EMR User Reviews

Customer Experience

Positive experience70.8% of reviews
Neutral6.6% of reviews
Negative experience22.6% of reviews

~ Based on 106 written reviews from the US App Store.

What users say

Is EMR Safe?

Not enough ratings yet to assess EMR.

Is EMR Legit?

EMR - East Midlands Railway appears legitimate, with a few gaps. AppsHunter Legitimacy Score for EMR is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It works

An app that just works (now let’s fix WiFi on trains)

Disappointing

Unfortunately the app (like many of the trains) is not working. There are lots of bugs that stop it from functioning as soon as you load the app

Easy to use

This is an easy app to navigate, it holds recent search information making journey planning simple.

User-friendly

I generally find this app
very straightforward to use. Would really like it if they always offered the very best price so that you didn’t have to compare with split ticket options
on other Apps.

EMR app tickets

Fantastic app and easy layout! Cheap prices and excellent value for money!

DodgerB

Couldn’t be easier

Mr

Excellent service

Trains to London and back

We take several journeys by EMR trains a year and are very pleased with their service and friendly staff.

So easy

Simple and straightforward

Great informative app

Accurate easy to use ✔️

Wonderful

Easy to manoeuvre love it and reliable

Search, choose & click, travel

smooth app to navigate, easy payment options. Use this along side other railway apps.
E-ticket for wallet or in app.

T

I rather quite think the app is great, when you book a train on line it’s common sense to screenshot the tickets, incase of lag or not internet, I personally don’t understand the low rated stars, if you don’t like the way the app works then buy your tickets from the ticket machines, I think the app is perfect and straight forward and really helps with your directions and platforms!!! I struggle with directions and where to go. But this app has been wonderful for me and taught me to feel more free and independent and less anxious🫂
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So Easy and Reliable

No messing about, ticket sorted when the train arrived

Easy to use

The EMR App is so super easy to use. Really impressed.

Does not work

It will not let me register, change a password on an existing account. Fix the app. It worked a month ago

Click click and here’s my ticket!

It’s easy to search for journeys on the EMR network as well as other routes and buy tickets via Apple Pay. A possible improvement would be to better display 1st class prices. Sometimes these tickets can be only a little more than standard class when booked in advance.

Why can’t all apps be like this!

Always works, super easy to use, very clear user interface, super!

Easy and efficient

Really easy to search and book tickets and receive an e ticket to add to Apple Wallet.

Information

Always up to date and first reactions