Effectively Unusable
This app has basically no features, just prompts sign-in and collects payment, and somehow it struggles to even do those.
Thank you !!
Really appreciate the updates and improvements!
From meh to terrible
It looks like they recently vibe coded a new update to this app and it got so much worse. 1) Why exactly would you remove the QR code scanner? Sure it’s not difficult to type the 4 digit code but it’s also way more work than just scanning the code.. 2) I don’t understand the rationale behind removing Apple Pay. Suddenly now unless I create an account and store my CC information with you guys (who I don’t trust to securely store my card at all since I bet that was vibe coded too), I have no way to quickly pay for my charging. Not only that, but I can’t even auto fill my card. I have to pull it out and scan or type it in. 3) there is no consistency in the UI, it’s confusing, and there are so many extra button taps all over the place.
All this has caused an experience with so much friction (even compared to before which was easy enough) that I honestly have been charging less now than before the update. Please consider doing user testing or at least looking at your new vibe coded features before you put them out
All this has caused an experience with so much friction (even compared to before which was easy enough) that I honestly have been charging less now than before the update. Please consider doing user testing or at least looking at your new vibe coded features before you put them out
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Keeps getting worse
I’ve been using this app for several years, and while usually able to find a workaround for all the odd, stupid issues, this app is just horrible. In the latest version 9/17/2026:
-app doesn’t save my email address for login. In 2026 how is this not one of the first things you can figure?
-login credentials for previous version aren’t saved, so I’m forced to create a new password, except after creating a new password and attempting to login the app throws an error when I use those new credentials only to tell me that I need to create a new password. There appears to literally be no way to log into the app using any credentials, so you’re forced to select the option to skip and use ad hoc access. The problem with this is that you have to enter your credit card info every single time you want to use the app.
Irritated. Unfortunately, I drive 275 miles round-trip and have to use this app to charge every time I drive to work!
-app doesn’t save my email address for login. In 2026 how is this not one of the first things you can figure?
-login credentials for previous version aren’t saved, so I’m forced to create a new password, except after creating a new password and attempting to login the app throws an error when I use those new credentials only to tell me that I need to create a new password. There appears to literally be no way to log into the app using any credentials, so you’re forced to select the option to skip and use ad hoc access. The problem with this is that you have to enter your credit card info every single time you want to use the app.
Irritated. Unfortunately, I drive 275 miles round-trip and have to use this app to charge every time I drive to work!
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Top trash app
Garbage app can’t use it
Worst app award
Doesn’t work
Scam alert - dishonest
App works sufficiently well but BEWARE! This is a dishonest SCAM - the first 10x I used it at our work garage - it seemed good enough - $0.50 connection fee and $0.32/kwh. Then they piled on top (without notice) a $5/HOUR fee … it’s like gas jumping from $4/gallon to $9/gallon without notice. They got me once but never again! SCAM!
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Disaster
Stop changing this goddamn app. It would be fine if it would improve. It just keeps getting worse and more annoying to use. Horrible!
Doesn’t work
I spent 40 minutes trying to charge at Bascom. Reentering payment details each time. I was charged a few fees but charging never started
Worst of the worst
It’s impossible to use, full of bugs. My cat can build something better than this.
App is not working
Looping back all the time. I try many ways for charging, by apps, phone, computers, none of them works
This is the worst app to ever exist
Unreliable app that can’t connect to charging stations and doesn’t save sign in information
Unbelievable
I stopped even using their chargers. This might be the worst app I’ve ever downloaded. Trying to create an account just loops back to the create an account screen after creating an account. There are no notifications of when charging is complete or has stopped. In the app you have to keep the charging screen open to know the progress, but then it randomly closes and there is no way to keep tracking progress or if the charger is even still charging.
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Sucks
Never works when you need it too
Terrible since update
Update: this app still sucks.
The absolute worst app of all time especially since the refresh. Always has connectivity issues, never able to stay logged in, check charging status etc
The absolute worst app of all time especially since the refresh. Always has connectivity issues, never able to stay logged in, check charging status etc
Butt
This app is absolute garbage.
Horrendous app
Awful app that constantly glitches out right after you input your credit card information.
Just Awful
I have used a lot of apps and this is by far the worst I have ever had the displeasure to use. Just never works, makes everything so inconvenient and hard to manage. Just the complete opposite of efficient. I would give it 0 out of 5 stars if I could.
Terrible since update
The absolute worst app of all time especially since the refresh. Always has connectivity issues, never able to stay logged in, check charging status etc
Garbage
This app was totally fine, and worked as expected. Then they updated it, and every single time you go to charge, you have to allow the app access to your camera and location, scan the QR and log back in. Every.single.time. It’s infuriating to basically set up the app from scratch every time you want to use it.
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