Could be better
When I initially downloaded this app, it was great. However, I’m not sure what happened, but now when I try to submit rebates it’s terrible and doesn’t work. Uploading receipts is hit or miss. And now, my points never show… it just keeps spinning like it’s trying to load. I can’t redeem my points because the app doesn’t register that I have any. I also can no longer use the app to do any rewards activities. I’ve deleted and reinstalled the app several times, but to no avail — I now just use the web browser. It’s disappointing because I initially really liked this app. Oh well…
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App issue
Just made an account on website promoted to get the app. It won’t let me log in.
App
Can’t even sign into app very frustrating. Worst app ever
Login issue
Can’t even login to the app what’s the point of having it
Perfect for me and my baby!
This app has everything from bottles, bowel movements, to rewards and even gifts for those rewards. Save your coupons!!
App
Love the rewards but app is always messing with my points
Doesn’t load points
I have thousands of points and often try to use the app to keep track of them and to ensure that I get my rebates but I can’t load rebates without getting a message that says “there was a problem loading the rebate please try again later” points say 0 - I have to go online constantly to get anything added or to keep track of points! Love the formula but hate the app!
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Horrible
App never works properly
Glitchy
I like that they gave the app to keep track of points and for formula shopping, but it’s very glitchy and won’t load my points. It won’t let me log out to try to see if my points show up. I want to get the rewards because I use the formula, but the app is not worth.
Trash
Good god, this app keeps getting worse and worse. so unhelpful, you can’t even contact support. Give me a break, with how much money you guys get, do better.
So amazing
This app is so amazing and it helps out a lot can’t wait to use it
It don’t let me sing in
It doesn’t let me sign in, is doesn’t matter how many times I try.
Needs an update to fix the bugs!
Loved this app until it stopped loading my rewards points! Needs to be fixed asap!
Fixing
App still needs fixing, I’ve tried everything to login it just glitches on me.
Buggy
Enfamil points system is nice but the app just isn’t functional, plain and simple. Points balance doesn’t show up, even articles don’t load.
Unable to log in
The app is buggy. I’m stuck in a repeated cycle of being asked to log in
Disappointing
This app was good in the beginning and a lot of people seem to have a positive opinion on it, as well as enfamil products in general. Now the app is full of glitches, the support team is very unhelpful in general which really surprised me, and redeeming rewards or receipts has somehow become impossible even though it was a breeze before. Really sucks because this app was great in the beginning but it just shows how corporate greed will ruin things. I mean the price of formula keeps going up and yet we can’t redeem any more points without some kind of problem. Things are actually starting to make more sense if you scroll down on this page, you can see even the brand that has made this app has only a few other apps they’ve made that look fake and weird. Very strange, makes you wonder where the info you give to enfamil goes.
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Amazing
I been using this for over a year with my one year old and he has loved the Enfamil neutron pro we will be using this again for our next baby such an amazing brand love the rewards app too !
Skip the app
The Enfamil people haven’t figured out how to make an app yet. Skip the app. Log into website where you can view, upload, and claim rewards. If you are one of the lucky few that can log into the app, you won’t be able to see or manage your rewards.
Can’t get logged in to get any rewards
Ended up logged out and have never been able to log back in. Been having to manually submit receipts which is a lot of hassle
