Customer service where?
Uploading receipts is a pain. They don’t use common sense to match receipts to when you charged it and a delivery date. Also you immediately get sent to a voicemail for “customer service”
Response from developer
Thank you for taking the time to share your feedback. We’re sorry to hear that you didn’t feel you received the level of support you expected. While this review was submitted anonymously, based on the timing and details provided, we believe we were able to locate the related communication with our live Support team. Our records show that a team member responded within the same minute the request was escalated to human support, and that the question was addressed during the conversation. That said, we recognize the overall experience did not meet your expectations. We appreciate you sharing this feedback and will continue working to make both submitting receipts and connecting with our Support team as straightforward as possible.
Great platform!
5 stars no notes
Detailed options made easy
With all the options you have, the app makes things easy to find and categorize accordingly. Making filing a claim and seeing what qualifies as an expense fairly easy. The response is also usually quick.
Essentially just a web bookmark
Tried it since it’s just been mandated by my work. Enter email address, sign in with Okta, and I get dumped into a web browser window sized for a desktop. No other obvious features and I have to do the same every single login. Maybe it’s supposed to do something after the login but it doesn’t.
😍
love it
