Lacking Support
I’ve been using the Evidation app for last 10 years, I love the health accountability, and the option for health programs that pertain to me. There is an option to get a monthly report in the “My Health” tab. I share those with my provider and she loves the data. On a few occasions they haven’t been available. I understand technology and this happens, when I reach out customer service has been responsive. This month I reached out and got an answer, tried the tips reached back or and it’s been crickets. I don’t know what has happened with customer support but it lacks SUPPORT. I know you are capable of better.
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Redeem no longer working
Have been using this app for a while and have redeemed points multiple times. When I went to redeem this time it says phone number is invalid and to try again later. Have messaged support multiple times to no avail. Obviously they just want your information but not to follow with rewards anymore.
New smart watch to add to earn points
8/20/2026
I have an AMAZFIT BALANCE 2 smartwatch that I would like to have added to the list to earn points.
I have an AMAZFIT BALANCE 2 smartwatch that I would like to have added to the list to earn points.
Scam
Took 3 months and hard work to get my steps in with this app only to come to try and redeem for a gift card and their system won’t allow it. Support was useless no matter what device I did it on. Based on the other reviews I see, lately they don’t seem to be honoring their word
Scam app
Used to redeem rewards couple times, but this time once I reached 10,000 points it magically doesn’t save my phone number right so I can’t redeem points . Contacting support didn’t help either. They collect your health data and don’t allow to redeem points just because they can! Don’t recommend! Avoid using the app.
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