Emergency WA User Reviews

Name: Emergency WA
Rating: 4.5 (2 reviews)

Emergency WA

Department of Fire and Emergency Services

📡 News

What users say

Summarized from real user reviews of Emergency WA. Based on 2 reviews and a 4.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this News app.

Positive things

🚀Real-time information
👍Easy to use
💡Customizable watch zones
👍Informative and vital for safety

Negative things

🐛Notifications issues
🐛Glitchy and slow to update
🐛Old/inaccurate maps
🔍Needs better notification controls

Top reviews

Most Recent Highest Rated Lowest Rated

Great App But

It’s a great app but for some reason I’m unable to create an account. I met all the criteria ie 10 characters, at least 1 special character, 1 lower case letter etc etc. So I’m left being unable to utilise the app fully.

Housebitch

4 months ago

Incorrect alerts

App consistently shows warnings and alerts 100’s of miles away from me so I find it totally useless. Alert to me used to be a way better app before this rubbish
launched.

I have a watch zone etc etc so your response was meaningless!

This app is useless !

6 months ago

Viewing.

Can’t work out how to change from map to list? Bah - all sorted thank you

Feckin bull

6 months ago

Great app

5 stars

Ollieandbella2018

6 months ago

Great app

I live in regional city of WA( north of Perth) and this app was very helpful to tell us we had to leave our suburb…. Thank you
To all the career and volunteer firefighters who saved numerous of suburbs on a very dangerous few days back in late November 2025..

Ollieandbella2018

6 months ago

Rural response platform

Great app for those in the rural areas, that might not hear what’s app go off. The only other thing you could add, would be number of units responding, Victoria’s app has number of units and this can help with members of the public understand the size of the job.

JGIBSONpilotservice

7 months ago

Response from developer

Thanks for your feedback, it’s great to hear the app is meeting your needs! We are always looking at ways to improve Emergency WA and will take your ideas on board.

Reasonable app

I rate this app as reasonable only. The app does NOT provide an accurate address for the emergency which is disappointing. Have the address would enable people know with accuracy where this emergency actually is!
Having a suburb as the J we as the alert is not useful

APJ56

7 months ago

Need relevant notifications

I’m not sure if it’s just me, but I wish to only receive notifications about my area. I’ve added it to my watch list, yet I’m informed about many other areas. This leads to me not really paying attention to any warnings! The app actually looks really well thought out, but this is a key function to get right.

If I’ve missed a setting I would appreciate being corrected.

Ethan Wimsett

7 months ago

Response from developer

Hi Ethan, thank you for your feedback. You will only receive notifications when you have a watch zone set up and toggled on, so it's great to hear this is working well. It seems your watch zone may cover an area larger than you'd like. To change your watch zone radius, please navigate to My hub in the app and select the watch zone you'd like to edit. Select Edit location. You can now change the watch zone radius by using the slider at the bottom of the screen. This radius can be as small as 1km or as large as 100km. If you're still receiving notifications outside your watch zone area after making these changes, please email emergencywa@dfes.wa.gov.au so we can investigate further.

Log in

The app is pretty good, it needs facial recognition and fingerprint recognition to make it easy when looking in

💀Phantom💀1936

7 months ago

Don’t rely solely on this app

Great when it works, lethal when it doesn’t.

DonutsInSpace

7 months ago

Different KM

Hi, not a huge problem but I have a 5km fire warning and in my Cousins app it gives her 1km fire warning. She wants 5km fire warning. Why is it different???? 1km isn’t enough. Thanks :)

Kelly72

7 months ago

Viewing.

Can’t work out how to change from map to list? Bah

Feckin bull

7 months ago

Keep My Bushfire Plan

New app is terrible, bad interface poor usability and small text. The old app enabled map guidance from linked addresses and much easier access to plan information. This app seems more like BOM nonsense and government data gathering.
Will use other apps. Who has time for multiple clicks in emergencies?

Ozinbpn

8 months ago

Blank screen

Have re-downloaded & restarted phone several times and just get a blank blue screen, after the initial Home Screen

Cmcg1979

10 months ago

Was a good app

The app was great before, but somehow it did not work recently. Every time I open the app it shows a blank page, even if I delete and redownload the app again. It just happened from this week I don’t know why.

Seijiho

10 months ago

Too many alerts

This afternoon and evening (Monday 18th August 2025) I have been constantly spammed with warning alerts regarding a potential storm tomorrow morning. I would say, without exaggeration, I’ve had at least 12 alerts since 4pm. And they always seem to come twice about 10 seconds apart. This is not the first time this has happened either. It seems to be a consistent problem over the last few weeks with the bad Perth weather. My question is how does heavy rain and strong winds constitute an “emergency?” It’s getting to a point now where I just completely ignore the alerts. I swipe off them straight away because it’s just nonsense and a total waste of time. If it’s not fixed soon I’ll just delete the app.

Edit : since the time of submitting this review (not even 12 hours later) I have recieved a further 8 alerts on my phone. This is beyond a joke.

benf082

a year ago

Response from developer

Hi there, thanks for your feedback. Unfortunately on Monday 18th August, we experienced a technical issue that resulted in duplicate and excessive push notifications being sent. We understand this caused a disruption and want to confirm that the issue has since been identified and resolved. We hope now that this issue is fixed, you will continue to use and enjoy the app. Thanks again

Alert sent after event

What’s the point? I just received a severe weather alert and what to do to prepare, half an hour after the event.

——-
Thanks for your reply. It just confirms that your app is pretty much pointless. If you cannot guarantee that you have the capability to issue warning in advance, and not after the event, it dangerous to rely on your app.

a year ago

Alert sent after event

What’s the point? I just received a severe weather alert and what to do to prepare, half an hour after the event.

a year ago

Too many alarms

You can create watch zones for certain suburbs to be alerted if any major warnings occur. Unfortunately the system is too indiscriminate and you get alerted very frequently to “Active Alarm” in the area without any detail about what the alarm is about. There doesn’t appears to be an obvious, well explained way to change your settings so you only get alerted to major emergencies and major incidents only and don’t get every “active alarm”. Also details about what the “active alarm” is would be useful - there is no description. If they could fix these issues it could be a good app

itunespersona

a year ago

Response from developer

Thanks for your feedback. Emergency WA displays a live feed of incidents that DFES is responding to and includes basic information about the type and location of the hazard so you know about a fire or incident as soon as authorities do. Some buildings within Western Australia require a direct data link to a fire control station as required by the Building Code of Australia and relevant Australian Standards. When an alarm is activated, DFES firefighting crews are sent to investigate and this incident appears on Emergency WA as an Active Alarm. If an incident escalates and requires a warning it will be published on Emergency WA with specific advice to the affected community about how to stay safe. To help reduce the amount of notifications you are receiving, you can turn off Incidents within your Watch Zone. You can keep warning notifications switched on to ensure you receive notifications if an incident or hazard has escalated. We hope this improves your app experience! If you would like any further information or if we can assist you with guidance on updating your notification preferences, please contact us at emergencywa@dfes.wa.gov.au

Annoying fire warnings several times a day

Every day I receive several high danger fire warnings for my street and yet there are never fires nearby. It likes shouting wolf. I now mainly ignore the alerts.

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