Emerald Chat User Reviews

Name: Emerald Chat - Meet New People
Rating: 3.6 (259 reviews)

Emerald Chat - Meet New People

Connected Software, Inc.

🌟 Lifestyle

🌐 Social Networking

Customer Experience

Positive experience17.2% of reviews

Neutral3.1% of reviews

Negative experience79.7% of reviews

~ Based on 64 written reviews from the US App Store.

What users say

Summarized from real user reviews of Emerald Chat. Based on 259 reviews and a 3.6/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Social Networking app.

Positive things

🚀Fast app
👍Great interface
💡Potential to grow into something more

Negative things

🐛Buggy and glitchy
🔒Difficult to delete account
💰Paywall for basic features
🤖Inconsistent chat functionality
🤔Confusing navigation and settings

Is Emerald Chat Safe?

Emerald Chat - Meet New People appears mostly safe based on user ratings. AppsHunter Safety Score for Emerald Chat is 72/100.

This assessment is based on 259 user ratings, with an App Store average of 3.6/5.

Safety Analysis

61.8% of ratings point to a safe experience

5.4% of ratings suggest some concerns

32.8% of ratings point to a risky experience

~ Based on 259 App Store ratings for Emerald Chat.

Is Emerald Chat Legit?

Emerald Chat - Meet New People is no longer available in the App Store. AppsHunter Legitimacy Score for Emerald Chat is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Profile pic

I can’t change it and just stays the same

hehxixkenmmman

7 months ago

Response from developer

Please email us for assistance. Support@emeraldchat.com we can help you.

Send don’t work

You can’t send messages 95% of the time. you can type it and press send and it only disappears or it will send 2x and then halfway thru a conversation if you can get that far it stops working again… LAME

JekelMSG1

8 months ago

Response from developer

It sounds like there is a problem with your account. Please email into support@emeraldchat.com for assistance to solve this issue.

Website was Bad, App is Worse

I got the app thinking it would be a bit better, I was wrong. The way it is setup is very faulty, messages don't send, actually meeting real people on there is difficult. Would rate zero stars if I could, honestly.

bnassef246

10 months ago

Response from developer

Sorry to hear about your experience. We release updates regularly and would love to prioritize the issues you personally experienced. Please reach out to us with specifics of the faults you experienced to support@emeraldchat.com

Typing

Half the time when I try and type something it just doesn’t go through or at least I can’t see the messages that I’m trying to send.

SP0rk1653

10 months ago

Response from developer

Please email us at support@emeraldchat.com so we can help you solve that issue.

Nothing

Nothing a good experience so far. Haven’t connected with any women.

blake8316

10 months ago

Literally a scam

DO NOT purchase the plans, they don’t give you anything, they unlock an option for you to toggle, but it doesn’t change anything.

Also they intentionally make the process to delete your account buggy and shotty just so you can’t delete your profile and they can keep collecting data connected to your phone.

Mitjkl

10 months ago

Response from developer

Sorry to hear about your experience. It does sound like you experienced a technical issue. We are here to help in those cases, please reach out to us at support@emeraldchat.com and we can help to solve the issue you might experience. Keep in mind that we don’t intentionally make it difficult to delete and we don’t collect data from your phone. Our privacy policy goes into more specifics.

Can’t send messages in app

Messages won’t send in the app 90% of the time making it basically unusable.

IcecreamPie47

a year ago

Response from developer

Sorry to hear that you are experiencing this issue. If you email us at support@emeraldchat.com we can help solve this issue for you. Looking forward to helping you!

Utterly useless

Messages don’t go through most of the time. The karma system is useless. Censoring is absurd. Just terrible experience all around

Big Bad Bison

a year ago

Scam

Purchased subscription to enable filter. Doesn’t work. Purchase karma to put me into higher bracket. Doesn’t work. Will be issuing refund and delete and then reporting as scam to Apple

39913BERT

a year ago

Just use the web version

The app is barely functional. The web version is better in every way and isn’t broken.

Bulk Trout77

a year ago

Response from developer

Sorry about your experience with the app. We are improving it and it will be better in the future.

Make it like the website!

I hate the app and the new update on the site. They should’ve kept it how it was! The pop ups are annoying also. Ome tv is way better just for usability purposes. Should’ve kept the app the way the old site was. People can’t just leave well enough alone.

Blackhartx

a year ago

Response from developer

Sorry to hear about your experience. We are working to improve and make it better.

Terrible and predatory

The app works awfully and gives a gold subscription that doesn’t work and is more than the website. Avoid at all costs.

Binto10

a year ago

Response from developer

Sorry to hear about your experience. It sounds like you encountered a bug. We’d like to assist you. Please email us at support@emeraldchat.com

Each update breaks the app more and more

I’ve been on this app for about 5 months or so, with each update it makes using the app excruciating. They recently updated the searching for random chat feature, where 5 people will pop up you can choose from. It doesn’t work. It doesn’t even connect you with people, completely freezes the app. I just got back on here after 3 months away & even private messaging is broken now. When I try to send a message, it deletes it every single time. Only way to fix this temporary is by closing the app and reopening. You will need to do this EVERY SINGLE TIME you need to text. These features & bugs really set the app back & it really feels like the devs just want mobile users of eme to suffer.

JusttSarii

a year ago

Response from developer

Hello, sorry to hear about that experience you are having. Please try the web version for now. We have new exciting updates upcoming that will address the issues.

i like the site, but the app doesn’t work well

it takes a really long time to load users to find, and for some reason it randomly opens calls from other people?

soupstephen

a year ago

Response from developer

Sorry to hear about your experience. We are working to solve these issue for you in upcoming releases.

Horribly Glitchy and annoying.

I don’t know how you guys manage to make this app worse with every update but it just gets glitchier and worse with every update that rolls out. Messages barely send, you have to reload the app every 5 seconds to get anything to load, blocking people barely functions, every single message you try to send gets blocked but other people can talk about rape and they are fine. Absolutely horrible and ridiculous.

this is so ficking stupid

a year ago

horrible

it’s nothing like the website it’s absolutely horrible

2475d2

a year ago

Slow+Awful

Like chat roulette but you pay to have ppl send you d pics. UI is trash and slow, I saw messages from people who weren’t even in my DMs but somehow they came through

omelandadonkilledmewife

a year ago

Everything changed

After I went to check into the website after not being in it for a bit, and then getting the app finally, I opened it and don't like how so much was changed. It's more difficult to navigate, and harder to search up users, and view other profiles. Also the chat engine to find other's with similar interests, is also more different and difficult to use. I hope it gets more updates and development to be easier to use.

Red._rose0

a year ago

Response from developer

Thank you for your feedback. We would be happy to hear more details about your experience and how you’d like to see those items improved. We are here to listen at support@emeraldchat.com

It doesn’t work

I was liking the web version so I bought a paid sub. They then updated the UI on the browser version in a way that is harder to navigate so I downloaded the app. Finding people to text simply doesn’t work, it either infinitely loads or shows you a hundred profiles in rapid succession that don’t fit search criteria. And honestly most frustrating of all is the GIANT banner to buy a higher tier membership that never leaves the top of the screen. Like why would i buy a membership just to be constantly told to but more??

Ladyluck1592

a year ago

Response from developer

Sorry to hear about your experience. Did you know that the web version still allows the old version to be used? For the app issue, it seems like a problem with your account, and if you email into us, we can fix it for you support@emeraldchat.com - This issue can happen due to issues with your network when connecting. A short email to support will solve it for you.

App has potential but ultimately fails

Constant bugs. Can’t even load a chat. Infinite loading when trying to find a chat. Then they ask you every time to pay for the app. Why would I pay for an app that doesn’t work. And Devs don’t leave some half asssed response about sending yo ha screenshot. You know what’s wrong. Fix it.

Cacksacker362367335

a year ago

Response from developer

We would like to help you. It seems that your account might have an issue. Please email us support@emeraldchat.com and we can sort out the issue. It’s likely that something got blocked on your network and we can help you out.