eLogBook User Reviews

eLogBook
eLogBook
National Electronic Data Capture Services Limited

Top reviews

0 Stars

If i could give this god awful app a 0 star review i would. Horrible layout, 0 app support & they don’t even update it, constantly crashes, poor quality on any phone newer than an iphone 11. Honestly very disappointing for something that’s mandatory in order to complete an apprenticeship.

No improvement

When I did my first apprenticeship that was completed in 2012 the system was about ticking boxes & not actually teaching the skills required.
It was a hassle on paper but at least you only had to fill a card out once & it would be processed even if slow.

Now I’m doing my 2nd apprenticeship in 2023 the only change is it’s digital. Still cumbersome, focusing on box ticking than actually reporting & zero accountability for bosses or the TAFE or Government Departments.
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If there was lower then 1 star, I’d give it

This app is terrible.
I’d put up with the clunkiness of use if the app actually uploaded the cards I’d submitted.
I complete a whole card only for the app to crash on submission and the card to not be uploaded with no option to retry. This makes it extremely difficult to keep up with profiling as I don’t always have a computer on hand.
FIX THE APP!
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Unfit for use

This app is so badly designed and full of faults it should be removed from the App Store.
If you are starting your apprenticeship use the Webb page not the app.

Horrible to use

App crashed. Lost all my cards. Hardly ever downloaded cards. Would never actually submit cards. All apprentices just use paper. Better than dealing with constant issues…

Slow and useless

Keeps crashing, really slow and won’t display full screen on iPad, it’s the same size as a phone screen

This is a terrible app

This app is absolute trash, the fact that anyone thinks this is a good idea for a business or for education makes me cry. This app should be illegal!

Seriously?

Reading a review from 2 years ago - app still has same issues. App crashes on saving cards. How this hasn’t been fixed after 2 years is ridiculous. It is a compulsory requirement to fill out these cards as part of our apprenticeship but this makes it impossible.

Worst app in store

Terrible app Seeing as this is vital for people’s careers to actually complete and get a license it’s a absolute joke that the Australia government doesn’t do more to police these lazy scum of the earth workers at eprofiling . It’s like these bone headed muppets got a government contract and then took a decade vacation and left no one to actually run the software properly . Bug reports don’t help . No answer to emails . Basically the most unprofessional company .
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Apprentice

The platform is not very user friendly, mobile friendly and outdated.
I find I am constantly clicking on the question mark information box rather than ticking the box I need to select.
Whilst this system goes into more depth than Skills-Tracker it does not give an option to attatch photos.
There is deffinantely room for improvement and it has the potential to be the better choice but as it stands I would prefer to use skills tracker
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Painful organisation

The app sometimes does not load and you can lose cards quite easily if they have not been submitted. Staff at eProfiling are reachable but most of the time provide conflicting advice to the TAFE & RTO teachers. A lot of TAFE teachers do not want to sign students off who are on eProfiling and don’t seem to be supportive of the app. Skills data takes way to long to accumulate in comparison to Skills Tracker. If possible, transfer to Skills Tracker. .
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Horrendous app

This app should be a lot better for the purpose it serves, would be more efficient to send a pigeon to my boss listing the stuff I’ve done at work, absolute garbage

Not a good app for apprentices

Needs to be fixed

App is dodgy

Terrible

Pathetic

This app is the worst app I’ve ever had to deal with. Considering how important an app it is for apprentices trying to do log cards it’s pathetic. Crashes constantly, always saves cards offline even know you’ve got net. Had to come here to rant because the app crashed every time I tried to hit the ‘report issue’ button, irony have at it
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Worst app I’ve ever tried to use.

Hands down the worst app in the history of smart phones. Bad apps aren’t a big deal but the fact it’s some what integral to thousands of apprentices around the country makes it even more pathetic. Wish I could give it a -5 stars.

Worst ap on the store.

Constantly crashes.
Always tells you your offline whether your connected to wifi or not. Best thing is when you call up for support and they treat you like an idiot.
If I could bankrupt a company it would be eproffiling.

Absolute garbage

Imagine making an app that crashes when you try to use the report an issue feature. Pretty sure a 14 year old with a computer and a brain could have done a better job.

App problem

This app crashes so much, need to update it

Doesn’t upload

Worked for a few weeks now will not upload the completed cards... so many bugs and crashes. No support. Don’t bother downloading this app.