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Embark Card Mobile User Reviews

Embark Card Mobile
Embark Card Mobile
Vervent, Inc
💰 Finance

Customer Experience

Positive experience6.9% of reviews
Neutral0.0% of reviews
Negative experience93.1% of reviews

~ Based on 29 written reviews from the US App Store.

Is Embark Card Mobile Safe?

Embark Card Mobile does not appear safe based on available data. AppsHunter Safety Score for Embark Card Mobile is 42/100.

This assessment is based on 56 user ratings, with an App Store average of 1.6/5.

Safety Analysis

14.3% of ratings point to a safe experience
0.0% of ratings suggest some concerns
85.7% of ratings point to a risky experience

~ Based on 56 App Store ratings for Embark Card Mobile.

Is Embark Card Mobile Legit?

Embark Card Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Embark Card Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

This App is horrible

I have been trying to login for months with no success except one time and it wouldn’t let me pay more to pay down my balance and then after that I’m unable to log in at all to make another payment or even view my account I have completely stopped using this card and will eventually close my account with them. Save yourself the headache and don’t open an account with them it’s not worth it.
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Zuckerman666Zuckerman666

Response from developer

Thank you for bringing this to our attention. We appreciate your honest feedback so we can work on improving your experience. Please know that we will be looking into this immediately. Thank you for your patience. If you still need assistance, please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387.

App not working

Just stop working don’t know why never had a problem before
Dre156blueDre156blue

Response from developer

Thank you for bringing this to our attention. We appreciate your honest feedback so we can work on improving your experience. Please know that we will be looking into this immediately. Thank you for your patience. If you still need assistance, please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387.

Terrible

Face ID never works. Have to reset password almost every month.
AnonUser6AnonUser6

Response from developer

Thank you for bringing this to our attention. We appreciate your honest feedback so we can work on improving your experience. Please know that we will be looking into this immediately. Thank you for your patience. If you still need assistance, please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387.

Just use the website

This app hasn’t worked in months
XcleatusXcleatus

Response from developer

Thank you for bringing this to our attention. We appreciate your honest feedback so we can work on improving your experience. Please know that we will be looking into this immediately. Thank you for your patience. If you still need assistance, please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387.

Fraudulent company! Beware!

The app is trash. But most importantly, run away from this company. My credit card was closed without any notice, due to ‘inactivity’ … And the company is keeping my $200+ of rewards cash. Corporations can steal from their consumers without consequence. Hope this company goes bankrupt
drcooldog69drcooldog69

Log in

Never been able to login
RDTXRDTX

Response from developer

We would like to understand what happened in your particular situation to see how we can help or resolve your issue. Our Customer Care Team may be reached at (877) 388-1688 or internationally at (760) 627-0387.

Crashing

Virtual card isn’t working .
FrankbeddyFrankbeddy

Response from developer

We're here to help. Please feel free to reach out to our Customer Care team so we can address any issues you may have had. Our Customer Care Team may be reached at (877) 388-1688 or internationally at (760) 627-0387.

Dinosaur of an app

This app is truly a dinosaur. I have been unable to utilize any of the features that are listed in the app, such as the ability to lock my card, the ability to make easy payments, the ability to create a virtual card. Hell, I couldn’t even activate my card on the app when it arrived. I am new to embark, but with all of these quirks, I’m not sure how Long I’m gonna be a card member. I really hope they get this app together. I’ll update you guys in a few months.
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KendolltmKendolltm

Response from developer

Thank you for sharing this feedback. We'd like to help! Please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387 at your convenience.

App doesn’t even work

I just got the card and there’s something wrong with the code on the app because it shows these errors. Needless to say I will be cancelling my card.
droppedmybabydroppedmybaby

Broken

I’m assuming I’ll have to manage my new card online as this app of not working. I keep getting an error message. I think you all need a new app. Browser management is very inconvenient.
B. MossB. Moss

Response from developer

Thank you for this feedback. We want you to love your Embark experience – please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387 so we can see if we can assist in any way.

Trash

With all the options for credit cards available to you, there is no reason why you should pick this one. Read all the negative reviews they are not lying.
Pick a different card!!
robnjoyrobnjoy

Response from developer

Thank you for sharing this feedback. We are sorry we did not meet your expectations. Please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387 so we can help as best we can.

App is not functional!

App does not work at all! Can not sign in, will not open. Keep getting error codes.
Momma to ChicksMomma to Chicks

Response from developer

We're here to help. Please feel free to reach out to our Customer Care team so we can address any issues you may have had. Our Customer Care Team may be reached at (877) 388-1688 or internationally at (760) 627-0387.

App is useless

I have never been able to make a payment through this app. I have struggled to use this app and login because it claims my account doesn’t exist. I can only make payments through my laptop, so this app is essentially useless for me. I have tried several times to get this app to work with help from customer service, but this seems to be an ongoing issue for many users.
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em12ilyem12ily

Response from developer

Thank you for bringing this to our attention. We are continually trying to improve our customer experience. If you would like to provide any additional details, our Customer Care team can be reached at (877) 388-1688 or internationally at (760) 627-0387 so we can see what we can do to improve your experience in the future.

Does not work

I haven’t been able to login to the account for several weeks. Attempting to login results in an Aggregate Exception.
Number279Number279

Response from developer

We're here to help. Please feel free to reach out to our Customer Care team so we can address any issues you may have had. Our Customer Care Team may be reached at (877) 388-1688 or internationally at (760) 627-0387.

Useless

App doesn’t work. Everything must be done over the phone. Very inconvenient.
FrustratedcardmemberFrustratedcardmember

Response from developer

We're here to help. Please feel free to reach out to our Customer Care team so we can address any issues you may have had. Our Customer Care Team may be reached at (877) 388-1688 or internationally at (760) 627-0387.

Can’t login

Haven’t been able to login to the app and just get some basic error message. Try to login through the website and that is unsuccessful as well. Can’t monitor my account or make payments. Very inconvenient and frustrating. I have reached out to customer service by email twice since November 30 and it is now December 11. No response from customer service at all. This is the most horrible unprofessional card/business I have ever worked with.
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VeryFrustrated23VeryFrustrated23

Response from developer

Thank you for bringing this to our attention. We appreciate your honest feedback so we can work on improving your experience. Please know that we will be looking into this immediately. Thank you for your patience. If you still need assistance, please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387.

Can’t login

Haven’t been able to login to the app and just get some basic error message. Try to login through the website and that is unsuccessful as well. Can’t monitor my account or make payments. Very inconvenient and frustrating.
VeryFrustrated23VeryFrustrated23

Response from developer

Thank you for bringing this to our attention. We appreciate your honest feedback so we can work on improving your experience. Please know that we will be looking into this immediately. Thank you for your patience. If you still need assistance, please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387.

Unable to sign in for months

I have to pay by phone for the second month in a row. The app worked fine at first, which I guess was after the most recent update 4 months ago. My password is saved so it’s definitely not an issue there. I just get the same error message every time. I tried removing and reinstalling the app also. It says it should be compatible with my phone.
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teddyp81teddyp81

Response from developer

Thank you for bringing this to our attention. We appreciate your honest feedback so we can work on improving your experience. Please know that we will be looking into this immediately. Thank you for your patience. If you still need assistance, please reach out to our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387.

Embark Bank card

This card is a HEADACHE trying to make payments
Customer TIRED EXTREMELYCustomer TIRED EXTREMELY

Response from developer

We would like to understand what happened in your particular situation to see how we can help or resolve your issue. Our Customer Card Team may be reached at (877) 388-1688 or internationally at (760) 627-0387.

Not Working

This app needs a complete overhaul, frustrating, it never works. Unable to sigh in
Mrmerle39Mrmerle39

Response from developer

We're here to help and would like to apologize for any convenience this has caused. We would love to hear directly from you so we can work to prevent this from happening again in the future. Please call our Customer Care team at (877) 388-1688 or internationally at (760) 627-0387.

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