ZERO CUSTOMER SUPPORT PAID AND GOT NOTHING
WHAT IS THE ISSUE? HOW HARD IS IT TO HAVE SIMPLE COMMUNICATION?
I WANTED TO TEST THIS OUT.
ALL I WANT IS TO BE GIVEN WHAT I PAID FOR ITS THAT SIMPLE!
IM NOT EVEN ASKING FOR MY MONEY BACK JUST DO YOUR ONE JOB GIVE ME WHAT I PAID FOR.
IF I DO NOT GET WHAT I PAID FOR I WILL GET IN MY PRIVATE JET AND MAKE SURE I GET IT IN PERSON I AM DONE WAITING AROUND.
Response from developer
Hello, we’re sorry to read this, but we’d like to clarify a few points for anyone reading this review. Our app has been available on the App Store for approximately a year and a half. However, we only introduced the ability to make purchases through the app less than a year ago, and we have no record of any undelivered physical SIM or eSIM matching what you describe. eSIMs are delivered instantly by email for purchases made through our website, or directly within the app for purchases made through the app. Physical SIMs are shipped to the address provided by the customer. All customers who purchase through the app can receive support directly through our in-app support channel, while customers who purchase through our website can receive assistance through our official Telegram channel. If you do have a genuine order with us, please contact us through either of these channels and provide your order number and username. We will review your case immediately.
