
ET OrderUp
Crude hauling ordering app
About
This app allows Energy Transfer customers to schedule crude oil and condensate pickups and view their booking history. It connects directly to the dispatching system for authorized hauling locations. Users can schedule various pickup types and review past and outstanding orders.
What's New in ET OrderUp
2025.1.20
February 9, 2026
1. Bug Fix Issue: Load request creation fails when the lease name contains parentheses. Reported by: Burk Royal Co Example Lease Name: CONGER GATHERING SYSTEM (CENTRAL PLANT)) Impact: Users cannot successfully submit load requests for affected leases. Resolution: Update parsing/validation logic so lease names containing parentheses— including nested or trailing parentheses—are handled correctly. 2. Minor Enhancements a. Contact Us Section Update Update the “Contact Us” page to reference “Crude & Water Customer Support” instead of “Crude Customer Support.” “Crude New Load Requests” label remains unchanged since Water users should submit load bookings exclusively through the mobile app. b. UI Text Adjustment Update the “Helps to help” label displayed when clicking the top-left navigation icon to improve clarity and correctness. c. Keyboard Behavior Improvement Disable the auto‑hide keyboard feature on the property search screen. Users reported the keyboard disappearing prematurely, creating frustration during data entry. e. The “Associated Company” field on the My Account page does not display the operator name.
MoreFAQ
How do I get started with ET OrderUp?
To begin using ET OrderUp, you need to contact your Energy Transfer Crude Marketing Representative to request a registration form. After filling it out and sending it back, you will receive login information upon approval.
What types of pickups can I schedule with ET OrderUp?
ET OrderUp allows you to schedule Full Load pickups (single location, one tank), Split Tank pickups (single location, two tanks), and Split Lease pickups (two locations, two tanks).
Can I see my past orders in ET OrderUp?
Yes, ET OrderUp provides a feature to review outstanding orders and previously booked hauled orders. This allows you to track your hauling history directly within the app.
Is ET OrderUp available on Android devices?
Based on the provided information, ET OrderUp is available for iPhone and iPad. Compatibility with Android devices is not specified in the current data.
How often is ET OrderUp updated?
The latest version of ET OrderUp is 2025.1.20, and it was last updated on February 9, 2026. This indicates a recent update, suggesting ongoing development and maintenance.
What is the age rating for ET OrderUp?
ET OrderUp has an age rating of 4+. This means it is suitable for users of all ages, with no content restrictions for younger audiences.
Does ET OrderUp have ads?
No, ET OrderUp does not contain advertisements. The app is free to download and use without any ad interruptions.
What is the user feedback like for ET OrderUp?
ET OrderUp has received a rating of 5.0 stars from 1 rating. This single rating indicates a highly positive initial user experience.



