Engage by AJAI

Requires an existing Engage account and workspace. Engage by AJAI is the mobile companion for businesses using Engage to manage customer conversations and captured leads. Keep conversations moving • Review your workspace inbox and conversation history. • See live website conversations and reply when a customer needs your help. • Take over from Engage AI, then return the conversation to AI when you are finished. • Use saved Quick Replies and send your workspace’s call to action. • Send photos and approved Library images in website chats. Follow up with context • Browse and search captured leads. • Review contact details, submitted requests, sources, and submission times. • Open linked conversations and contact actions from lead details. Manage your workspace on the go • Add and manage Library images and knowledge documents. • Receive notifications for enabled workspace events. • Choose notification preferences and delivery hours. • Switch between the workspaces your account can access. Engage is free to download. An existing Engage account and access to a configured workspace are required. Features and connected channels depend on your workspace configuration.