Ema User Reviews

Top reviews

Ema won’t deactivate my account

Has anyone has any luck deactivating their account? Seems like a lot of people having issues with this and no solution. I’ve been trying to deactivate my account so I can delete this useless app for the longest time. Emailed them twice and have had no response.

Unable to deactivate account

I was on this for a few days, and it kept bugging out and closing. Along with that, and some very odd encounters I had with some people, I wanted to delete my account, and I can’t. Every time I click deactivate, it asks me if I’m sure I want to, and I click yes.. it just takes me back to the previous page. App needs more work.
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Response from developer

We're sorry to hear you've had issues deactivating your account! lease reach out to us at letsconnect@emaapp.co and we can assist you. As a growing platform, we're continually working on enhancements to improve your experience and your feedback is invaluable to us. Thank you!

Wish I could use it

I was able to create my profile but visiting any groups would lock up my phone and I would have to force quit the app. Then the app wouldn’t even load in. Still hasn’t opened up for me and this has been the fifth attempt to use the app. Very buggy and not worth it at its current stage.

Response from developer

It looks like Amazon Web Services had an outage yesterday which affected our Friendship Circles. We are always making improvements to the app to increase speed and user experience. We hope you will try it again soon!

If I could rate 0 stars

Thought this would be another fun app for me to meet other moms. Instead I am greeted by a label of “female
hood” and asking me if I am “non binary” whatever that means.
So what I am understanding is this app is for me to ask other “women” advise but also asking people who were born with a penis advise about me and my vagina and uterus and having a baby. No thanks.
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Response from developer

Hello! We are an inclusive app for ALL women, including cis, trans, non-binary, and everything in between. If that's not for you, then our app is not for you. We appreciate you trying it out!

Not working

I have tried to click into groups and it won’t let me, trying to send a message and it won’t send, the little send arrow won’t even light up for me to send it. Wouldn’t let me upload a profile photo. Overall just really slow. Things don’t seem to be loading. Great concept though.

Response from developer

Hello, Tiah! We would really appreciate it if you would take the time to give us your feedback in more detail. We are a new app and are always appreciative of user feedback whether positive or negative, and are constantly trying to improve our user experience. Could you please message letsconnect@emaapp.co and we can chat in more detail? Thanks!

Amazing Community

Love this app and the community we have created in this app. So much educational content and an awesome orb with additional help for us ladies.

Response from developer

We're so glad you're enjoying our community and your personal AI assistant!

Eh

I can’t upload photos and I tried deleting it and it wouldn’t let me

Response from developer

We apologize for the inconvenience you've experienced while trying to uploading and deleting photos on our app. If you contact our team and share your account details with us we'll do our best to provide a solution as soon as possible. Please reach out to us at support@emaapp.co with your details so we can assist you in resolving this issue. Thank you for your patience and feedback. We're a new app and improving every day!

Life saver!

Ema is so ahead of it’s time! She was incredibly helpful during some difficult times and makes the business of our day to day lives easier! From fertility, to grocery shopping, and more, Ema is there for you whenever you need her!

Response from developer

Thank you so much for your kind words! We're thrilled to hear that Ema has been a helpful companion in your day-to-day life, whether it's helping with fertility or grocery shopping. It's our goal to make your life easier, and we're glad to know that we're succeeding in that mission. Please don't hesitate to reach out to us if you need any assistance or have any feedback. Thanks again for your support!

Can’t even sign up

I have tried to make an account about 20 times but it won’t send me a verification code.. I’ve checked 100 times to make sure my number is right.

Response from developer

Thank you for taking the time to share your feedback with us. We're you've run into issues while trying to create an account. Please know that we value your input and are continuously working to improve our user experience, especially since we've just come out of beta and are still in these early stages. We'd like to help resolve the issue you've encountered with the verification code and show you what Ema can really do! Please reach out to our support team at letsconnect@emaapp.co with your details, and we will work diligently to assist you in getting your account set up as soon as possible. We appreciate your patience and look forward to assisting you. Thank you for your understanding.

THE BEST resource for Moms/Women

I was blown away when I first started communicating with ema through the chat feature. I asked for breastfeeding weaning resources and expected to get a list of articles similar to a google search, where your left scratching your head wondering what’s the best link to click on. What I got was so much better, I'm still shocked. Ema started having an intelligent, empathetic, natural conversation with me. Ema answered my questions like an expert would, not with links laced with potentially bad information but clear sound advice and evidence backed information. My conversation started with breastfeeding questions and ended with healthy recipes for my toddler. They abilities of ema are endless, try it for yourself. I promise you you’ll be amazed.
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Response from developer

Ema definitely cuts back on the amount of panicked "momscrolling" you get with WebMD and Google! We are SO glad you love her!

Omg love!

This is such a cool product. I have made friends and think that Ema is a genius. She helps me with literally everything. I don’t even go to my other parenting apps anymore. Recommending this to everyone!

Response from developer

SO many people have told us they actually use Google less after talking to Ema!

A pocket google

It’s like a pocket BFF. Like at 2 am when the baby’s crying but I don’t want to wake anyone up I just ask ema what to do and I feel a lot less alone.

Response from developer

We like to say she's like your childhood BFF became your OBGYN! Thanks for the review.

I literally use this every single day.

Being able to ask Ema anything and everything and actually get really useful answers is such a game changer. I ask her about how to increase my milk supply, how to help with mastitis symptoms, what the best eggplant parm recipe is…. You name it, I ask her. And she gives AMAZING answers. I’m hooked and use her waaaay more than google now. I also love that there is a friendship element where I can talk to real moms about what I’m dealing with too. Meeting all of my needs in one place. Can’t ask for more.
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Response from developer

We're so glad you're loving Ema! Thanks for the review.

Unable to deactivate account

I have been trying to deactivate my account and no matter how many times I press the deactivate button it does nothing. I also reached out to customer support over a week ago about it and nobody has gotten back to me. I hate this app and it’s useless

Response from developer

We're so sorry to hear you've had a bad experience with the beta version of our app—and thank you for being one of our earliest beta testers! Beta is the time for us to test the functionality of the app to a few early members, such as yourself, to ensure the user experience and journey are both superb before we widely release it to the public. Your feedback is exactly what we're looking for in these early stages. Please email me at rodney@emaapp.co and I'd love to let you know about some exciting updates we're about to make that may turn your experience around. Otherwise, I can ensure your account is deactivated and information deleted. I look forward to hearing from you and thank you again for the feedback!