Escape Team User Reviews

Customer Experience

Positive experience74.4% of reviews
Neutral7.3% of reviews
Negative experience18.3% of reviews

~ Based on 82 written reviews from the US App Store.

What users say

Is Escape Team Safe?

Escape Team appears safe based on user ratings. AppsHunter Safety Score for Escape Team is 92/100.

This assessment is based on 258 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 258 App Store ratings for Escape Team.

Is Escape Team Legit?

Escape Team appears to be a legitimate app. AppsHunter Legitimacy Score for Escape Team is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unnötiger Stress

Die App und die Rätsel sind super aber der Timer wirkt auf mich unnötig stressig im Vergleich zu den Brettspiel Alternativen. Ich hätte gerne die Option den Timer abzuschalten oder manuell z.B. um 5min zu verlängern.

Response from developer

Hallo! Vielen Dank für die Rückmeldung! Wir haben mit dem Täter gesprochen - er weigert sich, den Countdown der Bombe zu deaktivieren, damit man sie entspannt entschärfen kann. Wir bleiben dran. Vielleicht gibt es ja einen geheimen Code, mit dem das geht…

I have a question

When I refreshed the app i had to pay all of them again ?

Response from developer

Hello! No, you keep your missions :-)

Sehr empfehlenswert

Ich habe mir vor einigen Jahren schon mal Missionen gekauft und fand die Bedienung und das Material wirklich top. Auch heute wurde ich nicht enttäuscht! Im Gegenteil, ich hatte Probleme mit der App, da ich meinen Code auf dem IPhone nicht nutzen konnte, musste ich mich an den Kundenservice wenden. Fabian war super freundlich und hilfsbereit. Ich bin sehr zufrieden und kann die App wärmstens empfehlen.
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Tolle Rätsel und super Support

Ich hatte ein paar Probleme bei der Aktivierung der kostenpflichtigen Kapitel und brauchte den Support. Hier wurde mir extrem schnell und super geholfen! Vielen Dank nochmal dafür! Die Missionen bereiten uns dolle Freude und es funktioniert alles wunderbar! LG Alex und Carlo

Brilliant

Amazing entertainment for a quiet NYE with friends while the little ones are asleep upstairs. Customer support was super quick and helpful. Really good puzzles and the app is great.

Don’t waste your time

They will still charge you for the games you just paid for on Groupon. Their “puzzles” don’t print properly. Their website/customer service is nonexistent

Response from developer

Hey there! It sounds like you had a bad experience - if you could reach out to us via support@escape-team.com, we‘ll surely find a solution!

Сильно недоработано

Потрясающая и интересная задумка, прошли 2 бесплатные миссии, но из-за количества ошибок пока не хочется покупать дополнительные. В тренировочной миссии азбукой Морзе загаданы не те буквы, которые должны быть, в других загадках тоже присутствуют ошибки, геймплей сыроват, кнопки реагируют не сразу и много других проблем. Буду ждать, пока всё исправится, так как миссии недешевые (700 рублей за миссию, на прохождение которой дается 10-15 минут). Желаю успехов в развитии, буду ждать исправлений.
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Coole Missionen und super Support

Ich hatte kleine Probleme mit meiner Mission, wobei mir der Inhaber sofort helfen konnte, daher mega Spiel und Support!

Tolle Escape Spiele

Ich kenne die App schon länger und jetzt hatten wir ein Seminar von einem Freiwilligendienst wir hatten die letzte mission alle zusammen gespielt es war echt lustig und nicht zu schwer und nicht zu einfach sehr nettes Personal da sie uns 3 Coupon Codes gegeben haben Top app und Tolle Escape Rooms

free

why only two missions free

Missions are not free

Training Mission and Mission 1 are accessible, and the rest of the missions are behind a paywall. You can access ALL of the printables online, so you have no idea until you download the app. No where does it specify that the activities provided are not to be used for custom games, and they lock you out from playing for not knowing, and are incredibly rude when reaching out for support, instead of just explaining that you can’t use the mission puzzles for custom games because the audio is behind a paywall. Even though all of the materials (activities, solutions and hints) are accessible through their website and the paid levels are literally just audio. This app is literally pointless, because you can just time yourself and use all of the materials that they provide for free online.
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Excellent, great fun

We purchased the 4 missions and after some excellent help from the support team had a great time. Would highly recommend for a fun family evening. We will be trying the other scenarios soon

So fun

We really enjoyed doing this game! It’s well written and challenging. A little hard for our 10yo, but the teens loved it! It would be a fun date night at home!

Response from developer

Great to hear that! We‘re working on Escape Kids, that should be a great fit for the 10yo ;) Merry Christmas!

Great game!

The customer service was exceptional, with the game being great and the cs most definitely 5*

Save the cruise!

We used this as a team building adventure for new employees (K-8 elementary school). So fun!! All 3 teams solved the mystery and saved the cruise. I had never been to an escape room and had to facilitate the activity. I needed some support. My emails were answered quickly and the fun commenced! I highly recommend this app!
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Es war O.k

Es war ok

A little issue

Great escape room, but it crashed several times when inputting answers or asking for clues.

Great staff

Unfortunately I’ve still not managed to play this game due to various logistical issues even though I got it several weeks ago but I’m leaving a positive review for the excellent customer services and the prompt responses I received when purchasing this and requesting technical support.

Horrible don’t download it

This game has been stuck on my phone for almost 2 months I uninstall multiple times and it keeps appearing it says open u can’t open nor uninstalled it not understanding why it keeps on appearing when I turn my phone on and off this needs to be fixed thank u

Response from developer

Hey there! Oh, that is indeed odd - could you email me at support@escape-team.com? I‘ll be happy to assist you, of course. -Fabian

Klasse! Toller Support

Ein tolles, packendes Spiel mit einem prompten Support. Meine Familie war begeistert. Weiter so!