Waste of time
Thought this would speed my entry into the Bahamas. Wrong! Still had to complete the paper form for immigration) one per person) and nobody at customs asked for the app.
FRAUD
After slogging my way through a very buggy app, told upon arrival it is not valid. Scam? Or just a waste of time?
Security feature added
User forced to scan passport even though details are in the system already. The ability to enter details here manually, does not work. After scanning and putting the information in, the app comes back with an error that there is something wrong with the details entered vs the information already in the system. This app needs a lot more testing.
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The worst app ever
In addition to on going problems with random errors, for instance you used to be able to add the same passenger as many times as you want, the list of item missing key items, but some categories are useless.
After latest “update” I cannot use the app at all as it requires a recovery pin… the pin never existed…. It’s hard to recover access using pin that doesn’t exist…. any other half decent apps have a process of recovering via email…. This one doesn’t, it is stuck in a loop of “recovery”. I think one of the current problems in the process is - after you scan the passport it has mandatory fields like address and email that user needs to fill out, however email field doesn’t allow typing and as such, you can never complete the form.
Perhaps, before releasing an update, it should be tested. Anyways, current version doesn’t work at all and overall this app doesn’t deserve even 1 star.
After latest “update” I cannot use the app at all as it requires a recovery pin… the pin never existed…. It’s hard to recover access using pin that doesn’t exist…. any other half decent apps have a process of recovering via email…. This one doesn’t, it is stuck in a loop of “recovery”. I think one of the current problems in the process is - after you scan the passport it has mandatory fields like address and email that user needs to fill out, however email field doesn’t allow typing and as such, you can never complete the form.
Perhaps, before releasing an update, it should be tested. Anyways, current version doesn’t work at all and overall this app doesn’t deserve even 1 star.
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Trash and buggy
Doesn’t work the app constantly crashes it’s asking me to update my information but I can’t type anything in the fields. The scan function doesn’t work. What an all around mess.
Waste of time
Provided all information necessary for everyone with me twice! Reached the Bahamas only to find out this app was useless - and was forced to waste time filling out paperwork.
No code anywhere in the airport even if someone where to of asked, therefore rendering the app useless because without the code the information on the form you’ve supplied isn’t accessible.
No code anywhere in the airport even if someone where to of asked, therefore rendering the app useless because without the code the information on the form you’ve supplied isn’t accessible.
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Archaic but it works
The idea is good but execution is poor. The app is not intuitive at all and it seems like it was built by someone who is just learning to build apps and this was their first draft.
Needs Work
The app has lots of bugs with lack of functionality in the drop down menus. Scanning passport does not upload all information. The country field uploads but you are asked to re-enter. Additional traveler information added but unable to verify information and then some.
Okay so far
Please fix the feature to save your work so you can go back to it and add on
App development without QA Testing will always fail.
This app will not accept the number of passengers in my party (Error: passengers added are not equal to persons in your party), which is one (myself), and it scans my passport but displays an error stating “The data couldn't be read because it isn't in the right format”. Your developers need to fix these issues or this app is useless in saving any traveler time.
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Great idea poor execution
I was really happy to see I could do this all ahead of time. Hopes were high when I was able upload passport data for the family by taking pictures of passports. But alas, after painstaking entry of all declared items at the last step of the process i was hit with the error of “the data couldn’t be read because it isn’t in the correct format”. Waist of time in the end
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Terrible execution
Terrible. Keeps telling me 13a error.
Bad app
Can’t even get past the sign up because it’s not recognizing the password field has been filled out
Terrible/Possible Scam?
This is a great idea but doesn’t work. After inputting all of the info and arriving at the Nassau airport, there were no monitors in the Airport with your code to input for immigration. All visitors have to fill out the paperwork to turn in to officials. When asked about the online info already done, they didn’t know what I was talking about and said everything is done on paper. So this company now has my address, birthday, passport number and other personal info. Apple should remove this app from their store.
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Rather useless if you have nothing to declare
The filling of the Exempt is not overly complicated. Adding a child to the list has two steps. Just watch for it. Before landing, yo need to manually fill in a boarding pass for each person and basically most questions are identical to Exempt. However, some after you pass immigration, they don’t ask you for the Exempt pass that is rather silly. It is waste of time.
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Worthless
They told us to download it and complete in the app and then when we got there they made us fill out a paper form and refused to use the app.
Bad App
It’s missing Nassau! How do you not have Nassau as an island?
Scanning and adding minors
Many bugs with this app. Cannot scan one of my three kids and no other obvious way to add them. All four that did scan had passport expiry dates off by one day. Couldn’t put everyone on my C17 because one of my kids couldn’t be added to my profile. Go back to physical verification at the airport.
The app is worthless
I was able to set up my account, scan the passports and fill out the C17 form just fine. I arrive in the Bahamas just to be told I need to fill out the paper copy anyways. So what was the point of this app? Literally no one checked whether I did it digitally or not!!!
Barely trying
Passport scanner brings up the wrong date (off by one day for both of us) but then shows up correctly in profile. Weird error not to be corrected. Other UX improvements would take almost no effort
