Esaad Card User Reviews

Esaad Card
Esaad Card
Dubai Police General Head Quarter

Customer Experience

Positive experience1.9% of reviews
Neutral9.3% of reviews
Negative experience88.9% of reviews

~ Based on 54 written reviews from the US App Store.

Is Esaad Card Safe?

Not enough ratings yet to assess Esaad Card.

Is Esaad Card Legit?

Esaad Card appears to be a legitimate app. AppsHunter Legitimacy Score for Esaad Card is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s not working

I am unable to log in even though I deleted the application and download it, and tried logging in using my digital ID.

Functions don’t work anymore

I can’t put this Esaad card in my wallet anymore.

Shopkeepers don’t accept screenshot, they have to twirl the digital card from the app.

I don’t receive physical Esaad card.

I can’t login by my password.

I can’t reset password by OTP

I can’t reset password by email

Before I shared this with my wife. Now I cannot even login to my own Esaad.

Only UAEPASS login works.
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Unable to use pin

All shops unable to enter their pin on iphone 16 pro max…works fine with older devices.

Removed Apple Wallet

Why did you remove apple wallet feature utvwas very helpful, please bring it back ASAP.

The app not working after the latest update

The app not working after the latest update please update the app

Not working on iOS 18.2

Hangs at startup on Apple iOS 18.2 - on three different phones - this cost me money today - sort it out!

App not working

Kindly fix the issue

Not working in carrefour since 2 months

It does not work also app
Is too slow

Bad app interface

They removed the feature in which you can add esaad to apple wallet. Also the new update is so bad and full of bugs. Can’t log in and always errors even after log in

Does not work

New app simply does not work. Please fix it. We pay for membership for Esaad but can’t make use of it due to the failed app.

Esaad has stopped working

My esaad app has stopped working,
I cannot access the app , log in details won't work either .
Have tried re installing , but nothing is working.
There is no customer care or service or website where anyone can help either.
Even on the app store , it's showing some error .
There's no number to call them , neither any website to guide .
Please can someone from esaad customer care advise what has happened, thanks
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التطبيق بعد التحديث لا يعمل علي هواتف أسرتي المشمولة بالبرنامج

بعد التحديث الأخير توقف التطبيق علي تليفونات أسرتي اللذين علي كفالتي ومفعلين علي برنامج إسعاد

Update broke the App

Since last update, the app did not work on iphone 15ProMax. Simply broken.

App not working

After the last update, i dowloaded sgain the app but it was stuck at the green page. Couldn’t log in. Please fix

Bad app !

The card expired and our company renewed it but the app shows it’s expired until now !

App not opening in iOS

App suggested to update and there is no update in store. Not able to utilise the offers. Very disappointing.

Esaad App doesn’t open!

The app isn’t working, stuck on the green page!

The app is old dated

Old dated style and does not perform well

Renewed card not showing

I cannot get the new updated card. Followed up more than 5 times and they keep confirming it’s renewed. It’s not showing in the app. Shops are not accepting the expired one.

Cannot login, pls fix

Unable to login to the app. Pls fix it