Needs to preview the whole letter at sign off
This is a good performing piece of software that really hasn’t been developed that much. In order to sign off a letter on this app you only get to see the letter but not who you’re sending it to, their address or a copy to doctors. They should be corrected so the app becomes a one stop shop rather than having to login online.
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Useless and inconvenient
This app is pretty hopeless. The password update function constantly fails. Always have to type the password manually.
Also it wont let you upload dictations after the first login. You actually have to log out again, re log in and then upload.
Drives me nuts.
After every update things get worse.
Also it wont let you upload dictations after the first login. You actually have to log out again, re log in and then upload.
Drives me nuts.
After every update things get worse.
Not great
Still so awful to work with
Crashes frequently so clinic letters can’t be done
Crashes frequently so clinic letters can’t be done
Response from developer
Thank you for your feedback. We're sorry to hear that you're experiencing issues with the app. We'd love to learn more about the problem so we can help resolve it. Could you please provide more details about the issue you're facing? You can also reach out to our support team at esone.support@deliverhealth.com for assistance. We appreciate your input and are committed to improving your experience!
Not great
Still so awful to work with
It works fine.
Nothing spesh but it works fine for me, can’t understand the hate for it. Means I don’t need to carry a separate dictaphone; works better for me than other recorders I’ve used in the past because editing is integrated. For basic use it is fine; editing is adequate; it gets updated regularly.
Terrible
Terrible / slow to load
The worst
The worst
Stop fiddling
Constantly fiddling with app. Appearance does not equal functionality!!!mjiiiii
Can’t add names
With the updated app if dictating a letter for someone not in the day list - dictates letter regarding path results or a patient has been added in to fill a cancellation spot - it is impossible to add in the name of the patient. Days lists can then have 4,5 or more dictations labelled as “no patient” and if I want to go back and check a letter has been done for a particular person have to listen to the beginning of each dictation to find the one I am after. HUGELY frustrating. The old version of the app allowed names to be added why is the upgrade A GIANT LEAP BACKWARD? Please fix this problem ASAP or sooner - COVID means lots of cancellations and last minute changes to the diary and not being able to add names means dictation list has more No name files than dictations identified with a patients name. Sadly I can’t give zero stars or negative stars (a black hole review!!)
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Constant log in issue
Asks for user name and password constantly and doesn’t accept them. Have to create new account every time. Not very good app
Keeps logging out, unable to log in
Wasn’t a good app to begin with, and now unusable
Totally useless
See above
Absolute garbage
Stopped working so had to re download and now I can’t log in at all. What a load of rubbish
New version fail
New version error messages unable to log back in despite downloading the new version and it working initially
Frustrating when a phone call comes through
OK function generally, but very frustrating as when a phone call comes through mid way through dictating, you cannot return to the dictation after the call. The dictation is completely frozen. The only way I have found to reaccess it is to turn the phone off completely! Very frustrating, needs to be fixed as most of us will be dictating on our phones
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Software interface is archaic
EXTREMELY slow to update to support new iOS versions
Minimal support for inbuilt Apple / iOS APIs that would improve usability (TouchID/FaceID).
Ability to remember user state is poor, with application logging out the user seemingly randomly at some times, or after minimal use of another simple app (checking an email on an iPhone XS shouldn’t flood the RAM and boot the emDat client out of memory)
In essence, the application is a lumbering pile of archaic cruft kept in business through the inertia of the institutions that use the dictation backend to this crappy piece of software.
Minimal support for inbuilt Apple / iOS APIs that would improve usability (TouchID/FaceID).
Ability to remember user state is poor, with application logging out the user seemingly randomly at some times, or after minimal use of another simple app (checking an email on an iPhone XS shouldn’t flood the RAM and boot the emDat client out of memory)
In essence, the application is a lumbering pile of archaic cruft kept in business through the inertia of the institutions that use the dictation backend to this crappy piece of software.
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Unable to use from multiple sites
Very difficult to use if you work from different sites and have more than one account.
Completely unable to log on
Notice large amount of difficulty with iOS 11. I can’t logon 99% of the time rendering it a massive hinderance in clinics and efficient documentation.
Pretty basic
Pretty basic functionality would benefit from simple upgrades like Touch ID.
That’s what developer previews are for!!
Completely broken by OS11. Unable to record rendering it useless. This is why developer previews are released to avoid something being dead in the water. Not waiting for user uproar when a release breaks something.
No iOS 11 support
Great app, but I am very disappointed that iOS 11 compatibility was not sorted prior to the updates release.
