Not good
Response from developer
Hi Dungee Fresh, We understand how frustrating unexpected logouts and missed alerts can be. For security purposes, the app does require users to log in regularly. Alerts should still come through as long as device notifications and permissions are enabled. We’re happy to take a closer look to make sure everything is working as it should, so please reach out to us at elvclientsupport@earlylearningventures.org. Thanks for sharing your feedback — we appreciate the opportunity to support you.
Stinks
Could be so much better
Response from developer
Hi Caliigurrll— we’re sorry to hear about your experience. We understand how frustrating unexpected logouts or missed alerts can be. For security reasons, the app does require users to log in regularly, and alert delivery depends on individual device and notification settings. When those settings are enabled, alerts should come through as expected. We’d be happy to take a closer look to make sure everything is working properly for you. Please reach out to our support team at elvclientsupport@earlylearningventures.org. Thanks for sharing your feedback — we appreciate the chance to improve your experience.
Please add shortcut automation
We like to use the shortcut automation that’s triggered by arrival at school. This app isn’t listed in the apps available to use. PLEASE ADD THIS FEATURE! SAVES USERS TIME WHEN NEEDING TO BRING OUT PHONE TO SCAN CODE AT SCHOOL!
This feature actually works on android and is so helpful when arriving at school. Once you open your phone at your set location, the app is up and running where you just have to login. One less thing while in rush time.
App is always logged out!
Response from developer
Hello thank you for your review and your feedback. We understand your concern and appreciate you talking the time to share your opinion. Within the parent app, as long as you have the "remember me" tab turned on, you won't have to enter in your login credentials each time and will receive all updates and notifications in real time. Thank you again!
App updates don’t show up
Response from developer
Hello thank you for your review and your feedback. We understand your concern and appreciate you talking the time to share your opinion. This has been resolved - thank you again!
