epocrates User Reviews

Customer Experience

Positive experience29.0% of reviews
Neutral10.3% of reviews
Negative experience60.7% of reviews

~ Based on 262 written reviews from the US App Store.

What users say

Is epocrates Safe?

epocrates: Drug Info & Pill ID appears safe based on user ratings. AppsHunter Safety Score for epocrates is 88/100.

This assessment is based on 7,121 user ratings, with an App Store average of 4.4/5.

Safety Analysis

87.4% of ratings point to a safe experience
3.7% of ratings suggest some concerns
9.0% of ratings point to a risky experience

~ Based on 7,121 App Store ratings for epocrates.

Is epocrates Legit?

epocrates: Drug Info & Pill ID appears to be a legitimate app. AppsHunter Legitimacy Score for epocrates is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Junk now

They just put all the med info that was free for decades behind a subscription. This was my and many other clinician's first choice in med and interaction lookup and now the greedy devs want $15 a month and up just to see the basic info we've always had access to. Don't even bother downloading.

Absolute greed!

They couldn’t make anyone pay further paid options within the app so now they no longer offer free med lookup to help patients. An absolute travesty to medicine.

Nearly useless

For many years this app has been helpful with adult and pediatric doses and indications for all prescription drugs. They just introduced a pay wall and now if you look up more than 2 things per day, a pay wall comes requiring $14.99 per month or $179 per year for access. The app is overrun with ads but even with that they demand a very high price for an app that has been ad-supported for over 10 years. If I could give zero stars, I would. Terrible change, but they still are collecting all the ad revenues while alienating all their loyal customers.
A really bad move.
Taking my business elsewhere from now on.
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Was Free, Now Paid

I am a physician who has been using this app for years. Have loved the app and recommended it to other physicians, mid levels, med students, etc. I use it daily to check dosages or interactions. Randomly hit the free limit today and was shocked. Not only is the price expensive, when I can use an alternative or what I have through my institution but the lack of notification or grandfathering in of long term users makes me not want to use this company any longer. Time to delete the app.
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Don't upgrade!

The new version forces add upon you when you start the app. Of course no warning about this in the release notes. I'm looking for ways to downgrade

Edit: now there is an unknown limited number of views before you get paywalled. Regret updating the app as of course these greedy changes are never disclosed in the changelog. The app was barely worth using as it became bloated, buggy and full of forced click ads.
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Greedy Owners

I have been using this app 2009 and all of a sudden they decided they don’t care about their users and just want to increase revenue stream. They were making more than enough money with all the advertisements they had plastered over the app and now they hide life saving information behind the paywallI. INEXCUSABLE.
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No longer free!

I have used this app since it started, even paid when a young physician for the “5 minute clinical consult”
On free version I am blocked from using the medication module. I have not opened the app since I got the pop up to pay and will be deleting the app. Do they still print pharmacopeia booklet?!?
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No longer free

I’ve been using this app for at least 15 years. Now there is basically no free version. It keeps saying “You’ve reached your free views for the day” even though I haven’t used it today. It’s said that 3 days in a row. Now they want $25/month for what use to be a free service. It’s a great app but not worse $25/m.
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Now a subscription?!

Have been using it for years. Now suddenly, it’s a subscription without free tier. I instantly erased the app! What a shame. New management got too greedy?Will be using PDR instead

They are deleting bad reviews

This app used to be the go to with so many clinicians. They pumped it full of advertising to the point where it would crash randomly, but it was still useful so we kept using it. Now they have added a paywall you get to look up a couple things and then you’re locked out. Absolutely insane considering way better services exist. I cannot recommend avoiding this app more.
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Now charging!

I have used this app for years and have really liked it and its ease of use and information to take the best care of patients with all the constant medication changes but now they are letting you have only a certain number of views/day unless you pay. So very disappointed. Not able to recommend any more.
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Thanks for ruining a great app

Been using the app regularly for almost 20 years and suddenly without any notice it stops working and does not allow looking up drugs anymore. The limit on allowed drug searches for free version is extremely low and going from free to charging this amount is crazy especially that you’re not really creating anything new. I understand things are getting costly. But, if you needed to charge for an app that had already been designed and used for free by millions of people for long years while maintaining your client base, then charge a reasonable amount. These prices are kinda ridiculous!
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Getting greedy

Relied on this free app as an emergency physician for years. Tonight on shift when I had an unstable hemophiliac that was bleeding the app wouldn’t let me proceed without purchasing the app. Way to go guys—lost another user tonight! There are other free apps out there. Good luck retaining your base!
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Hospitalist

Have had this for 20 years approximately and the basic drug service has been free. General look ups for dosing guidance. Now its 24.99 a month clearly a scam of a price. Its a shame they feel the need to scam medical providers when without us their service would be worthless. Changed to uptodate or other rx sights that are free
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Useless app now

Not free, constant ads, why bother. Will delete app. Been using for 20 years, way to ruin a good product.

$150 and still adds?

This is the most expensive app on my phone, and I still have to deal with adds!
Ridiculous

Company became GREEDY

They now limit basic usage and want you to subscribe so that they have a constant revenue stream

Pediatrics

I have had this app for 20 years and now they are charging $15 a month to use it. This price is crazy- please lower the price or go back to free so physicians can continue to use this

Sad

I have used this app for many years. This used to be a must for any provider. Now it’s behind a paywall. So sad.

New subscription requirement makes it useless

After using it for years, now they are changing their service to a paid subscription service that defeats their usefulness. Not sure if it changed ownership, but paying $200 dollars a year to be able to check a dose or identify a pill, when any AI program would provide the same info in seconds is not the best business model at this time.
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