Usability on an iPhone or iPad is poor at best
The screen has an over abundance of information and screen must be scrolled to view all applicable information. Image and details are barely readable. Can’t send money as you can’t see the text on a cell or iPad even with scrolling because if you scroll you exit the screen when you touch it, can only be done efficiently on a PC, odd since they think it’s for an mobile device, very poorly designed for usability.. When you press expand it really does nothing, same when you go to portrait. Cumbersome user interface of basic requirement, doesn’t look like much feedback was taken into consideration for ease of use, just a a lot of technical over development features, with lack of attention to core real user requirements and features
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New app
Very small cumbersome screen, very difficult to deposit a cheque.
I have sent feedback several times no fixes. Enough to make me Leave envisions as need a user friendly app
I have sent feedback several times no fixes. Enough to make me Leave envisions as need a user friendly app
Awful
Terrible worst app ever
Usability on an iPhone or iPad is poor at best
The screen has an over abundance of information and screen must be scrolled to view all applicable information. Image and details are barely readable. When you press expand it really does nothing, same when you go to portrait. Cumbersome user interface of basic requirement, doesn’t look like much feedback was taken into consideration for ease of use, just a a lot of technical over development features, with lack of attention to core real user requirements and features
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Oh this is so bad
It’s so bad and clunky I’m honestly looking into changing banks
Horrible app very limited support
Refused to let me log into my own bank and now I’m stranded from home unable to fill gas
Monthly Payments
Excellent service
Worst banking app
Balance quick view doesn’t work nor can I link my credit card, worst banking app out there
App
Best App out there for banking
NOT GOOD
Not a reliable app- log in issues, blank white screen, stuck on home page….
Not currently a usable app
The + and - by accounts no longer work at all. Also, the menu items off screen that you could scroll through no longer move.
Dumb
This doesn’t open, it doesn’t do anything , frustrating
:(
I don’t need to get to the point of tears just trying to access my banking info. The last app was so much smoother.
E-transfers are worse
- can’t do scheduled anymore
- when searching for a contact in eTransfer, when it gets down to one the keyboard hides the result
- very clunky overall
- when searching for a contact in eTransfer, when it gets down to one the keyboard hides the result
- very clunky overall
Login and deposit
Easy to login easy to deposit excellent
Absolutely awful
Never seems to work. Can’t even login since it just gives me a white screen and doesn’t load properly. If it does eventually decide to work, i have to set-up my entire account again and still causes issues.
Are we serious??
The old one barely worked but it still worked. Why did they make a new app that forces you to make a profile and it not work, and then they disable the old app so now you can’t access your banking at all. Even if you try the website it’s still the same, what an absolute joke. This just shows that the suits couldn’t care less about your time or care for the security of your money.
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Whats going on?
I can’t do any banking, the app keeps crashing, does it need a software update????
Horrible App
This is the worst app. Consistently doesn’t allow me to log in making me change all my passwords, then deleting the app. All logins are saved on my phone and still it doesn’t work telling me to contact support which is never available.
No Loyalty
Loyalty when it comes to lending is non-existent. Years of flawless repayments, mortgages, etc gets you nowhere with this bank. They rely on the computer to make decisions rather than long term financial relationships.