Elena's Journal User Reviews

Customer Experience

Positive experience41.2% of reviews
Neutral17.6% of reviews
Negative experience41.2% of reviews

~ Based on 17 written reviews from the US App Store.

What users say

Is Elena's Journal Safe?

Elena's Journal: To Atlantis appears safe based on user ratings. AppsHunter Safety Score for Elena's Journal is 96/100.

This assessment is based on 1,073 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 1,073 App Store ratings for Elena's Journal.

Is Elena's Journal Legit?

Elena's Journal: To Atlantis appears to be a legitimate app. AppsHunter Legitimacy Score for Elena's Journal is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Disappointed

I’ve loved most of GameHouse game but this is really sluggish & won’t let you watch the Add to continue playing garme, when you press the button to watch add nothing happens, I deleted games so I could play this now I will have delete this game!

Elena’s journal Atl

This game was great !! Can’t wait to play the continuation of this game.

Response from developer

Thank you for the awesome review!!! Do share the game on your social media pages as well.

I just love Elena…

Graphics are super cute! Enjoyed this one, and especially liked the first one!!! Would love to see this turn into a long term game like “Emily”. So many possibilities! Thank you.

Response from developer

Thank you for the awesome review!!! Do share the game on your social media pages as well.

Elena journal 2

Really love this game it really interesting that characters change that Elena is losing some time with her mom who basically took care of her because her biological mom couldn’t take care of her because she was so upset about the accident he had.

Response from developer

Thank you for the awesome review!!! Do share the game on your social media pages as well.

Very fun

Easy and simple

Response from developer

Thank you for the awesome review!!! Do share the game on your social media pages as well.

Freezes

Game freezes for me on level 3, uninstall and reinstall does not fix this

Response from developer

We're sorry to hear about this! Please update the game to the latest version which contains better stability and several bug fixes. If that does not solve the issue, do email us at ghos@gamehouse.com with your device information and we will be happy to help you get back to your game as soon as we can.

Terrible game!

I hated it. I never had any clue what to do next. Delete
,

Response from developer

We're sorry to hear about this! Please update the game to the latest version which contains better stability and several bug fixes. If that does not solve the issue, do email us at ghos@gamehouse.com with your device information and we will be happy to help you get back to your game as soon as we can.

Good Game But…

I love the game but after the tutorial each level need to watch ads then you can play. It’s just getting too annoying and I lost my patience and interested.

Response from developer

Thank you for your feedback! We'll take it into consideration when making improvements to the game.

Good game

Good game. But I could play all of it

Response from developer

Thank you for the awesome review!!! Do share the game on your social media pages as well.

PLEASE FIX!!!!

I’m trying to play Level 6 but when I press PLAY it says try restarting the application. I have done that and it is still not working. I have tried several times a day for the last week and still not working.

Response from developer

Oh no! We hate bugs! Send us a message from within the game or an email to ghos@gamehouse.com with your device details and we'll fix it as soon as we can.

What the heck

I can’t get into episode 3 long enough to finish it, because the game keeps freezing. They need to fix all the glitches in the game.

Response from developer

Thank you for your review. Are you having trouble with the game? Send us a message from within the game or send an email to ghos@gamehouse.com and we can help you resolve it.

Repeative

I usually love the games and download as soon as a new one is available. This new game is fun don’t get my wrong however the individual tasks on each episode have been a bit repetitive, I think the majority of tasks over the different locations have been serve customers quickly in some shape of form or another.
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Do not waste money keeps freezing

I spoke with customer service to report freezing on level 17 and they advised me to restart my iPad and then if that didn’t work reinstall the game and lose progress. Ok I have restarted my iPad multiple times and deleted and redownloaded game from scratch lost all progress and STILL on level 17 it freezes so frustrating.

I have purchased and played all of these apps with no problems and loved these games but I won’t purchase again because of these issues.
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Response from developer

Thank you for your review. Are you having trouble with the game? Send us a message from within the game or send an email to ghos@gamehouse.com and we can help you resolve it.

Not sure about the new app rules

Lately even though I’ve been paying $10 a month for full access( for years), now the GHOS app is also having me pay another $5 per game for its own subscription? So what is my $10 for now? At this rate I should just buy each game that I want as they are released. Very inconvenient

Response from developer

Send us a message from within the game as soon as you can and we'll get this sorted. In the main menu, tap on the 'support' button, this will bring up the FAQs. On the top right tap on the 'contact us' button to send us a message.

Fun but randomly super difficult levels

I play these games all the time and this one is super cute, but I can't even pass level 41 when most levels I get 3 stars. Frustrating

Awesome game! Love it!

This is a great time management game! Just as good as the first one! Graphics are very cute, storyline is interesting, and gameplay is smooth! No glitches, freezes, “lost in translation” dialogue, or levels that don’t work! Love these types of games where you can buy it and play it as many times as you want with no IAPs! This is similar to the Emily games that we all loved! A big thank you to the developers! Love it! Keep games like this coming!
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Response from developer

Thank you for the awesome review!!! Do share the game on your social media pages as well.

Freeze up

The game keeps freezing on level 3😡

Response from developer

Send us an email as soon as you can with your device information, your gamehouse id and details about the issue at ghos@gamehouse.com and we'll get this resolved as soon as we can.