Engage CRM
Business Texting & Calling
Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Communicate with customers using your business phone number. Send and receive texts (including MMS), make calls, schedule messages, and collaborate with your team on customer conversations. Manage contacts and receive notifications for incoming messages.
What's New in Engage CRM
1.4.2
December 13, 2023
Addresses minor bug fixes within the dial pad.
FAQ
What is Engage CRM used for?
Engage CRM is used for sending and receiving text messages and making phone calls from your dedicated business phone number. It also facilitates team collaboration on customer conversations and allows for message scheduling.
Can I send MMS messages with Engage CRM?
Yes, Engage CRM supports sending and receiving both standard text messages (SMS) and multimedia messages (MMS), allowing you to share images and other media with your contacts.
How does team collaboration work in Engage CRM?
Multiple team members can receive notifications for incoming messages. One team member can 'claim' a conversation to chat live with the customer, preventing duplicate responses and ensuring efficient customer service.
What devices does Engage CRM support?
Engage CRM is available for iPhone and iPod devices, providing mobile access to your business communication tools.
Is Engage CRM free to use?
Yes, Engage CRM is offered for free, making it an accessible solution for businesses of all sizes to manage their communications.
How often is Engage CRM updated?
The app was last updated on December 13, 2023, indicating ongoing development and support. The latest version is 1.4.2.
What is the age rating for Engage CRM?
Engage CRM has an age rating of 9+, meaning it is suitable for users aged 9 and above.
How does Engage CRM handle contact management?
You can easily search, edit, and initiate calls or texts to your contacts directly from the Engage CRM app, streamlining your workflow.
