Useless
Got most of the way through creating an account when the app crashed. Had to start again from scratch. Gave up. Charge points only work with the app. Useless technology implemented by imbeciles. Avoid.
Clive
Install the app, create the account, login, when you use the app again it’s logged out, and your stored password in apple passwords don’t work. Second thing I live in Kent, when I start the app it takes me to Edinburgh map, I have to know the charger location to get the correct part of the country, unless I zoom out scroll down then zoom back in etc, also the charger takes to long to negotiate fails and takes £30, the RFID card does not work in the reader in the rain, or cold weather, no lights around the machine so you can see, also the main machine in at the end of the row of 18 machines so if you need to use the main terminal with the RFID card you have lots of walking, then it fails to negotiate the connection then another walk, also the main machine with the RFID reader should have some sort of cover from the rain, also the machine with the reader ought to be in the middle of all the chargers, my local ones in Gillingham Business park spend more time broken, takes them 2 weeks to fix each time, it’s always the same issue, the modem in the machine, so use’s a mobile phone tech to connect to base to your money, it fails a lot, they keep repeating the same logic of repairing the same stuff we know will fail again in a few weeks. Helpdesk staff are the best ever fast and helpful. I have to use them most the time.
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What on earth is this
This IS an active network. But they don’t have an app. Can’t sign up or search. Tried looking as a few chargers have popped up in my area with this brand. Use them via other apps as this one doesn’t work
No chargers
Search St Austell then cornwall then the whole of the UK apparently there are no chargers even though there are 3 sitting in the car park, obviously don’t want the business
Useless
Could not even register - won’t recognise my address - “Error with action?” Takes your money quick enough though without registering.
Don’t bother
Have tried several times to sign up to the app but no matter how many times or permutations I attempted to enter my address I would not accept and just kept saying try again. There’s only so many times you have the patience for this.
Worst App for charging!
I’m not even convinced this is an active network. I’ve tried connecting several times and it’s never worked. They charged me £35 for each go which is expected, but takes about two weeks to release the funds when the charge never started.
A brief error pops up when it fails, but it doesn’t really explain why it’s happened. At ChargePoint locations, it usually says something is charging but it never is. Don’t waste your time. I even tried to start to charge from other apps and it’s never worked.
A brief error pops up when it fails, but it doesn’t really explain why it’s happened. At ChargePoint locations, it usually says something is charging but it never is. Don’t waste your time. I even tried to start to charge from other apps and it’s never worked.
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Shockingly bad!
First time ever using a public charging point and it was not easy and would certainly put me off buying an electric car if I had to rely on this as a regular way to charge my vehicle.
Tap, tap, download app, some more tapping, faulty charge point, moved car to new charge point - total £140 pre pay charge and 30 mins later managed to add a total of 10 miles after charging for over an hour!
This is not the future and felt a huge step backwards.
Tap, tap, download app, some more tapping, faulty charge point, moved car to new charge point - total £140 pre pay charge and 30 mins later managed to add a total of 10 miles after charging for over an hour!
This is not the future and felt a huge step backwards.
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Useless app
It does not allow registration so you cannot use their chargers. Continuous ‘Error, please try again later’. Then going online to ‘Get in Touch’ results in a ‘you have use the maximum number of characters’ with only 30 characters.
Avoid
Not loading, throwing errors and impossible to charge. Waste of time
Doesn’t work
Tried several times to install the app. Sometimes I’ll get to the verify e-mail screen, but then nothing happens. Most times the splash screen opens, and that’s it. Completely useless.
AVOID
“Charge your EV easily” I’ve tried to charge three times at £35 each, error every time. I’m now £105 down and wasted half an hour of my life. Avoid at all costs.
Favourite option please
Use this to check if the local chargers are free, would love a favourite option so I don’t have to faff searching for the location each time
Would give this app zero stars if I could
Every time I’ve tried charging my car with this company is a trauma - I was told it would be better if I used the app but believe me it isn’t. It doesn’t even recognise me when I try to log in, even though I only set up an account specifically so the app would work. I’ve now deleted it and would rather charge my car anywhere else.
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Unusable
It’s outrageous how poor the app is. Bugs all over it. Had to call for help while trying to charge in a very remote part of the west coast of Scotland. Thank god I had signal. Still not resolved the issue. Can’t even change the vehicle on the app without it saying “error, try again”
Green screen
Just a waste if tine at 2 am when you need it to charge your car-they seriously need to up their game!
Worst app ever
This is by far the worst app I have encountered ! Being able to bookmark charging points would be a big help
The chocolate teapot of apps
Without doubt one of the worst apps on my phone, which I’m in the unfortunate position of needing for my nearest chargers. It only manages to start a charge session at 30% of the time, mostly it just spins.
Definitely worst app ever
Would give a negative score if possible. Multiple failures and payment declines then suddenly works but only after 5 or 10 attempts. Several £££s adding up as pending payments taking days to correct. Awful.
Rubbish
Impossible to register address you can not enter every line on all sections has error try again later