eMitra User Reviews

eMitra
eMitra
Department of Information Technology and Communication, Government of Rajasthan

Customer Experience

Positive experience40.0% of reviews
Neutral20.0% of reviews
Negative experience40.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is eMitra Safe?

eMitra has mixed safety signals based on user ratings. AppsHunter Safety Score for eMitra is 63/100.

This assessment is based on 81 user ratings, with an App Store average of 3.1/5.

Is eMitra Legit?

eMitra appears to be a legitimate app. AppsHunter Legitimacy Score for eMitra is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Location issue is resolved now

Previously facing location issue on iOS devices now app is working perfectly fine. Thanks team for your response.

Response from developer

Thank you for your feedback. We sincerely apologize for the inconvenience. Kindly update your app to the latest version and let us know if the issue persists.

Updated

App asking for update but no update available please provide new update so we can use app properly thanks

Response from developer

Thank you for your feedback. We sincerely apologize for the inconvenience. Kindly update your app to the latest version and let us know if the issue persists.

Bug!

I lost my transaction history after updating app, please keep transaction history feature.

Response from developer

Thank you for your feedback. We sincerely apologize for the inconvenience. Kindly update your app to the latest version and let us know if the issue persists.

Doesn’t fetch current location

App doesn’t fetch current location while location on of my device for this app and also while re logging app force me to update app but no update available on app store.

Response from developer

Thank you for your feedback. We sincerely apologize for the inconvenience. Kindly update your app to the latest version and let us know if the issue persists.

unable to login

i’m unable to login emitra applications. because app developers are not working properly. if you are making applications for government kindly focus on your work and ready to user friendly application if you are not able to make applications you can contact us

Getting improved regularly

After regular updates, app is becoming more stable and user friendly.

Good app with many feature

Nice app

Great experience and easy to use.

Finally an easy to use , all in one product is developed for the average person. Good job.

Great app

A Mobile app with lot of features. Quite useful app

Good app with many user friendly feature

Good app with many user friendly feature

Not able to open app in iPhone 12

Not able to login even now I am not able to open the app as well in my iPhone 12 having updated latest version of iOS and app…

Response from developer

Hi sir. We are sorry to hear that. Request you to share the screenshot and detail of the error on given email id  -helpdesk.emitra@rajasthan.gov.in

Not functional app

90% services are coming soon in the app..
Even Login is not implemented..
I think developers are in hurry to release the app..

My suggestion to the developers and government too,, don’t think to release the application in the half or incomplete state can solve the problem. It will create a problem and it’s very irritating also.

Now a days users are not fool..
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Response from developer

New iOS app we released has many features, like certificates, kiosk login with wallet recharge, mobile recharge, RICO, and municipal water bills. Remaining services will be implemented shortly Stay tune for upcoming release

Login problem

Not able to login my id… it says service will available soon

Response from developer

New iOS has this issue resolved. Please download our latest version and try with your login credentials

Good App

The latest version of this app is good and very user friendly now it needs to upgrade with login also.

Response from developer

So glad to hear this. We will be integrating more services soon. Login was already implemented in last release. Please use the latest version for login functionality with wallet recharge feature

Worst App

The App is useless. No transaction history is shoe. No billing history is shown. No provision to download/ see the bill. Seems the owners also not interested to improve upon, otherwise they would have seen the rating and reviews. There should be option of zero/ negative star for such useless app.

Best app

Till now this is the best application for authenticated payments to government departments.

Where is the utility option?

I downloaded this app after promoted by Government of Rajasthan. It logged in okay and shows some options but where are the “Utility” and “Application” options. Is this only to pay bills? Can’t use this app for other options? I would say it won’t work on iPhone.

Issue in phed department in water bill

When i was fill my details then no response
Please fix this

Waste of time

This app is not compatible with I phone and after downloading this doesn’t open , Developer can look in to this and solve the problems

Unfriendly App

Does not maintain logged in state. If you swipe to close app while logged in you are unable to access the app the next time you open it. The only way is to log out before swiping close. Most inconvenient. Developers can easily fix this if they want to.