ENGAGE User Reviews

Top reviews

Terrible app great tech support

This app is absolutely atrocious at everything it attempts to do. The only valuable part of this app and company is Nikita in tech support she absolutely is a rockstar. But I would absolutely use a different dispatch app like Ironsight it works so much better.

Extremely Helpful

Engage has helped streamline the process of field ops and is insanely easy to use. It has numerous features that help speed up processes that used to be extremely inefficient. Couldn’t recommend it more!

this app is a wasted time

i have enough with this app someone need to eliminated and make a better one

Response from developer

Hey Culio1, we're sorry to hear you aren't having a good experience with Engage. Could you explain in detail what might be causing you hardship? Always happy to hop on a call to troubleshoot any issues and to gather feedback on improvement! Anytime! Call or Text 720-575-6694.

Update

Downloaded Engage’s most recent update and it’s like night and day! Thank you!

Trash.

This app is garbage and needs improvements. Anyone rating a 5 star hasn’t used it as a driver.

Response from developer

Good Afternoon Gerald! I'm sorry to hear you're not enjoying Engage. Could you clarify where you feel we are falling short. We would love to address these concerns! Feel free to reach out to us at any time at 720-575-6694!

Easy

It’s great for my fat fingers!

Helpful app

As a driver, this app makes my life so much easier. Less calls, no paper, and it works when i have no cell service.

Response from developer

Thanks for this AWESOME feedback Kell22den! We appreciate you taking the time to drop this review!

Great for drivers!

It’s so nice to have everything on my phone and not have to hassle with calls snd emails.

Response from developer

Awesome! Thanks so much DenSamR. We appreciate you taking the time to drop this review to us! If you ever need anything, please reach out to Engage Support via phone or text at 720.575.6694! We appreciate you!

Needs access to all photos

Doesn’t let you sign and complete invoices without getting access to all photos

Response from developer

Hey Froyyy33! I can understand why there is some frustration behind this permission request. I can assure you, we only request this permission in order to save your completed drop slip, with signature included, to your device! Here is a more in depth article on why ENGAGE requests access to that permission. https://engage-m.my.site.com/s/article/Mobile-App-Permissions

The worst the app ever

Never completed the job

Easy to use

Simple to get tickets assigned for work. Auto tracks. And works offline. Recent update has helped a lot.

Response from developer

Thanks so much for sharing your good experience using ENGAGE! Our team loves to see how we are helping make life easier in the field and appreciates your comment. If you have any additional suggestions or feedback, please let us know at Support@engage-m.com.

Terrible app

Nothing in it works

Great Update!

This new update is excellent! Much improved. 👍🏼👍🏼

Operator pumper

We are savings a bunch of money using Engage.

Getting better

When the app first launched it was pretty buggy but over the following releases it has become better and less crashes.

Response from developer

Thanks so much for sharing your good experience using ENGAGE! Our our engineering team is always working hard on our app and your comment is appreciated. If you have any additional suggestions or feedback, please let us know at Support@engage-m.com.

Good support

Quick and responsive support to any inquiry

Response from developer

Thanks for this great comment! It's important to us to make sure we're here when you need us and we will make sure our team gets the kudos they deserve.

Awesome

So much time and money savings!

Response from developer

Thanks so much for sharing your good experience using ENGAGE! Our team loves to see how we are helping make life easier in the field and appreciates your comment. If you have any additional suggestions or feedback, please let us know at Support@engage-m.com.

Easy to use!

Love the app. Very easy to use as a driver. Can put in ticket information very easily.

Response from developer

Thanks so much for sharing your good experience using ENGAGE! Our team loves to see how we are helping make life easier in the field and appreciates your comment. If you have any additional suggestions or feedback, please let us know at Support@engage-m.com.

Piece of junk application.

Crashes multiple times a day and will not reopen unless I restart my phone. Horrible development for such a simple application. Flappy bird would take more coding skills than this app so I just don’t understand why they can’t fix it.

Response from developer

Hi - Sorry to hear about these challenges. It’s been a while since you posted your review and our engineering team has been hard at work on our app. We’d love to hear if you are still having issues and what your current experience is like. Please update this review or let us know at Support@engage-m.com.

Go back to the drawing board

Maybe this software works for some applications, but it does NOT work for others. Both the driver and dispatcher user interfaces are complicated, slow, unreliable and counter-intuitive. I’ve used a lot of different dispatch softwares, and this is the worst by a large margin. This does not feel like it was designed by those in the industry. If you’re dealing with a large volume of trucks, that is, more than 2-3, then stay far far away. It’s hard to use, and the data it collects in load reports is worthless. You’re better off using pencil and paper.
Show more

Response from developer

Hi - Sorry to hear about these challenges. It’s been a while since you posted your review and our engineering team has been hard at work on our app. We’d love to hear if you are still having issues and what your current experience is like. Please update this review or let us know at Support@engage-m.com.