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Enterprise GO Rent User Reviews

Enterprise GO Rent-A-Car
Enterprise GO Rent-A-Car
Helvetic Motion AG
✈️ Travel
🗺️ Navigation

Is Enterprise GO Rent Safe?

Not enough ratings yet to assess Enterprise GO Rent.

Is Enterprise GO Rent Legit?

Enterprise GO Rent-A-Car appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Enterprise GO Rent is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Does not work with US phone number

I am an American physically in Switzerland, with a US mobile number starting with +1 and even though the app defaults to +1 for the country code, the required SMS verification will not work preventing use of the app, and thus preventing us from renting a car. My phone has worked perfectly in Switzerland our entire trip. This is just sloppy app development. No reason a US phone number shouldn’t be allowed. All that should matter is you’re physically in Switzerland.
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Casey ScCasey Sc

Terrible

I do not usually take the time to write a review, but our experience with this app was so exceptionally bad that something should be said. We could not create an account because it would not let us put our American phone number into the system (+1). When trying to upload documents later on, the camera could not focus (I have a brand new IPhone pro). Lastly, when we called Enterprise for help, they required a fee of $100 to have a person help us. No thank you. We will go elsewhere.

With respect to the developer’s response: We are American trying to plan a rental car reservation in Switzerland. The app allows for the input of both USA and UK phone numbers (we tried both) but could not complete the reservation.
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Cooper_G_5Cooper_G_5

Response from developer

Hi Cooper_G_5, Thank you for your feedback. Please note that Enterprise GO is only available in Switzerland, so this may not be the correct place for your inquiry. We recommend contacting the Enterprise location relevant to your region for assistance. Your Enterprise GO Team

Terrible

I do not usually take the time to write a review, but our experience with this app was so exceptionally bad that something should be said. We could not create an account because it would not let us put our American phone number into the system (+1). When trying to upload documents later on, the camera could not focus (I have a brand new IPhone pro). Lastly, when we called Enterprise for help, they required a fee of $100 to have a person help us. No thank you. We will go elsewhere.
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Cooper_G_5Cooper_G_5

Response from developer

Hi Cooper_G_5, Thank you for your feedback. Please note that Enterprise GO is only available in Switzerland, so this may not be the correct place for your inquiry. We recommend contacting the Enterprise location relevant to your region for assistance. Your Enterprise GO Team

App does not function

This is an amazing concept. We are trying to rent a car for our trip next month and we cannot sign up. When we are asked to input our phone number, it tells us we entered the phone number incorrectly. We have tried many times. When I called customer service, they wanted to charge me $99 to put it in for me.
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Mckinkay000Mckinkay000

Response from developer

Hello Mckinkay000, Thank you for your feedback. Please note that Enterprise GO is only available in Switzerland, so this may not be the correct place for your inquiry. We recommend contacting the Enterprise location relevant to your region for assistance. Your Enterprise GO Team

Use Any Other Service

Paid for car, uploaded my docs for verification the day before, still locked out of car day of rental. Help-line does not have live help. Machine loops and auto texts. I would use any other service before I rented from this company again. They are respected in the United States, but this one is bordering on a scam.
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arachniddarachnidd

Response from developer

Thank you for your feedback. We’re sorry for the verification and support issues you experienced. Please reach out via our Help Center so we can review your case and offer a solution. Your Enterprise GO Team

Slow and buggy

App was Slow and had issues connecting to the car multiple times. Difficult to use car in an area without service.
Bs820Bs820

Response from developer

Thank you for your feedback. We’re sorry about the connection issues. We're constantly working to improve performance, especially in low-signal areas. For help, contact our Help Center. Your Enterprise GO Team

Holiday rental experience

I rented a car for a day from Thun, which was very convenient. Would do again.
Sugar realitySugar reality

The worst rental

No service means no drive! That’s not safe at all.
This app doesn’t work, or at least you have to wait way too much, restart your phone to open the car, restart your phone again etc…
Oliver YukonOliver Yukon