Eliant Engage
Experience Management
About
This tool helps homebuilders' field representatives manage customer experiences. It provides real-time notifications on customer evaluations, contact information, and satisfaction ratings to foster customer loyalty. Representatives can also view feedback, add notes, and directly contact customers.
What's New in Eliant Engage
1.6
August 2, 2025
Bug fixes and minor enhancements
FAQ
What is Eliant Engage?
Eliant Engage is a customer experience management tool designed for homebuilders' field representatives. It helps them stay engaged with customers by providing real-time updates on evaluations and feedback.
Who is Eliant Engage for?
This application is specifically for field representatives working for homebuilders and their vendors. It aims to improve customer loyalty by keeping associates actively engaged.
Can I see customer comments in Eliant Engage?
Yes, representatives can view customer satisfaction ratings and verbatim comments about the experience they delivered. This includes historical ratings and trends for performance analysis.
How does Eliant Engage help with customer communication?
The app allows representatives to update customer contact information and provides direct action buttons to call or email customers. It also tracks reminder emails and SMS notifications for open evaluations.
Does Eliant Engage have ads?
No, Eliant Engage is ad-free. The application does not contain advertisements, ensuring an uninterrupted user experience.
What devices support Eliant Engage?
Eliant Engage is available for iPhone, iPad, and iPod devices. It is designed for mobile use by field representatives.
How often is Eliant Engage updated?
The latest version of Eliant Engage is 1.6, last updated on August 2, 2025. This indicates regular updates to improve functionality and reliability.
What is the user rating for Eliant Engage?
Eliant Engage has a perfect rating of 5.0 stars based on 6 user reviews. This suggests a highly positive user sentiment among its current user base.
