Endpoint Central User Reviews

Name: Endpoint Central
Rating: 4.7 (412 reviews)

Endpoint Central

Zoho Corporation

💼 Business

Customer Experience

Positive experience47.1% of reviews

Neutral23.5% of reviews

Negative experience29.4% of reviews

~ Based on 17 written reviews from the US App Store.

Is Endpoint Central Safe?

Endpoint Central appears safe based on user ratings. AppsHunter Safety Score for Endpoint Central is 93/100.

This assessment is based on 412 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.2% of ratings point to a safe experience

2.9% of ratings suggest some concerns

3.9% of ratings point to a risky experience

~ Based on 412 App Store ratings for Endpoint Central.

Is Endpoint Central Legit?

Endpoint Central appears to be a legitimate app. AppsHunter Legitimacy Score for Endpoint Central is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great pocket asset with a few oversights

My only wish is that you could create configurations outside of just patches, like software or environment variables.

Also there’s a bug with Notifications where the menu item won’t show up in the app unless you tapped on an actual notification and only then do you have access to them.

Considering there’s no apparent native support for configurations apart from patches, you can’t check on the status of a software deployment without firing up your browser.

m a f f e w V

2 years ago

Response from developer

Thank you sincerely for taking the time to share your feedback with us. We truly appreciate your input, as it helps us improve our services for everyone. In order to better understand and address the issue you've encountered with the notification bug, we kindly ask you to reach out to our support team endpointcentral-support@manageengine.com. They will be able to provide you with more detailed assistance and gather any necessary information to help resolve the issue promptly. Additionally, I'm delighted to inform you that we have noted your feature request and added it to our roadmap. Your suggestions are invaluable to us as we continue to enhance our platform to better meet your needs and preferences. Once again, thank you for your valuable feedback. Please don't hesitate to contact us if you need any further assistance or have any additional questions

Love the software suite, but app is broken?

It seems that the app is broken, and will not display any information after signing in.

Ciarston

3 years ago

Response from developer

Hi Ciarston, Sorry for the inconvenience caused. Kindly give some details about the issue you were facing to our Endpoint central support mail address endpointcentral-support@manageengine.com for further analysis and immediate assistance. Thanks, ManageEngine Team.

New versions keep getting better!

If you were not satisfied with older versions of the app, you should try it again!

Ol81

3 years ago

Response from developer

Hi Ol81, your feedback fuels our app's growth - feel free to share any new ideas or requirements for the Mobile app with us at endpointcentral-support@manageengine.com. Thanks for your rating! Thanks, ManageEngine Team

Won’t let me log in to on-prem

It won’t accept my credentials for our on-prem EC server. I can log on fine through web browser.

CountDrewku

4 years ago

Response from developer

Hi CountDrewku, Sorry for the inconvenience caused. Kindly give some details about the issue you were facing to our Endpoint central support mail address endpointcentral-support@manageengine.com for further analysis and immediate assistance. Thanks, ManageEngine Team.

Amazing

It’s the best software and 3rd party app to do all task at network that I used ever
It’s really amazing

Hossein.MCX

4 years ago

Response from developer

Hello Hossein, Thanks for rating our mobile app. We're glad to hear the app is more useful for your management activities. Feel free to share your ideas/suggestion to desktopcentral-support@manageengine.com so we can provide better options in the mobile app based on your feedback. Thanks, ManageEngine Team.

Useful App But……

I use the cloud version of your software Desktop Central. You would think it would be fast loading the different areas but it takes forever to load. I have to close the app and try again. It’s just too slow to use.

tjak2133

4 years ago

Response from developer

Hi, Sorry for the inconvenience caused. Please share your concerns on the mobile app to mobileapp-emssupport@manageengine.com so we can further check and improve your experience with the Mobile app usage. Thanks, Manageengine Team.

Patches

If there was a way to push patches and configurations, it would be 10 stars!

PaidC0stmer

5 years ago

Response from developer

Hi, Thanks for the feedback. We will try to add the ability to push patches via the Mobile app in our future releases. We request you to share your ideas/suggestion to mobileapp-emssupport@manageengine.com so we can provide better options in the mobile app based on your feedback. Thanks, ManageEngine Team.

It works

Works as intended

Parlett316

5 years ago

Response from developer

Hi Parlett, Appreciate your valuable feedback, If you have any ideas/suggestions, kindly do share it through "mobileapp-emssupport@manageengine.com", it will help us improve. Thanks, ManageEngine Team.

ME mobile App

I am thrilled using the mobile app.
It performs very well.
I tested following without any issues
- remote control
-command prompts
-inventory
-patches

Best part was Zia, I asked simple questions and it quickly showed me appropriate data
Simply amazing. That’s what we expect from Desktop Central team.
Kudos to your team.

Amyn Chauthani

5 years ago

Response from developer

Hi Amyn Chauthani Really appreciate your interest on our mobile app and the time taken to share your valuable comments. You're welcome to share any new requirement/ideas you'd like to see in the mobile app. Please share your inputs to mobileapp-emssupport@manageengine.com Thanks, ManageEngine Team

Disappointing

I use many of the Manageengine suite of products and aside from Servicedesk, they are all very solid tools. It is very disappointing that the company has not put forth more effect into the development of the companion mobile apps. Most, like this one are lacking core features that really should be included.

This app should have the ability to manage:
Configurations
Software Deployments
MDM

It does not even have the ability to provide for push notifications for the configurable alerts built into the main software.

Come on! We pay good money for these software solutions, please focus on mobility!

Wayne298

6 years ago

Response from developer

Hi Wayne, We completely understood your concerns, we are already working on the requested features and it is in the final stage of development. Will keep you updated once it is released. Kindly reach our support team at "uemmobile-support@manageengine.com" if you have any further queries or suggestions regarding the Desktop Central app. Thanks Desktop Central Team

Ok app, limited functionality

I’ve never expected a lot out of this app, because if I have a need to manage clients, I do it in the web interface on the desktop. This app USED TO BE useful for quickly checking computer status, but with the latest update, login credentials are not saved and must be reentered every time the app is launched. This barrier really removes any usefulness the app once had and need to be fixed. To be clear, the full web based version of Desktop Central is spectacular. This app, however, is not.

UPDATE 7/6: Recent updates to the app have added back the ability to remain logged in. Raised rating from 2 to 4 stars.

ABR2195

6 years ago

Response from developer

Hi ABR2195 Sorry about the inconvenience caused. We have fixed the reported case and provided an app lock feature to add a layer of security to the app data, please upgrade your app to latest version. If you have any further requirements with the app, kindly contact support on "desktopcentral-support@manageengine.com" with the details, we will be pleased to help you. Thanks Desktop Central Team

Does what it says, just what an admin needs.

There’s a separate version for MSP, but this version works well and ties into their Service Desk Product.

KerbsUK

7 years ago

Msp version

I'm using desktop central both distributed and msp. Please release the msp one. It will help so🙏🏻

Moniett

8 years ago

Response from developer

Hi Moniett We completely understood your concern, we have a Desktop Central MSP app available in the app store. Kindly download it to manage your customers from your mobile device. If you would like to have some enhancements on the app kindly reach us on desktopcentral-support@manageengine.com with your inputs. We'll be glad to assist you. Thanks Desktop Central Team

Good start but...

I love the Desktop Central software. However, the mobile app falls far short of the functionality of the usefulness of the desktop tools. So far the most use I have been able to gain is the dashboard and reporting tools. It would be a much more useful app to me if I could take advantage of at least some of the tools, such as waking or rebooting a machine. If that is possible to do then it isn’t very intuitive as far as how to do it. And why aren’t my inventory lists listed in alphabetical order or a sort option to sort how I want? I am grateful that there is an app, but I think there is potential for greater things with it.

Jfro95

8 years ago

Response from developer

Hi Jmfrost, Thanks for the time taken to share your feedback. We have the tools option available in the app, you may upgrade to make use of that functionality. Regarding the sorting option in inventory, we will be working on it. We value your feedback, kindly reach us on desktopcentral-support@manageengine.com if you have more suggestion to be added on app. Thanks, Desktop Central support

Love Desktop Central

we have only been using desktop central for a week and it has already changed our lives!
it would be great to be able to create configurations from the mobile app though! feature to come i hope

docwisdom

8 years ago

Response from developer

Hi Docwisdom, Appreciate your interest in our product and the time taken to share your valuable comments. We are always looking to improve the experience for our users, hence we have planned to work on suggestions provided for creating configuration via app. Assuring our best service as always Thanks Desktop Central Team

No MSP Support

Doesn’t support MSP edition ☹️

rmkni

9 years ago

Not compatible with MSP

Doesn't work with MSP version of desktop central. Wish there was better clarification on the differences between MSP and non MSP

Agdjdheudisjcuejfod

10 years ago

Response from developer

Hi Agdjdheudisjcuejfod We completely understood your concern, we have a Desktop Central MSP app available in the app store. Kindly download it to manage your customers using your mobile device. If you would like to have some enhancements on the app kindly reach us on desktopcentral-support@manageengine.com with your inputs. We'll be glad to assist you. Thanks Desktop Central Team