Solid hardware. Weak app
This app, the data collector app, needs work. The COGO tools are very limited. There is very little flexibility within the settings. The line work functions are limited. I ended up coding a COGO tool to make up for it but the addition of a few simple COGO tools would quickly bring this product up to 5 stars.
Response from developer
Hi, thank you for the good feedback on the Reach RS4Pro. Could you share more details on which additional COGO tools will help your workflow? Please share it to support@emlid.com.
So Far, So Good
1) I’m not at all a fan of subscription-based services, and the free version just doesn’t have all the features I need. I don’t mind supporting development of a product that I find useful but I would much rather pay a one-time fee and be done with it for a while.
2) The Bluetooth and WiFi connectivity can be flakey and the connection sometimes drops for no apparent reason or the app can’t find the receiver. Also, if a Reach receiver is joined to one WiFi network and then moved to another network, it usually doesn’t connect correctly without a reboot. I’m not sure if the problem is with something in my network setup or the device firmware or something else but it can be a problem.
This is my first GNSS RTK equipment so I don’t have anything to compare it to but, in general, I like this app and hardware and it seems to keep getting better.
Response from developer
Hi bm-nospam, thanks for sharing such detailed feedback! We’re glad to hear you’re enjoying the app and your Reach RS3 receivers. Your thoughts on pricing options and connection stability are very helpful. We’ll pass them along to our team for consideration. If the connectivity issues persist, please contact us at support@emlid.com so we can help troubleshoot and get you back to work without interruptions. We’re always working to make the app and hardware even better.
Latest update broke data export-RESOLVED!
ORIGINAL: Used to be able to export DXF with point labels and view data within CAD seamlessly. Now with the updated export function, data is garbled and ununsable. Basically this makes the units themselves useless. Once the export feature is fixed, will update review. For now, word of advice, if it’s working, don’t update
Response from developer
Hi Misturtea, thanks for the updated comment! We're glad to hear that everything is sorted out now.
Latest update broke data export
Response from developer
Hi Misturtea, thanks for bringing this to our attention. We haven’t received similar reports yet, so it'd be great if you could contact us at support@emlid.com. We want to take a closer look at the issue and work on a solution for you.
Bug to find a receptor via Wi-Fi
Best regards,
Response from developer
Hi Liliiiiii98, thanks for your review. Please send us an email at support@emlid.com with a description of the issue. We'll investigate it. Thank you!
Expensive and incomplete
Response from developer
Hi Cp Nemo, thanks for your review. Yes, the linework is a part of the paid subscription plan. But with monthly billing, you can get it only for the time you need it. At the same time, all the basic functionality stays free. So you can keep working with the app as before without additional charges.
Recent update issues
-When changing a point number or description the whole text is highlighted with one click and easy to delete. I am used to adjusting point numbers by a few digits so this adds an extra step of making sure I deselect the whole text.
-When typing a description or new point number I have to select the number keyboard for every single number. For instance; if I have to type a few letters followed by several numbers, I now need to type the number, it will revert back to qwerty keyboard without numbers, then I will have to select the number keypad, then another number, then revert back to qwerty keyboard
Please adjust these, it makes my job a lot harder in the field
Response from developer
Hi, AngryAngels92; thanks for your feedback! We've noted all your comments. We're committed to providing our users with the best user experience. I see that we are also in contact with you via email. Please check your inbox when you have the chance. Thank you!
Dgm Import
Response from developer
Hi Surveyorbazi, thanks for your review! At the moment, the app supports working with points and lines only. However, we've noted your feature request for support for surfaces and will consider it in the future.
Would need to be able to import xml files
Response from developer
Hi Bob, thanks for your review and kind words. At the moment, Emlid Flow indeed doesn't support working with surfaces. But we see that it's important to you, and we will note your request.
No line stakeout in basic app
Response from developer
Hi jandt2, thanks for your feedback! We've adjusted the monthly pricing for the Survey plan – now it's $25. Except for lines, it introduces codes and satellite map support. Also, the subscription gives you access to updates with more features that are making their way to the app now. All the features that were available in the ReachView 3 app stay free of charge.
It’s a great app
Response from developer
Hi Tab3R, thanks for your kind words! We're continuing our work on the app, so stay tuned for further updates!
Excellent work
Response from developer
Hi kitesurfzone, thanks for your high praise! Good to hear that you enjoy working with our app :) The answer was changed due to the comment's edit.
Bug fix
But today I was trying to import again some points into my project but I’m unable to. Neither with CSV files or Shapefiles, and I’ve done everything correctly so my guess is that there’s a bug since the last update, which was a day ago. I would appreciate if you could look into that as soon as possible.
Response from developer
Hi Uranus forever, thanks for reporting! Our devs already found the roots of this issue and fixed it. Please update your app to the latest available version and try to import a project once more.
Import DXF Line, Arc for road
The import of DXFs only takes into account points.
We implant lines, arcs too but as ReachView cannot import lines and others, we are obliged to use other applications such as: Survey Master, Landstar, etc.
Response from developer
Hi Topo+, thanks for your feedback! Coordinate geometry support is in our roadmap :)
Bad app and bad support
Response from developer
Hi Naz, sorry to hear that your experience is not satisfying. Let's see what we can do. Can you write us to support@emlid.com and describe the issues you face? We'll do our best to solve them shortly.
Needs work
Response from developer
Hi Marleytyro, thanks for your review! We regularly add new features to make ReachView 3 more handy and are always open to feedback. Can you share the features you'd like to see with us? Regarding the NTRIP profile issue, please send a detailed description to support@emlid.com. We'll find what's wrong and fix it.
On path for a construction takeover
Response from developer
Hi vhmillsy, thanks for sharing your experience! If you'd like to see some other helpful features, feel free to share your thoughts with us at support@emlid.com :)
Great improvement
Response from developer
Hi structure7, thanks for the kind words! We're glad to know you enjoy working with our app, and we're preparing even more new features for future updates!
