Enchanted kingdom
Response from developer
Hello! Thank you for your review. We are sorry that you encountered this issue while playing our hidden object adventure game. Please share it with our specialists at support@dominigames.com and try to include as much detail as possible. We appreciate your help in making our mystery puzzle quest better.
Bug?
Response from developer
Hello! Thank you for your review. We are sorry that you encountered this issue while playing our hidden object adventure game. Please share it with our specialists at support@dominigames.com and try to include as much detail as possible. We appreciate your help in making our mystery puzzle quest better.
バグがある
ですが、アイテム探しで見つけたはずのものが未発見となってしまったり、アイテム使用場所で適したアイテム使用しようとしても使えなかったりで先に進めません。(蜂の巣の下の宝箱でヘアピン使えません)
改善お願いします!
Response from developer
Hello! We are pleased that you enjoyed our hidden objects adventure game. If there is anything we can do for you, just let us know at support@dominigames.com! Have a wonderful day!
Glitch
Response from developer
Hello! Thank you for your feedback. Could you kindly tell us more about the situation you are facing at support@dominigames.com? We are looking to improve our hidden object adventure game. Thank you.
Glitch halfway through
Response from developer
Hi, could you please tell us more about your issue with our hidden object game? Please get in touch with us at support@dominigames.com. Thank you.
Enjoyed playing
Response from developer
Hello! Thank you for giving us the highest rating! We work hard to make our adventure puzzle games balanced, so that everyone can enjoy them! Enchanted Kingdom and Enchanted Kingdom: A Stranger’s Venom belong to the Big Fish company and avaliable as premium (chargable) versions only. You still can find a plenty of free to play games in our collection. Please, check it if you want.
Adverts are too excessive.
Response from developer
Thank you for your positive review and the 5-star rating! We're glad you enjoy the game, but we understand your frustration with the increasing length of advertisements. We aim to balance the experience for both free and paid users, and feedback like yours is valuable in helping us find that balance. Opting for paid games to avoid ads is a great solution for uninterrupted gameplay. We hope you continue to enjoy our games!
Bonus chapter has glitches
Response from developer
Hello! We are pleased that you enjoyed our hidden objects adventure game. If there is anything we can do for you, just let us know at support@dominigames.com! Have a wonderful day!
Can’t continue due to glitch
Response from developer
Hello! Thank you for sharing your feedback about our hidden object mystery game. We truly appreciate your input.
Fun game
Puzzle glitched
I’m not sure where this game is in the story line. It involves moving elements within a circle so that they match up with the elements in the center of the circle.
Well, I solved the puzzle……but the game did not acknowledge it. The screen stayed on the puzzle as though it were not solved.
I’m just letting you know that this happened.
Response from developer
Hello! Thank you very much for your review concerning our hidden object game. We are always collecting user feedback and emails that we can apply with updates.
Ads
I’m Enchanted!
Response from developer
Hi! Thank you so much for taking the time to leave a nice review! We're thrilled to hear that you're enjoying our search and find game.
Very glitchy
Response from developer
Hello! This issue has already been fixed in the latest update. If simply updating your hidden object finding game doesn’t help, try clearing cache. Then, delete and reinstall the game again. You can also try rebooting your device. If nothing helped, please write to us at support@dominigames.com. We need to look further into your issue! Thank you.
Commentaire
Yet another I had to delete
Response from developer
Hello! Thank you for your review. We are sorry that you encountered this issue while playing our item finder game. Please share it with our specialists at support.dominigames.com and try to include as much detail as possible. We appreciate your help in making our game better.
Road Block
Response from developer
Hello! Thank you for your review. We are sorry that you encountered this issue while playing our item finder game. Please share it with our specialists at support.dominigames.com and try to include as much detail as possible. We appreciate your help in making our game better.
課金したのに…
Response from developer
Hello! We apologize that you had faced such an issue.
日本語対応してませんでした
日本語に対応してるとあったのにしてなかったので、結局プレイせずにすぐ消しました。
無料なので文句は言えませんが、日本語対応してないのに対応してるとするのは違うと思います。
Response from developer
Hello! We’ll think about adding other translations into our hidden object adventure games. Thanks for your support!
Coins? Refund please?
Response from developer
Hello! Thank you for bringing this to our attention. Please contact our support team at support.dominigames.com, so our specialists could help you. If you bought items in our in-game store, please send our specialists a receipt that confirms your purchase.
