Element Wallet User Reviews

Customer Experience

Positive experience10.9% of reviews
Neutral3.9% of reviews
Negative experience85.3% of reviews

~ Based on 129 written reviews from the US App Store.

What users say

Is Element Wallet Safe?

Element Wallet does not appear safe based on available data. AppsHunter Safety Score for Element Wallet is 42/100.

This assessment is based on 152 user ratings, with an App Store average of 1.9/5.

Safety Analysis

20.4% of ratings point to a safe experience
2.6% of ratings suggest some concerns
77.0% of ratings point to a risky experience

~ Based on 152 App Store ratings for Element Wallet.

Is Element Wallet Legit?

Element Wallet appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Element Wallet is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wtf

I am just finding out you can lo longer access this? No email no updates. I was staking and can no longer transfer my funds? I’ve used my seed phrase to open my wallet on mm and I cannot see any of my funds on there. Can’t get support as their support link does not work anymore. Last time I tried opening my wallet I thought it was just a temporary issue. Didn’t know they were taking the app down?
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Your Connection is not secure

Please remove this app
Please remove this app from App Store
because I can’t login to my account . the button continue doesn’t work I clicked on it many times . And my connection is secure. I tried another phone the same problem .they stole my money

App Shut Down in Early 2026.

See above 👆🏽

Login support

How do I recover my account? I’m having trouble logging in even though I’m using the saved email and password.

Will not login

The app will not allow me to login. My email and password is correct and I have my seed phrase. I am able to see my core with other platforms, but this wallet does not allow me to access anything. The developers are not responding, this is a now widespread issue, people are feeling robbed. I feel like I am locked out of my money with no help or options. Never felt the need to write a review as this is my first. To any others in the same predicament, good luck and leave a review with the solution. I will be reporting this app to apple for fraud.
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Filing Class Action

If anyone would like to join me on being a first to file a formal class action lawsuit against the company & individuals directly responsible on behalf of all those who suffered financial loss to recover as much as possible to return to rightful investors, contact
Classactionelementwalletusers at gmail dot com
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Stay Away!!!!

Like everyone else, can’t log on. What type os circus are these clowns running?

Danger! Unable to login for months after trapping continue! No solution from CORE developers.

At first, this app worked great! I never tried to withdraw only kept depositing core with hopes of it being a reliable way to test growth for a potential future crypto coin, however I have been unable to log in for months now. I have tried most of the Google search solution as well as support.element link, without any solution. Please fix developers.
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Can’t login

App broken

Can’t access assets

Like everyone else, I am unable to log in. Support page is down. Developers appear to be ignoring this. I didn’t have a lot anyway but now I just feel like I’ve been robbed.

Buyer beware! Whatever Bitcoin you buy on this wallet you will never see again

Another Coinbase scam app took everyone’s BTC and ran no one can sign back into their wallets and haven’t been able to for years. Coinbase should be ashamed of themselves and make this app answer to them. Thanks Brian Armstrong!

Needs update

After new iPhone and iOS updates, the app won’t let me log into my account. It stuck at login screen. It needs an update.

What is going on?

It has been almost 2 months since I have been able to log in to my Element Wallet and access my Core & BTC. I have tried uninstalling/reinstalling the app many times. Nothing seems to be working. There are many other holders that cannot access their funds as well. Why is this happening?

Terrible App

Stay away from this app. I’m currently unable to login, 2nd time this has happened. Just get a blue check mark and nothing else. Search the web, lots of people having same issue. Can’t access my coins. Can’t get any support other than the stock answer, remove and reinstall. I have done that multiple times and installed on a completely different device.
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Beware don’t download this app!

Don’t download this app it will let you load money onto it and buy Core and bitcoin but you can never withdraw it.

Unusable (updated review)

I enjoyed this wallet for a year. Suddenly, I can’t log in. Support page loads a Cloudfare error message. Email to the team directs me to the support page. I rebooted the phone, tried a different network, and reinstalled the app. What gives?

UPDATE - the app started working again temporarily. Check their X account. I collected my coins and left this wallet. I’m really disappointed in this developer.
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Unusable

I enjoyed this wallet for a year. Suddenly, I can’t log in. Support page loads a Cloudfare error message. Email to the team directs me to the support page. I rebooted the phone, tried a different network, and reinstalled the app. What gives?

Big scam and robbery!

This wallet is a scam supported by Coinbase. I have been locked out of my wallet and the support site can’t be accessed. They stole my crypto. BIG ROBBERY!

Not able to login

This app still broken! Not allowing user to login. No news about the safety of user CORE and BTC. The support site is also broken!

Your Connection is not secure

I can’t login to my account . the button continue doesn’t work I clicked on it many times . And my connection is secure. I tried another phone the same problem