neglected app with fundamental deficiences; urgently needs developer attention.
It's January, 2023 and the current version for iPad OS (2.16.0.534) was released in November 2021. So no updates in more than a year.
This version is so bad that it has a serious login bug (I can login just fine using the web interface; when I try the app it says "User does not have any services assigned).
This app needs urgent attention from its developer. Right now it's an unuseable, hot mess.
This version is so bad that it has a serious login bug (I can login just fine using the web interface; when I try the app it says "User does not have any services assigned).
This app needs urgent attention from its developer. Right now it's an unuseable, hot mess.
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Horrible app
This app was slow to login and laggy.But now it’s been two days since I’ve been able to login. This app is absolutely horrible and unusable now.
Way down hill
My Dept has used EMS charts tablet for almost 8 years. Use to be the easiest software we have ever used. But since ZOLL has taken over, it has went way down hill. 80% of our calls are missing vital information when it sends from tablet to desktop. Patient records have recently disappeared and states “ down due to technical difficulties” understandable but this has been going on for 2 weeks and you can’t finish your calls on the tablet. Extremely disappointed in the service since ZOLL has taken over.
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Tablet version is terrible
I have used emsCharts for about 13 years in different NJ based hospital systems. We recently switch to the iPad version of emsCharts mobile. I have used the Windows based version of emsCharts mobile and have found it functional. The iPad version is terrible. This needs to be brought back to the drawing board and completely revamped. Maybe include some actual clinicians to test the product. Highly do not recommend.
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Awful
Intermittently works.
Response from developer
Sorry to hear the app is causing issues for you, Amy. I don't see any open support tickets from you so please reach out to our support team at 866-647-8282 or support@emsCharts.com to tell us a little more about the issues you're having so that we can get them fixed.
