On Screen Pop Ups
The app has way too many on screen pop up tips and alert boxes. Many of which either repeat even after you have closed them or you are unable to close them at all. Try writing a narrative for a patient in a window that only shows 1 line because the glaring yellow pop up will not close. Maybe the app isn’t designed properly for an iPhone.
Besides these issues the app is incredibly difficult to use for both skills and patient contacts. Better off using an excel spreadsheet or paper. I was told by other students that it worked great initially but as it has evolved it’s only gotten worse.
Good luck! YMMV
Besides these issues the app is incredibly difficult to use for both skills and patient contacts. Better off using an excel spreadsheet or paper. I was told by other students that it worked great initially but as it has evolved it’s only gotten worse.
Good luck! YMMV
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Great customer support
We started using EMCE last year. Excellent for clinical and skills tracking. Really like the new updates. They answered every question I had instantly. Highly recommend!
customer support
Honestly never had customers support so helpful and fast! Literally got a call within 10 minutes of sending a message to them. Solved my problem quickly and with kindness.
First- do a Zoom with the developer
First - instructors must do a Zoom with the developer to learn the app and be able to teach students how to use it. Mike is a nice guy and will walk you through how to use the App. It is still the most convoluted app ever written. However Mike is committed to taking feedback and making it more user friendly. I foolishly started using it for an AEMT Class I am teaching without doing training. My students hated it and I hated it. Signing off simple skills takes multiple steps from fields that don’t make any sense to me. However, after training with Mike I am starting to learn my way around. As all of the portfolio trackers are bad for AEMTs, this one is an option that I am reluctantly learning. It does have a lot of depth and functionality once you know where to look.
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First- do a Zoom with the developer
First - instructors must do a Zoom with the developer to learn the app and be able to teach students how to use it. Mike is a nice guy and will walk you through how to use the App. It is still the worst, most convoluted app ever written. However Mike is committed to taking feedback and making it more user friendly. I foolishly started using it for an AEMT Class I am teaching without doing training and now am locked into it. My students hate it and I hate it. Signing simple students skills off takes multiple steps from fields that don’t make any sense, and now that they are doing clinicals it has gotten even worse. However, after training with Mike I am starting to learn my way around. As all of the portfolio trackers are bad for AEMTs, this one is an option that I am reluctantly learning
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Horrible
This is the worst, most convoluted app ever written. I foolishly started using it for an AEMT Class I am teaching and now am locked into it. My students hate it and I hate it. Signing simple students skills off takes multiple steps from fields that don’t make any sense, and now that they are doing clinicals it has gotten even worse. I’m going back to Google Sheets.
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Easy to use and super responsive to needs
I reviewed this when we started using the app and the EMCE program about 2 years ago and things just get stronger and more flexible to program resources while helping meet program minimum competencies. All I can say is that those one-star reviewers likely haven't had to use other programs or they haven't tried to work with the tech support. The new AI generated scenarios and learning tools are a great addition. One of my favorite features is the sim session, which I use during summative sim sessions that are recorded. I can go back to the recordings and make specific comments, etc. In the field if a preceptor wants to use paper, the student can attach it and I can use that to complete the evals, but it's even easier when the preceptor fills the eval in directly and makes comments I can read on my mobile device. I always feel like I know what's going on with the student in terms of both patient/skills and preceptor evaluations. Load times were an issue for a bit and then one meeting with tech support and voila! Problem solved.
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Horrible app
Do not use. Horrible app.
Response from developer
Hi there, EMCE is supported by a small team of real humans. We would like to fix the issues you’re seeing. Please reach out and let us know what you’re experiencing.
The most difficult part of paramedic school
This app is a nightmare. Anytime I need it to work it’s slower than dial up internet. Half the time this app doesn’t work during our class and lab hours and items have to be entered in later which defeats the whole purpose of the app. I’m sitting in field time right now attempting to put in information and I’m typing a word a minute because it’s moving so slow, and it’s been like this for a day or two now. God bless if you’re trying to use it when you truly need it because like the McDonalds ice cream machine it’s probably broke.
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Another failure
Dashboard stuck with a weird loading screen animation that persists through login/logout and app uninstall/reinstall... if only they released stable software and patches.
Paramedic Internship Documentation
Our school uses EMCE for Paramedic documentation, and it has proven to be far superior to any other product we’ve tried. The platform is intuitive, reliable, and tailored to meet the needs of both students and educators.
What truly sets EMCE apart is their outstanding customer service. Any questions or issues we’ve encountered have been addressed quickly and efficiently, with genuine care and attention to detail. It’s clear their team is invested in ensuring their clients succeed.
We highly recommend EMCE to any program seeking a dependable, student-friendly documentation system supported by an exceptional service team.
What truly sets EMCE apart is their outstanding customer service. Any questions or issues we’ve encountered have been addressed quickly and efficiently, with genuine care and attention to detail. It’s clear their team is invested in ensuring their clients succeed.
We highly recommend EMCE to any program seeking a dependable, student-friendly documentation system supported by an exceptional service team.
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Terrible
You know they know they're failures and don't care when they have "trouble logging in?" links all over the app.
Response from developer
We are sorry if you've had trouble with EMCE, and understand how frustrating it can be when you are unable to sign in to a system that your school has required you to use. However, your assessment that we "don't care" is inaccurate. You can reach out to EMCE support at any time and receive a response from a real person. EMCE support is available on our website and in-app, and is a more appropriate forum to address issues than App Store reviews. Please contact us so that we're able to help you and prevent future problems for other students.
Open to dialogue
Happy to see that they’re open to improving the product
Amazing software!
Great program, easy to use. Better than all the rest!
EMCE for medic school
Ive used multiple charting systems for school, this one is by far the best. Its the fastest and simplest. If anyone uses imagetrend charting, its very similar. Gone are the days when charting a single intervention in FISDAP took 10 minutes.
Intuitive program and excellent customer support
I love the aesthetics and ease of use. From the student end, the data entry is pretty intuitive. The only issue we have had is training faculty and preceptors to use the evaluation tools and also how to verify versus evaluate. A busy ED shift will result in students taking notes and doing data entry later but then the preceptor can get behind on evaluations. I didn’t think I would use the check in/out tool but it turns out that one is one of my favorites so I can see who has shown up to their shift in real time and intervene immediately if necessary.
Just started using the sim session tool and I LOVE it. Drag and drop skills makes it much easier on faculty running the sim. We record some simulations so I can go back and evaluate also.
Reports are super helpful, although I am still getting used to the tally and what will populate which column. I want all skills (successful and unsuccessful) to show up somewhere but I’m not sure if they do unless they meet a very prescribed evaluation pattern for assessment, treatment and management. If we do rapid cycle deliberate practice using a one patient/ four skills practice session, will the student get credit for the patient or the skills or both if it is entered as a sim pt/solo skill?
Overall, very happy with this product and the amazing customer support.
Just started using the sim session tool and I LOVE it. Drag and drop skills makes it much easier on faculty running the sim. We record some simulations so I can go back and evaluate also.
Reports are super helpful, although I am still getting used to the tally and what will populate which column. I want all skills (successful and unsuccessful) to show up somewhere but I’m not sure if they do unless they meet a very prescribed evaluation pattern for assessment, treatment and management. If we do rapid cycle deliberate practice using a one patient/ four skills practice session, will the student get credit for the patient or the skills or both if it is entered as a sim pt/solo skill?
Overall, very happy with this product and the amazing customer support.
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Slow
Incredibly slow loading times and half the time doesn’t work
Can’t open app
I know they are working hard to fix this issue but it’s getting in the way of class. Kinda if a hard work around.
App won’t even open
Can’t even open the app. Removed and downloaded again. Same issue
Horrible
Absolute worst app there is. I am not sure why Paramedic Programs would ever use this for tracking of students.
