Experience PlayStation User Reviews

Top reviews

2 factor authentication glitch

Cannot sign in after completing 2 step verification

not work

its doesn't work

Trash!!!

Real piece of garbage!! And so is the support. If you like to let your children and yourself down then go for it. Otherwise don’t waste your time

Great For Signups, Cannot 2-Auth

Was able to get a time to demo some VR games at PAX East. Unfortunately I cannot sign in to get the promos they provided because I get a server error during 2-factor authentication.

Wasted my time

Horrible way to handle convention lines. Everything filled up within seconds. Planned my whole day around camping out the app. Don’t waste your time.

Icon?

You know an app wasn’t given proper love and focus when even the icon is wrong.

Look at the other PS apps:

PlayStation
Communities
PS Messages
Second Screen

I have them all in a folder together with Experience. One icon stands out - with a different background color and gradient.

Epic product branding fail, Sony.
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Great, Needs Manual Camera Focus!

After PSX 2017, I have no complaints about the app except for one: You should be able to manually focus the camera like you can in the default camera app. It’d be nice if you could turn on the flashlight too to scan those darker cards.

Served its purpose

The app is fine! Everyone complaining probably has a really bad cell service provider. I had a lot of fun this year and the app was hassle free. I got into the events I wanted to get into and had fun collecting the cards and scanning the codes.

The new and improved app

This marks my third PSX and out of those three, this updated app is much better. The layout is simple with no lag or glitches. This app has made my Playstation Experience faster, convenient, and more enjoyable. Thank you.

PSX Companion

A bit clunky at times, but it was fun going around scanning cards and QR codes for rewards. Overall, a good companion app for PSX

Zero stars if I could

This is worst event app ever. Thanks to this app constantly crashing i have missed out of demos and autograph sessions. I click right at the open time said 15 slots said RSVP said your in and then crashes and now FULL. Who ever developed this app should be fired... this has killed my experience and for that I will not be attending anymore PS Events....
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Nice!

Hi Sony I have all of your systems and I love this app thx for making it

Works Great at It PSX

I never have any issues with the app at PSX’s. And the UI is quite pleasing.

Awful idea and even worse execution.

If I could rate this lower than one star I would. For the duration of E3 this app was almost unusable. By the grace of god I got to play one game by rsvp on this app. My wife was unable to get into any game or theater and my friend was able to get into only one game like myself. It crashed more often than not. This app should never be used again.
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Ruined my E3

I am a huge PlayStation fan and to come to my first e3 and not be able to play anything at the PlayStation booth was a big disappointment. I like the idea of the app but the experience was not well executed.

Worst app ever!

Sony clearly didn't learn from last year's E3 with this horrid app. It only allows 2 times (9am and 1pm) for guests to RSVP, but when you have literally thousands of people accessing the same content all at once, of course it overloads and either crashes or freezes. By the time you get it back up, every event is full for the day.
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Ruined E3

This app was the reason I wasn't able to do ANYTHING at PlayStation. This was an extremely poorly executed idea that clearly had no planning behind it. I can only imagine the brains at PS did this intentionally to turn the consumers off to E3.

If I could give it zero stars, I would.

It stinks and I don't like it.

Would give 0 stars if possible

Unable to reserve anything, would hit "enter" right when the time would hit and still get locked out. Worst method of "crowd control" at E3, super frustrating.

App was a terrible idea

All the app does is scroll and scroll and scroll, then say sorry it's full. What a terrible idea and really put a sour taste in my mouth. Made E3 experience negative for sure! PlayStation only one that did this crappy app sign up service!!! Boo!!