Subscription Only. Lost One Time Purchase
Response from developer
Hello! We sincerely apologize for the inconvenience you've experienced. If you've made any in-app purchases, you should have access to them. Please try to log in with your Apple ID, which was used for purchase earlier. Then reinstall the app, go to the app's Settings and choose "Restore Purchase" with an active internet connection. If that doesn’t work, please contact us at support@amayasoft.com with your Apple receipt, confirming the purchase, and we’ll be happy to help you restore everything. Best regards, Emily
Foxy English
Response from developer
Hello! Thank you for reaching out to us. We apologize for any inconvenience caused and would like to assist you in resolving this issue. Please ensure that you have the latest version of the operating system installed on your iPad. Keeping your OS up to date can often resolve compatibility issues with apps. Next, we recommend trying the following steps: 1. Delete the game from your iPad. 2. Free up storage space on the device. 3. Restart your iPad. 4. Reinstall the game from the App Store. If the problem persists after following these steps, we kindly ask you to contact us at support@amayasoft.com. We will be more than happy to assist you further and provide additional troubleshooting steps if necessary. Best regards, Emily.







