Epic Rover User Reviews

Top reviews

Mediocre at best

This app is not very useful. Convoluted UI design and unintuitive navigation delivers a product far below expectations. This app should allow providers mobility, to untether, however its performance is an empty promise.

Don’t like other people signing me in

Don’t like how other people can sign you in and you don’t know that you have a room sitting on you for 30 mins it shouldn’t let other people sign you in at all

Critical Message Alerts and Apple Watch

I work in IR and when on call I need to be able to have the critical message alerts audibly play on my iPhone speaker.

However, it appears when my Apple Watch is paired with my iPhone, I do not get the Critical Alert sound at all despite turning off “mirror iPhone” for Rover on Apple Watch.

Only when my Apple Watch is not paired/off my wrist does it come through w. the critical tone audio.

This DEFINITELY needs to be able to work simultaneously especially since the audio allows me to wake up to the page vs relying on the haptic/ping audio only on my watch (just not strong/loud enough when asleep overnight).

Secondarily and unrelated to above — I would love it if we could opt into/out of messaging groups on a schedule. For example “opt into on call group paging at 1830 and opt out at 0700 next day” using the availability feature.
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RN

Unable to open app, not able to use

Make it look similar to the desktop EPIC

I don’t know why you have to make this app layout the way it is. It is not effective. Flowsheets and narrators are hard to access. The MAR is awful!

Error: No environments Configured

iOS. 17.1.1
iPhone XS Max

It just doesn’t work

No environments configured

Unable to access log in due to configuration for environment. No links for help.

No available jobs?

I work in IR and use rover mostly to communicate with others while in the hospital or on call at home. However, many times I’ve tried to login but would get “no available jobs” alert and not allowed to login and check and/or reply to messages. This is a big flaw and needs to be fixed.

The only time I’ve found I could use the app is if I’m already logged in the computer at work but what’s the point? It’s not very useful if I’m using the work computer.. I’ve tried everything including messing with my own privacy settings but to no avail, no pun intended.
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Not working

The app is not working since last week. Is something going on?

Not getting notifications when locked

Our transport team stoped receiving notification when the phones are locked. All the setting on the app and phone are set correctly is there anything that changed? We need help as we stoped getting notification and we have to constantly pole our phone to get our orders

Barcode Scanning?

This still really needs camera integration for barcode/QR scanning fo inventory. It’s too bad this is still not a function.

Please fix scanner!

Ever since I got my new phone I have been unable to scan meds or labs which was the biggest reason for using the app. Please fix this it’s been MONTHS!

More features

I wish that when you are in the Patient Transport you are able to put in from rover NON PT Transport request.

COULD be great....

Check labs wherever I am in the ED would be amazing! - Feature non-functional

Add photos of wounds right to the chart from the bedside?!?! - Feature non-functional

Unlock with Face ID?!?! - Feature non-functional

Voice to text like the docs? - NOPE

Scan Meds at the BS without the need for a bulky WOW?!?! - Yeah, no.

(SIGH)
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