Customer service and App HORRIBLE
This is the worst app a state can use. Why is this even allowed? I have been on the phone with customer service and they are no help. The app is so buggy I can’t even get passed the sign in. I will never recommend this app for anyone. Why does credentia even pair with this app? This is awful!
This app is garbage
Does not work at all every thing fails
Loading time fail
The app would not work. I showed the proctor and they said not to use the app. To just scan with my phone. And even then the proctoring system would not work. I had to get somebody else’s phone in the phone to do the examine. I didn’t start my examine until 35 minutes after bc of this. Have multiple devices charged and ready bc this takes up a lot of battery life.
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Amazing how you can screw up a simple concept
They’re either paid to use this vibe coded garbage or it’s the cheapest they can find.
Worst app I have ever used
My phone and laptop are both up to date, I have 160 gb of storage free, no other apps running, and I still can’t get this app to work. All the app tech support could tell me to do is restart my phone and reconnect to WiFi, still doesn’t work. They asked me if I could borrow someone else’s phone, but credentia said I had to be alone to take the test so there is no one I can borrow from! I’ve been trying to access the test for a full hour now. Going to just call credentia customer service and try to reschedule for an in person test because this is absolutely not worth the hassle. Wish I could give it zero stars!
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