Perfect app
Simple and easy, but..
Thanks for the fix
Response from developer
Thank you so much, Debasmita! We're sorry for the inconvenience caused by the server disruption. We've since upgraded our infrastructure to prevent this from happening again. So glad to hear you're back to tracking.
Entire transaction history deleted
I’m done with this app. I’ll never use an expense tracker that requires an internet connection just to add transactions. I don’t understand how all my data could disappear without warning.
Response from developer
We're truly sorry for the experience. We want to assure you, your transaction history and categories have NOT been deleted. On Sep 20, our servers experienced a temporary outage during an infrastructure upgrade, which caused the "Server Error 500" you saw. This made it look like your data was gone, but it was safely stored the entire time. The issue has been fully fixed. Please open the app again, everything should be restored. We really value that you've been using the app for months, and we hope you'll give it another try. Thank you for your patience. We'd really appreciate it if you could update your rating , as a team, we value every piece of feedback and take it seriously!
Do not use it
Response from developer
We're sorry for the experience, and we completely understand your concern. Your 15 days of tracked expenses are NOT gone, they're safely stored on our servers. What happened on Sep 20 was a temporary server outage during an infrastructure upgrade that prevented the app from connecting to our database. It's been fully resolved now. Please open the app, all your data should be right there. We've upgraded our servers and added real-time monitoring to make sure this doesn't happen again. We hope you'll give it another chance! We'd really appreciate it if you could update your rating , as a team, we value every piece of feedback and take it seriously!
