Who wrote the verbiage?!
The lights work great. However, the descriptions and verbiage on the app don't make any sense at all. It's like they had an AI write it for them with no explanation as to what the app really does. Really weird and difficult to maneuver.
Invasive - Privacy Nightmare
I just want to control an LED strip. Simple. Used be turn on Bluetooth and connect and Bob’s your uncle. Not this app. It was access to your WiFi + PW. It wants to discover devices on your network and other WiFi devices. It even wants your location. Naw. Not having that. Into the bin it goes. No bit of LED lighting is worth losing g my privacy to the Bunny. Sad. Shame.
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Great app
Love the app, it works great and allows me to set up my lights how i want them. Only improvement i would siggest is when it comes to choosing colors for lights when setting up a scene, there should be a way to be able to identify the exact shade of a color so that i can have the same color on multiple lights. Its hard to pinpoint the colors sometimes and you get different shades of green or orange, etc. scenes arent available if i group them. Also, there should be numbers on the speed of the scene effect for the same reason, so the lights can switch colors at the same pace
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Doesn’t work with Siri
I tried all the various options and there is no way to get it to work with Siri or any voice option on my iPhone. Very disappointed.
Aggravating
It took weeks of on/off attempts at getting the camera to connect through the app’s qr code. I bought this camera back in July and just got it to connect to the app today in September. I don’t know what the point of the Bluetooth feature the app offers because it doesn’t work at all.
Works good most times.
Then it wont pickup a car pulling in driveway, i drove bye the camera other day, out to back barn , it manage to send notification of me as i was turning out of driveway 60ft away. Some security.. And at night it picks up every little single bug.. annoying as hell…
Cannot cancel membership
I’ve been trying for months to cancel the membership after the cameras stopped working stopped working. Deleted my entire account (per support) and I’m still being charged. Ridiculous.
Junk
No app update in 9 months - fails to work and can’t upgrade to 5 hz WiFi
Terrible app
Sucks
Error 40402
50% works. Error 40402 occurs repeatedly on half of my motion detection videos so I am unable to view the video at all due to this error. Three videos will be fine then the next two will have error 40402. Then the next four are fine, then again error 40402 for the next two videos. Do not rely or buy any products from this company and manufacturer, especially if intended use could bring unintentional harm or death to a loved one. Not worth the price if the product is defective. Switch to Anran or Ring. Save your money.
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Awful
First of the remote one is way better and it never works for me and it just lags or sais oh issue connecting and I can’t stand the smart wifi ones eny more awful experience and I would like a refund it Wass 12 dollars it Wass olmost broken and it won’t work at all and I do not recommend
Energizer camera
This app/camera is horrible with being able to hear any audio unless someone is talking directly at the camera. If their head is looking to the side, you can’t hear anything.
Horrible!
Has the hardest time connecting when confirmed everything is great and right
Work…when it works
My cameras(5) stop connecting randomly. I’ll get the alert that someone’s at the door and the video won’t open. I’ve tried uninstalling and reinstalling the app. Unplugged the cameras, repeatedly the same issue, after months of flawless duty it happens again.
Mess up my order
I bought memory cards for my 6 cameras instead of two packs of 3, they send me two memory cards. I tried reaching out to the customer service, i was told that I needed to send an email which I had already sent.
Long story short they have never replied or send me the correct order. These company has the worst customer service ever. They stole my money.
Long story short they have never replied or send me the correct order. These company has the worst customer service ever. They stole my money.
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Learning
Still learning. Set up wasn’t easy, however, it got done.
Pants
App is an absolute joke nothing works
Junk
Soooooo many dead cameras, doorbells, Latent app access. Constant failures, buffering errors and climbing ladders for resets. Moved on to Amran!!
Could be better
Motion and sound detection not reliable. Cameras are 't reliable, often going offline for no apparent reason. Playback display not great.
TERRIBLE
CONSTANTLY double charged- NEVER get a response via ‘help’ email. Had since 2021, used to work well - LOW % of reception always now, and MANY, MANY, MANY days NOT recording AT ALL !!!
