Useless
You can’t search for providers to see if they are in-network. What’s the purpose of this app if nothing works?
Useless app
Doesn’t work. Won’t load pages. Useless.
It doesn’t work.
I installed it one year ago, but It still doesn’t work now.
No stars
Hey guess what still doesnt work, never received id card in mail and no way to access on website, hoped to Jesus that reviews about app not working were just old and not true. App still broken
Can’t access my info
Can’t even access my id card which is pretty important when attending appointments.
Terrible app
Im sick of not being able to access my Id card im about over paying for this dental plan if I cant even access the damn card to use it
Doesn’t work
Don’t waste your time. Slow to load, doesn’t work.
Useless!
We didn’t receive our dental insurance cards in the mail so I tried to use the app to view them or request new ones somehow and every time I would click to view the cards it would just load and then return to the main page. Useless.
Barely functional app
This is a barely functional app. The dashboard has a button for displaying the ID Card. Touching it does nothing. Same for displaying the plan document. Their customer support personnel won’t provide any plan details either.
APP DOES NOT LOAD IN EMERGENCYS
This app and insurance is trash and I HIGHLY RECOMMEND NOT GETTING THIS APP OR INSURANCE, Was trying to get a tela doc but the app wouldn’t load and tried to get insurance but app wasn’t loading I coulda been dying and app would not have a cared . TRASH APP
Absolutely useless.
The App barely works. I need it for my insurance ID and it can’t even bring it up. Useless. If I could rate this zero stars I would.
Terrible app doesn’t work
This app doesn’t work, and it’s baffling to me that it hasn’t been fixed after years of reviews complaining about the same issues.
First, the main dashboard screen (“My EMI Health”) takes ages to load. Then, as many have mentioned, tapping “ID CARD” only flashes the loading screen before kicking you back to the dashboard screen. Likewise when trying to view your plan documents.
They push this app really hard on the website, and offer no other way to view a digital version of your ID card. Yet the app doesn’t work, and hasn’t worked for years.
First, the main dashboard screen (“My EMI Health”) takes ages to load. Then, as many have mentioned, tapping “ID CARD” only flashes the loading screen before kicking you back to the dashboard screen. Likewise when trying to view your plan documents.
They push this app really hard on the website, and offer no other way to view a digital version of your ID card. Yet the app doesn’t work, and hasn’t worked for years.
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App sucks
Trying to get my digital card but it will take me to the main page and I had to call them to send me the digital card because this app won’t let me.
Utterly Broken
The only feature that works is changing your name and email address. Everything else is broken.
THIS APP LITERALLY DOES NOT WORK
Cannot sign in because I can’t press the “sign in” button after inputting my login info. THIS APP LITERALLY DOESNT WORK
I TRIED SIGNING IN ON MY COMPUTER AND THEIR WEBSITE ALSO DOES NOT WORK. WHAT A TERRIBLE COMPANY
I TRIED SIGNING IN ON MY COMPUTER AND THEIR WEBSITE ALSO DOES NOT WORK. WHAT A TERRIBLE COMPANY
Pretty useless
Like others, still can’t get the ID card. I suspect they’ve disbanded the developer teams they should just pull the app.
TERRIBLE!
It's like someone started making this app, got a third of it done, went to lunch and never came back.
What the actual f
I am not exaggerating when I say this— EVERY feature on this app is broken. Provider search, ID card, viewing plan details, this is A HUNK OF JUNK.
Potentially the worst app
Potentially the worst all I have ever used
Not Good
It really doesn’t what it’s supposed to do. Can’t see docs or id. Website is not much better.
