Does not work
Tried to report a fault via the app, found me as a user and said fault was reported and even issued a reference number. Reference number did not exist when trying to follow up. App also doesn't format correctly and keeps crashing 🚮
Archived App (Last seen on 10 Sep 2025)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This utility app allows users to report emergencies, faults, and complaints. It also provides features for tracking service requests, retrieving tokens, checking bills, and viewing load shedding schedules. Users can initiate payments and access other related services.
✓Report emergencies and faults
✓Submit complaints and enquiries
✓Follow up on service requests
✓Retrieve tokens
✓Check postpaid bills
✓Initiate payments
✓View load shedding schedule
Show original description
What's New in ESCOM Mobile App
1.0.7
February 23, 2025
Supports the latest iOS version
User reviews
FAQ
What can I report using the ESCOM Mobile App?
You can report emergencies, faults, and general complaints or enquiries through the ESCOM Mobile App. The app also allows you to follow up on the status of your reported faults and complaints.
Can I check my electricity bills with the ESCOM Mobile App?
Yes, the ESCOM Mobile App allows you to check your postpaid electricity bills. You can also initiate payments directly through the app for convenience.
Does the ESCOM Mobile App help with load shedding information?
Yes, the ESCOM Mobile App provides a feature to view the load shedding program. This helps users stay informed about scheduled power outages.
How often is the ESCOM Mobile App updated?
The ESCOM Mobile App was last updated on February 23, 2025, with version 1.0.7. This indicates a recent update, suggesting ongoing maintenance and potential improvements.
What devices are compatible with the ESCOM Mobile App?
The ESCOM Mobile App is compatible with iPhone, iPad, and iPod devices. It is designed for iOS users.
What is the age rating for the ESCOM Mobile App?
The ESCOM Mobile App has an age rating of 4+. This means it is suitable for children aged 4 and above, with no mature content.
Does ESCOM Mobile App have ads?
No, the ESCOM Mobile App does not contain advertisements. It is a free application without any ad interruptions.
What is the user feedback like for the ESCOM Mobile App?
The ESCOM Mobile App has received limited feedback, with a current rating of 1.0 stars from 2 ratings. This suggests a need for more user reviews to understand overall sentiment.
