EN User Reviews

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lightstick wont connect

i recently bought my en lightstick (brand new not opened) and i downloaded the app to connect it to self mode. whenever i try to download the software after connecting the lightstick to the app, it fails..

Same as others; connection fails after concert

Lightstick worked great on Self Mode before the concert and was easy to connect to Bluetooth. During the concert, connection was easy and stayed connected for the entire performance. Directly following the concert, the app can’t find the light stick on Self Mode and says Firmware isn’t up to date and also immediately disconnects from light stick when I finally DO get a connection (I’d say within 1 second of successfully connecting). The app FAQ says to update firmware through Self Mode but it can’t connect via self mode, so basically it’s a one-time-use app and light stick.
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Connection Failed

Hello! I’ve had this lightstick for a while now and I have a problem with the feature “Self Mode” and I can’t pair my lightstick to it 🤧, But everything else is fine 🩷

Enha’s great but there’s something wrong with my light stick

It won’t connect after I add the concert information? Please help! I love enha and so far the light stick hasn’t acted up!

Nadya Xiong

I love Enhypen because they always make me get my strength up and went they are down I will help them get through the tough times..😭💕And I like heeseung right now and Niki too at the same time…🥰😭and jungwon and Sunoo and Jake too

Good but needs to be fixed

When I went to the world tour concert in Newark the light stick connected good but now that the concert is over it doesn’t connect and it says “light stick connection failed”. Its been getting annoying because now i can not use self mode because it won’t connect. While reading all the reviews on the app now I noticed it’s not the light stick that doesn’t work it’s the app that fails to work after one use.
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Will no longer connect.

I bought my light stick while at one of the Enhypen fate tour stops and it connected completely fine with the venue but now it will no longer connect to the app whatsoever. All it says is “light stick connection failed” and nothing I have done has fixed it. I have switched the batteries around and even deleted the app but nothing has worked. Other than that my light stick still works great it just won’t connect to the app. Also don’t forget to stream Orange Blood 11/17 🧡
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Concert mode not working

I went the Newark day 2 fate tour and I don’t have trouble with self mode or connecting but when I went to put in my seating information it would say incorrect when I was in that seat.

10/10/23

I went to the enhypen concert on 10/10/23 and when i put it in concert mode it wouldn’t work and i bought the lightstick at the concert after a few tries it finally worked but it wont work in self mode at all whenever i try it says “ connection failed” 😣

Concert mode not working

Self mode works just fine, but after entering my seating information and connecting my lightstick to Bluetooth, it asks if the colors change on the screen. When I selected yes it just closes the app and makes me do it all over again. Pls fix for the Chicago concert 🙏🏽

app just doesn’t work

i bought a lightstick for their concert soon and whenever it connects i always get a pop up that makes me “update” to version v1.6. it always reaches 100% and says it’s completed so the app automatically restarts but then this endless cycle of it telling me to update after connecting the lightstick just keeps happening. almost had me thinking my lightstick was just broken i hope it gets fixed soon😭
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No 🥰

honestly my lightstick is not working and the app when I go into self mode It doesn’t let me connect and says lighstick not found when it’s right next to my phone so yeah no imma need to get a update on the app 🧍🏻‍♀️😭

???

Does it connect to their songs?? So the light changes with there songs??

stan enhypen

cant wait for concert

FIX THE APP

Will not connect, crashes as soon as downloaded and getting ransomeware.

Question about battery of light stick

Hello, i just want to ask if how long does the enhypen lightstick last? Can it last til the end of a concert or it just depends on the batteries we use?

It won’t connect

Bed since I got my light stick it refuses to connect to my phone whether it’s in concert or self mode. Every time I try to connect it it says connect failed and I’m worried that I won’t be able to use it again please you have to fix this I didn’t spend so much money on it for it to not work.

Lightstick won’t update

This is a waste of your time. I am writing this the night before a concert, and when I tried to update the lightstick ( there is no way around the update as far as I can tell ) the update said it could not go through with the download. Nothing will work.

✨wow✨

Worked great for self mode! Going to concert soon! Light stick is so cool! Great app thanks 🙏

Works until you update

I have this problem with multiple light sticks, they work in self mode and appear to connect for concert mode, but then it says you it must update and once the firmware updates it never finds your light stick again. It says the connection failed or it can’t connect and there is no help section in the app (?) so I guess, if it’s possible, DON’T update and your light stick will still do more than just blink white and Bluetooth blue. (Yes I changed the batteries) 🤷‍♀️
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