Entrust Identity User Reviews

What users say

Top reviews

Bug

The new privacy notification covers all buttons or clickable fields and can‘t be removed-makes app unusable with iPhone at least…need urgent fix!

Bug macht HomeOffice unmöglich: Datenschutzanfrage verdeckt Anmeldefenster

Kann weder auf „Zustimmen“ klicken noch Wegwischen. Anmeldefenster dauerhaft nicht aufrufbar. Kann somit meinen Job heute nicht ausüben! Absolut inakzeptabel

Kanu

I have tried to use this for my tokens for my transactions and it has failed me so many times especially when whenever it is very important for my business transactions, it will be disappointing and very frustrating because it will be displaying something like they use of cookies and no options to use the tokens identity number, absolute chaos
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Ärgernis

Neues Update fordert Cookies. Ok. Skaliert aber nicht, Knopf kann nicht gedrückt werden. App unbenutzbar.
Zeigt oft alte Codes an. Aktualisiert erst nach zurück/neu aufrufen.
Mir wäre das peinlich als Entwickler. Thema 2 besteht seit einem Jahr und zig Updates.

Keep give me error message

I try to install token at my new mobile but app keeps showing error message while activating

Imposible registrar el número telefónico

No es viable

Doesn’t work

Doesn’t work on CDC website to obtain soft token.

Performance issues with latest update

The latest update brings slower performance. The two-factor push notification used to be almost instant, now it takes several seconds and sometimes doesn’t even push, requiring you to launch the app to find the action.

Junk!

I’m testing the beta sequoia 15.1 beta 5. And I’m testing specifically the screen mirroring tool for the iPhone. And I love the way this feature works however, the interest app is a piece of junk and needs to be looked at by the vendor. The Apple open, but it won’t use fingerprint like all other apps from my Bluetooth magic keyboard since the camera is not available from the phone. And since this is the case it's asking for a pin, however I'm not able to click on the pin field nor am I able to type in the pin so the application is pretty much useless. I've already submitted a feedback to Apple on this, and I believe I've opened a support case as well.
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macOS support

Why can’t this app work on macOS?

Easy to use

Works as expected. I use it with multiple identities.

Deletes identities without warning

This causes a major headache for employees who rely upon accessing their ID to log in to their business’s system, forcing them to contact IT and disrupting their work

Make it so you can use Apple Watch!

App works good but make it so you can tap confirm on Apple Watch!

iOS 17 & the timer circle

The last update fixed the timer circle.

Requiring a pin

The app started asking me for a pin when I never set one up and now I’m locked out. They said the issue has been fixed in previous reviews but it hasn’t been. Now I can’t sign in and start my workday.

Can’t use with Wi-Fi

For over two months now the app will not work if I’m on Wi-Fi. I have to turn the Wi-Fi off, attempt to access my webpage, accept the ping, and then I can turn my Wi-Fi back on. If I do not turn the Wi-Fi off, I still get the text message of the request, but the ping never pulls up in the app.
This is on the home Wi-Fi and the work office.
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Testen sie nicht?

Wird ein Update nicht getestet?
App nach Update unbrauchbar, nur eine Neuinstallation behebt das Problem.
Unglaublich für ein „Sicherheitstool“ :-(

Developer productivity reduced by 100%

Built by developers to reduce developer productivity. Exactly opposite of chatgpt

Good but no Apple Watch app

Good but no Apple Watch app

Face id

Cannot find any option for Face ID on my new iPhone 14 pro max, the biometric is grayed out.

Update -I read through developer response which solved my issue.