Not Great For PowerWall Only
Not keeping up with alternative apps
Great backup when do not have my phone or”key”.
Unable to use
I love this Ap!
Stopped working
Response from developer
Hi, Sorry to hear things aren’t working. There’s a feedback button in the app that allows us to provide support. Please use that mechanism as it allows a more fluid communications mechanism and the ability to obtain screen shots or potentially send out pre-release versions to test (via TestFlight). There are numerous reasons for connection “failures” (what’s not connecting? The watch? The complication? The phone? The car?) including many that are out of our control (Tesla servers, the car, network configuration, wifi, Cellular provider, Internet provider, other 3rd party apps, etc.).
Great for my needs
Would I love to see the rest of the app visually updated: absolutely. But I rarely interact with it (perhaps because of the design, but who knows). My needs are met!
Poor app not worth the download
Response from developer
Care to be more specific? We've gotten great feedback for our watch complications and Siri shortcut support so your comments are confusing to us. We are also one of the only watch apps to support Tesla's Powerwall and Solar services. If you are running into issues there's a support link within the app to contact us.
Support replied
I initially had issues contacting with support but this was quickly resolved
The application is great and a must have for the Apple Watch
I love it
Response from developer
Support link is not a web page, but an in-app function that sends messages directly to us. From the main menu, it’s labeled as “feedback”. Thanks for the note on the website, will update it to a link to our support page (which for now is hosted on Facebook). Hi There, sorry you’ve been having issues. Did you try using the support link from the app? This will send feedback directly to us. If you include an e-mail address, then we will reply via e-mail so that we can have a two way dialogue. Tesla has been rolling out two-factor authentication and a new Single Sign-on mechanism. If you use two factor authentication, then you must click the SSO link at the login screen to go to the Tesla SSO login screen.
Drops login
Response from developer
Hi, Thanks for the feedback! Have you tried using the SSO login? Tesla seems to be migrating to this authentication mechanism and hastening the expiration of logins using the old one. For further assistance, please use the in-app feedback link from the main menu or login screen. If you supply an e-mail address, we can assist you much better.
Show mileage and percentage
Well Done
Super fast response from developer to enhance already superb shortcut support!
Original
Clean and Simple. More importantly, it is fast and reliable. No lags and no timeouts. Perfect watch companion for the Tesla app. Shortcut integration is good and getting better for complex automations.
Response from developer
Thanks for the review! As you've noticed, we've optimized the api requests to be as responsive as possible. However, to set expectations for everyone, different Tesla models and firmware behave inconsistently. This is because they sleep differently. Older Tesla vehicles have an "Always Connected" setting which will offer the best responsiveness when turned on.
Complication 10/10
Apple Watch complication is fantastic.
Thank you for listening to my suggestion.
Nov update: since the last update the complication fails all the time.
No Celsius an Apple Watch
Response from developer
Hi, this is a bug which we will fix in the next release. It should eventually fix itself over time, however you can force quit the app on the watch to have it immediately update its units.
Excellent app for Apple Watch
I particularly like the large complication you can put in the modular watch. It shows you if your car is locked so you can be reassured with a quick glance at the watch.
I had a query and the response was virtually instantaneous and friendly.
Good job!
Refund
Response from developer
Hi, please try rebooting your Apple Watch and reinstalling on the watch. The Apple watch unfortunately gets into weird states from time to time, requiring a reboot to get installs working again. On watchOS 6 you can install either directly from the watch App Store or through the paired phone’s watch app. If you need more help, there’s a feedback/support app where you can input your email address for direct support. If that fails, you’ll need to contact Apple support for a refund.
Great on AW4. But doesn’t work on AW3?
Response from developer
Hi, thanks for the review. The app works as far back as watchOS 3.0 with complications. (Although only the series 4 has special watch faces and the special complications that go along with them). Unfortunately, watchOS sometimes doesn’t recognize complications immediately and needs a reboot for them to be recognized. For more direct help, there’s a feedback function in the app where we can provide more timely assistance.
Works ok
Response from developer
Hi, thanks for your review. The time delay varies and is usually caused by the vehicle sleeping. Depending on your model, you can sometimes adjust settings on the vehicle (by turning off power savings mode or turning on always connected mode) to minimized these times. The latest version can control frunk and trunk. You just need to scroll down (using the crown or dragging finger) to the lower part of the screen. You can also create a Siri shortcut to control these via voice.
Doesn’t work
Money back!
Response from developer
Hi There, Can you be more specific as to what doesn’t work? The watch app has been around for over 4 years since WatchOS 2.0 and was the first to feature numerous watch features including crown support and complications that display battery level (as opposed to just being a shortcut to the app). The app works for a majority of our users, but once in a while, we know there can be some snags. But to help, we need to know what’s going on. There’s also a feedback button within the app that allows for direct communication and more dedicated support.
Won’t login
I can’t get in to the app to get to the feedback page because it does right to the login screen but won’t accept my credentials
