried to create account. Errors

Please fix. Tried to make passkey with no luck and and a password. Please did

App does not let me sign in

Could not create an account. Tried with two different emails. Eventually I paid with a credit card and confirmed I was charging. Came back an hour later and it had stopped charging at 30%, charged me a $30 fee for taking up the spot. Also $0.70 a kWh?!

All this and the charger didn’t even work

Charger reviews

0 stars on systems like this

Why do I need an app?

Why do I need an account?

Why do I need to top up an account and carry a balance?

Imagine if gas stations were like this, stupid right?

Be part of the solution, not part of the problem

I shouldn’t need a membership

Electrify Canada chargers I tried to charge at that used to accept credit cards had screens saying “members only, cards not accepted” now I had to download this stupid app, waste money on an app card and now I ha e multiple stupid apps on my phone for what should be a credit card tap.

What a waste of time.
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Ne fonctionne pas

Impossible de créer un compte

Still missing CarPlay

This app is useless without CarPlay, by the way electricity America (same app) does support it, come on electrify Canada get you act together and add carplay support

2 year later, still missing CarPlay

App looks good however can’t proceed without adding payment

I tried to do a charge and the whole time it wouldn’t accept me adding a payment, so I couldn’t get any further in using the app to start my charge. Therefore had to do it all on the station and then there was no use for the app.

Ne fonctionne pas

L’app n’a jamais pris nos infos de paiement. Aucunes des 3 personnes avec moi n’a réussi. Le gentil service à la clientèle n’a pas réussi à faire autoriser le paiement a distance avec notre carte de crédit. Expérience 0/5. Prenez juste notre argent bazouele. Toutes les stations-service je tape ma carte sur le lecteur, pourquoi j’ai besoin d’un compte vérifié avec vous. C’est juste pénible est une perte de temps. ( pis en plus faut que je me trouve une autre borne)
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Barely usable

Bottom toolbar filled half the screen so I could barely see stations. App forgets login too often so I have to stand in the cold entering passwords and otps