Garbage
Every time I try to log in it freezes. Every single time. It's been like this for years, this has never been fixed.
Excelente aplicación
Siempre pendientes de que tanto el driver como los estudiantes estén bien
Response from developer
Thank you for the 5-star rating!
Unreliable App
The peace of mind of being able to track your child during transport along their route was snatched away with the recent update. The drivers are always late and pickup and drop off time always change and are never accurate. The only good things I can say about the app is that my child was assigned a permanent driver and she is great with my daughter. The convenience of them picking her up from my home and transporting her to school is awesome. However that is the only good thing that I can say. There have been several bad incidents that were not handled properly or timely and there have been times in which they were not able to locate my child while in the car with one of the drivers who didn’t report picking her up instead he reported her as a no show and transported her without us knowing and then he wouldn’t answer customer service calls when they reached out to him and he acted like he couldn’t speak English when I found them and confronted him. Nothing was done on EverDriven’s side to address it and he’s still employed with them. Find another way if you can. It’s not worth the hassle.
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Absolutely Awful
Nothing works as intended and I do mean nothing. If EverDriven’s school district clients knew how bad this app is they would immediately drop EverDriven. That’s just the app, support is worthless. Yet another transportation tech company that is laughably inept!
Muy mal funcionamiento
Funciona muy mal, hay que instalar y desinstalar todos los días porque se traba
Response from developer
Thank you for your review, we have made many improvements to the app since your review. Please let us know how we are doing with an updated review.
Buena app
Excelente
App could be better
App needs to work with Apple Car Play. Map is not as good as it could be.
Response from developer
Thank you for the review and feedback about maps and Apple Car Play. EverDriven will be updating the map in the app in the very near future where it will use Google Maps for navigation.
App doesn’t report accurate
The app will say you’re running late when you’re on time and already picked up the child
Response from developer
Thank you for your review, we have made many improvements to the app since your review. Please let us know how we are doing with an updated review.
Malo
No se puede abrir con Face ID
Your trip is canceled WHAT DO YOU MEAN??!
You drive to a student and when you go to pick him/her up he/she doesn’t show so you tap the “no load” button and they cancel the trip !!!!! You already went there and waited and they cancel the whole thing and you don’t even get paid. And sometimes you’re done with your trips and you’re already home they send you a cancellation letter to cancel everything again you have to call or else they’ll pretend that nothing happens and you don’t get paid.
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Not optimized well at all
Battery drains alarmingly fast while the app is open, which isn’t a huge issue because it’s used in my car where I always have a charger, but the main issue is that it causes my phone to overheat significantly which causes my phone to automatically lower screen brightness which while driving on a sunny day, while wearing sunglasses, means I can’t see it and picking up the phone while driving to look closely at it for directions is dangerous.
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Makes phone run unbelievably hot
Drains battery quickly
The developer needs to troubleshoot this problem.
The app's arrival accuracy is off. Despite selecting students for pick-up or drop-off and completing the route, it still shows "To Stop" in the system. Dispatch blames drivers for not selecting "arrived," but even when done, the problem remains. This results in frequent calls to dispatch to close routes, which is frustrating and inefficient.
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Response from developer
Thank you for your review, we have made many improvements to the trip flow in the app since your review. Please let us know how we are doing with an updated review.
Issues with accuracy of arrival
App automatically shows you a new screen to select the student when you arrive to the location. Allows you to pick up student and drop off the student. You complete the route, the route disappears as if it’s been completed. You go back into the SP portal to check and it still shows “To Stop” meaning you haven’t arrived to the pick up location but the app is telling you different. Needing to call dispatch multiple times a day to close out routes is ridiculous. I ask them what’s happening and they tell me “the driver didn’t select they arrived”. This is not correct because I’ve done a route myself, precise location on, completed the route and it occurred as if I never “arrived”.
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Not working properly
The app has poor quality totally.
- they didn’t apply session expiry time so the user session expires while I am driving so it makes me 😌
- their map integration is not that much working
- totally it required app improvement!!!
So I don’t like it.
- they didn’t apply session expiry time so the user session expires while I am driving so it makes me 😌
- their map integration is not that much working
- totally it required app improvement!!!
So I don’t like it.
Constantly logs me out in the middle of trips
Constantly logs me out in the middle of trips and face ID disables on its own so it's hard for me to log back in while doing a run. The map doesn't allow you to use Apple Maps which is also easier for me to connect to my car screen so I won't have to constantly look down at my phone while driving
Annoying
Constantly logs me out in the middle of trips and face ID disables on its own so it’s hard for me to log back in while doing a run. The map doesn’t allow you to use Apple Maps which is also easier for me to connect to my car screen so I won’t have to constantly look down at my phone while driving when doing a rescue. I like the old app better.
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Poorly designed app
This app continuously closes for no reason. When this happens I have to restart it and start my route over. The app also freezes whenever I try to mark clients as "no show". This app is extremely flawed and frustrating; avoid at all cost.
Logs out
Continually logs out especially when no Wi-Fi
Response from developer
Thank you for your review, we have made many improvements to the app since your review. Please let us know how we are doing with an updated review.
Muy mala
Esta ocacionando tantos problemas en general esta muy mala , el mapa gps es un gran problema no tiene opciones de cambiar recorridos y se cierra por tiempo de inactividad tampoco da avisos de trafico ni rutas convenientes !
